The Stevens Transport Roadside Radio Podcast - Episode 111
Manage episode 438203027 series 3295343
Stevens Roundtable: Secrets of Smooth Yard Clearance: Insider Tips from Driver Services Coordinator, Asia Hagerty
Asia Hagarty, Driver Services Coordinator at Stevens Transport, known for her exceptional customer service skills and adept handling of driver inquiries at the central clearance counter talks about the high-paced environment at the central clearance counter, where she and her team assist over 60 drivers daily. She elaborates on the importance of her role in streamlining processes, providing clear instructions, and ensuring drivers are well-prepared to hit the road again. Asia also discusses the keys to excellent customer service, drawn from her previous experience at a hospital, which has equipped her with the ability to handle high-stress situations with a calm demeanor. Lastly, we hear personal anecdotes, reflecting on her family’s involvement at Stevens and the sense of community it fosters.
Tips for Fuel Efficiency: Kara Dodson - Fuel Administrator, Stevens Transport
Kara Dodson serves as the Fuel Administrator at Stevens Transport, where she excels in problem-solving and helps drivers manage their fuel efficiently. Having started her career in accounting and later moving to operations, Kara has been in her current role for a year. Her expertise, coupled with mentorship from "Money Mike," ensures smooth fuel management and support for drivers on the road.
Driver Spotlight: Robert D. Graham Jr.
Join Stevens in celebrating Robert D. Graham Jr.'s achievement of one million miles while he reflects on his journey, his mindset, and the support he's received along the way.
See the video here: https://www.youtube.com/watch?v=x5m-Wg6qm74
Managing 60 Truckers: The Art of Relationship Building with Lee Williams
Lee Williams is a Driver Manager at Stevens Transport, where he manages a roster of 55 to 60 truck drivers. Despite joining Stevens Transport only seven months ago, Lee brings over 25 years of trucking and one year of prior driver management experience to the table. Lee boasts a wealth of hands-on knowledge from his extensive career as a truck driver, which he now utilizes to effectively manage and support his team. Outside of work, Lee is a family man with a passion for cooking and enjoys spending time with his blended family of eight and his young grandson.
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For driver qualifications, please call our Recruiting Department at 1-800-333-8595 or visit: www.stevenstransport.com/drivers/
Become a Driver for Stevens Transport
For questions on whether you meet our driver qualifications, please call our Recruiting Department at 1-800-333-8595 or visit: www.stevenstransport.com/drivers/
Stevens Transport 9757 Military Parkway, Dallas, TX 75227
http://www.stevenstransport.com/
Driver Recruiting: 1-800-333-8595.
Apply Here: https://intelliapp2.driverapponline.com
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