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La importancia de un Centro de Excelencia para tu ecosistema de CX
Manage episode 404623541 series 1028207
コンテンツは JesusHoyos and Jesus Hoyos によって提供されます。エピソード、グラフィック、ポッドキャストの説明を含むすべてのポッドキャスト コンテンツは、JesusHoyos and Jesus Hoyos またはそのポッドキャスト プラットフォーム パートナーによって直接アップロードされ、提供されます。誰かがあなたの著作物をあなたの許可なく使用していると思われる場合は、ここで概説されているプロセスに従うことができますhttps://ja.player.fm/legal。
El Centro de Excelencia como opción para cerrar la brecha entre la estrategia y la tecnología. #capsulasdecustomerengagement #solvis #cx2advisory #coe #cx #crm Razones comunes por las que no se utiliza el CRM al máximo potencial https://www.cx2advisory.com/blog/razones-comunes-por-las-que-no-se-utiliza-el-crm-al-mximo-potencial Elementos claves para tu presupuesto de CRM https://www.cx2advisory.com/blog/estas-presupuestando-un-crm Solvis Consulting https://www.solvisconsulting.com/ Hablemos https://calendly.com/jesushoyos-cx2advisory/30-minuntes-meeting Categorías y Elementos de Centro de Excelencia. 1 - Manejo de Clientes - Modelo de Datos - Manejo de Campañas - Funnel Integrado - Omnicanalidad - Ciclo de Relacionamiento 2 - Dominios - Metodología Ágil - Pruebas de Conceptos - Pilotos - Reusó de Diseños y Funcionalidad - Integraciones - Estándares de Implementaciones, Pruebas y Desarrollo - Arquitecturas - Adopción y Capacitación a Usuarios - Mantenimiento y Manejo de Versiones Nuevas de los Proveedores 3 - Liderazgo - Equipo CoE - Apoyo CxO (RR.HH, TI, Marketing, Ventas, Servicio) - Gente, Roles y Responsabilidades - Capacitación Continua - Manejo del Cambio - Métricas - Presupuestos - Procesos - Gobierno de Datos
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254 つのエピソード
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Manage episode 404623541 series 1028207
コンテンツは JesusHoyos and Jesus Hoyos によって提供されます。エピソード、グラフィック、ポッドキャストの説明を含むすべてのポッドキャスト コンテンツは、JesusHoyos and Jesus Hoyos またはそのポッドキャスト プラットフォーム パートナーによって直接アップロードされ、提供されます。誰かがあなたの著作物をあなたの許可なく使用していると思われる場合は、ここで概説されているプロセスに従うことができますhttps://ja.player.fm/legal。
El Centro de Excelencia como opción para cerrar la brecha entre la estrategia y la tecnología. #capsulasdecustomerengagement #solvis #cx2advisory #coe #cx #crm Razones comunes por las que no se utiliza el CRM al máximo potencial https://www.cx2advisory.com/blog/razones-comunes-por-las-que-no-se-utiliza-el-crm-al-mximo-potencial Elementos claves para tu presupuesto de CRM https://www.cx2advisory.com/blog/estas-presupuestando-un-crm Solvis Consulting https://www.solvisconsulting.com/ Hablemos https://calendly.com/jesushoyos-cx2advisory/30-minuntes-meeting Categorías y Elementos de Centro de Excelencia. 1 - Manejo de Clientes - Modelo de Datos - Manejo de Campañas - Funnel Integrado - Omnicanalidad - Ciclo de Relacionamiento 2 - Dominios - Metodología Ágil - Pruebas de Conceptos - Pilotos - Reusó de Diseños y Funcionalidad - Integraciones - Estándares de Implementaciones, Pruebas y Desarrollo - Arquitecturas - Adopción y Capacitación a Usuarios - Mantenimiento y Manejo de Versiones Nuevas de los Proveedores 3 - Liderazgo - Equipo CoE - Apoyo CxO (RR.HH, TI, Marketing, Ventas, Servicio) - Gente, Roles y Responsabilidades - Capacitación Continua - Manejo del Cambio - Métricas - Presupuestos - Procesos - Gobierno de Datos
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254 つのエピソード
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Podcast de CRM con Jesus Hoyosに似ているもの
We're no longer publishing new episodes of this podcast, but check out our podcast Consider This, where we help you make sense of a major news story and what it means to you six days a week.
…
continue reading
1
The Brutal Truth about Sales and Selling - We interview the world's best B2B Enterprise salespeople.
Brian Burns
No BS Allowed - Are you sick of empty suits telling you to work harder? - Learn about The Maverick Selling Method, which models the world's best salespeople and what they do differently. If you are in sales and are passionate about selling, you will like this podcast. The focus is on b2b sales and selling. If you are selling or in sales, this podcast is for you. I cover cold calling, spin selling, challenger sale, solution selling, and advanced selling skills. Strategic selling, LinkedIn, sa ...
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continue reading
The daily drama of money and work from the BBC.
…
continue reading
News and views on business and the world of personal finance. Plus the very latest from the financial markets around the globe
…
continue reading
Breaking news on the environment, climate change, pollution, and endangered species. Also featuring Climate Connections, a special series on climate change co-produced by NPR and National Geographic.
…
continue reading
The definitive business podcast from the BBC. Each week, the BBC's Evan Davis is joined by bosses, entrepreneurs and industry experts, to lift the lid on how their businesses work, and what it’s like to be in charge. They discuss a big issue, a big challenge, or a big question facing their industry. From managing AI to managing millennials, from supermarkets to supercharging a new product. And our guests will share their stories of success and failure along the way. Podcasts are published ev ...
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Your online home for leadership lessons for both the church and the workplace.
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continue reading
Player FM -ポッドキャストアプリ
Player FMアプリでオフラインにしPlayer FMう！
Player FMアプリでオフラインにしPlayer FMう！
