Why Does Customer Experience Matter: Creating Memorable Connection with Your Clients with Lindsay Taylor

She Built This®

Why Does Customer Experience Matter?

Investing time, energy, and money into considering what our clients are experiencing on the other end can be the difference between your brand being like everyone else's and being UNFORGETTABLE.

In this week's episode, with my dear friend and pro-business collaborator, Lindsay Taylor, we get into that and more!

Lindsay is one of my favorite people and bestest friends! Our friendship is such a great example of one of those connections I was talking about in last week’s episode. You truly have NO idea how the next person you meet will change your life. You never know where you'll meet them and spoiler alert: if you haven't listened to last week's episode yet, it doesn't need to be at a formal networking event!

Lindsay Taylor is a genuine true blue human being with a huge heart. She’s always checking in on me, supporting me through thick and thin, and cheering me on. We talk more about what it’s taken to sustain a business friendship in this episode and I think you’ll really appreciate the honesty and authenticity. We share that it hasn’t always been poppy fields and apple orchards. We’ve had to have really difficult conversations and work through stuff, and it's been entirely uncomfortable at times.

In addition to sharing the secrets of our friendship in this episode, we get into a few other great topics around CONNECTION and Customer Experience:

• How brands can evolve and shift over time
• The experience of running two businesses simultaneously and can we effectively run them both at full speed at the same time?
• Why does customer experience matter and how to infuse more of YOU into your brand and customer experience
• How to create customer connection and memorable client moments so you get referred to all their friends and build lasting relationships!
• How Lindsay stays connected to all parts of her life from running two businesses, to raising three kids, to maintaining a loving relationship with her highschool sweetheart husband!

Oh, and of course… we’re sharing something that we’re cooking up together!! Visit UnforgettablyYou.net to learn more and be the FIRST to get in on it!

Unforgettably You is a one-day event in Candia, NH taking place on Wednesday, April 5th from 10am-4pm.

It's an entire day devoted to building your brand and crafting a memorable customer experience. We'll help you tap into what makes you UNFORGETTABLE, how to create more of a connection with your customers and soon-to-be clients, and clearly show your one-of-a-kind value so you can share it with the world.

Connect with Lindsay Taylor, Brand Designer

Lindsay is the owner of Taylored Image, a branding studio where she brings over 25 years of graphic design and creative direction experience to her clients. She is also the owner of NaughtyGood Bites, a gourmet chocolate company whose mission is to honor and celebrate the women in our lives, and the men who support us. Whether it be with her brand clients, or with her chocolate lovers, Lindsay is passionate about diving deep into the heart and soul of any business and creating that good-golly, gosh-darn-it brand experience people won’t soon forget.

Website: www.tayloredimage.com

Instagram: https://www.instagram.com/taylored.image/

Facebook Page: https://www.facebook.com/tayloredimagenh

Connect with the Host, Emily Aborn Content Writer for Creative Women Entrepreneurs

Emily Aborn, aka yours truly, is a Content Writer, host of the She Built This, and leader of the She Built This community for women entrepreneurs. I help women entrepreneurs creatively express themselves in their businesses and brands through website copy, blogs, and other pieces of the customer experience. I'm also one of those people who cannot screw the top off most containers to save my life. You can learn more than you ever wanted to know about me as a human HERE: www.emilyaborn.com

Connect with me on Instagram: https://www.instagram.com/emilyaborn/

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