CFH #7 - Michael Miora

Cyber For Hire (Audio)

Some MSSPs have a hard time leaving their comfort zone when it comes to their toolsets. They prefer to stick to their own tried-and-true suite of tools and are reluctant to add new ones, even though it might be beneficial to do so. After all, not every client has the exact same needs and challenges. This session will look at how MSSPs can potentially boost their revenues, increase their subscription add-ons and increase renewal rates by expanding their horizons and embracing new innovations. It will also explore which emerging solutions in particular should be receiving more attention and love from service providers than they are currently receiving.

The advancement of artificial intelligence and machine learning has for years been both touted and feared in IT and cybersecurity circles. Still, the sudden emergence of the generative AI tool ChatGPT seems to have sneaked up on a lot of people. While ChatGPT can be leveraged as a tool for good to help write Yara rules or uncover vulnerabilities, it can also be misused by malicious actors to create highly convincing spear phishing emails or write malware. And while the tool's ability to generate code can be useful to aid developers, it can also unintentionally create more vulnerabilities that DevSecOps teams will be tasked with correcting. In this segment, we'll look at why MSSPs need to stay ahead of the game and develop policies to address this emerging technology on behalf of their clients.

Show Notes: https://scmagazine.com/cfh7