Empowering women in veterinary care with Dr Susan Bibby from myvet Strathfieldsaye

Bendigo Business Stories

Join us for an inspiring conversation with our host Kimberley Furness from OAK Magazine as she dives into the fascinating veterinarian world with Dr Susan Bibby, the visionary part-owner of myvet Strathfieldsaye.

In this episode sponsored by McKern Steel, Susan shares her remarkable journey from specialising in avian veterinary and working in the commercial poultry industry to making a dynamic career change at myvet Strathfieldsaye. Susan shares her passion and talks about her path to becoming part-owner of the business located and strongly involved in the Strathfieldsaye community.

During this conversation, you will discover how myvet Strathfieldsaye, who recently won the 2023 Professional Firm at Bendigo Business Excellence Awards, operates from a brand-new facility designed to enhance customer experience, provide the best environment for their team and how Susan evolved her leadership style embracing company values, actively listening, and prioritising her 100% female team’s needs.

Susan’s philosophy, “Let’s try it and have a go” shines through as she explains how the clinic positions itself as an industry leader with innovative practices, such as after-hours service in collaboration with other vet clinics, allowing them to close on weekends and offer flexible hours for employees. Susan shares her pride in having a large team that enables staff to focus on their work with great support, adapting to women’s lifestyles and needs in a female-dominated industry.

One unique feature at myvet Strathfieldsaye is its 'kids club' which allows children to experience what goes on behind the scenes in a veterinary clinic. This initiative not only educates but also inspires and reassures little pet owners about what is going on behind the doors.

Tune in to hear about the challenges the veterinary industry faces, Susan’s commitment to investing in training, and the importance myvet places on exceptional customer service.

ABOUT OUR SPONSOR MCKERN STEEL

This series is proudly sponsored by McKern Steel. McKern Steel is a leading supplier of high-quality structural steel for residential projects across Victoria.

Located across three venues in Bendigo, they are dedicated to keeping their business regionally based.

McKern Steel are also an active player in the community through the McKern Foundation, which is focused on contributing to community projects that benefit the health and wellbeing of youth.

ABOUT OUR HOST KIMBERLEY FURNESS

Kimberley Furness is the national award winning publisher of OAK Magazine, a proudly independent media publisher dedicated to sharing stories and amplifying voices of female change makers and women in business in regional and rural Australia. Kimberley is a long time content creator for print and digital, a social media trainer for rural business owners and the host of chart topping podcasts A Friend of Mine and She Makes News.

ABOUT BE.BENDIGO

Every successful community has a strong and growing business community.

Be.Bendigo exists to provide a range of information, support and programs to assist, develop and grow our broader business community. We are member based organisation with a commitment to developing our business so that we can continue to add value for our members, partners and stakeholders.

Find out more via our website. Be social on Facebook, LinkedIn and Instagram.

This podcast uses the following third-party services for analysis:
Chartable - https://chartable.com/privacy