))
The Door-to-Door Experience: Corporate Travel Trends and Technology, with Susan Lichtenstein
Manage episode 449973935 series 3614002
コンテンツは Ken Lucci & James Blain, Ken Lucci, and James Blain によって提供されます。エピソード、グラフィック、ポッドキャストの説明を含むすべてのポッドキャスト コンテンツは、Ken Lucci & James Blain, Ken Lucci, and James Blain またはそのポッドキャスト プラットフォーム パートナーによって直接アップロードされ、提供されます。誰かがあなたの著作物をあなたの許可なく使用していると思われる場合は、ここで概説されているプロセスに従うことができますhttps://ja.player.fm/legal。
It’s no longer air vs ground transportation. It’s all one experience from the minute the passenger steps out their door to the minute they arrive back.
In this episode, Ken and James sit down with Susan Lichtenstein, VP of Sales at HQ, to shine a light on trends and technology in the corporate travel industry. In this episode, you’ll learn:
- How technology can help operators modernize their business, allowing for real-time vehicle tracking, automated expense management, and enhanced safety measures.
- Why operators must think of the entire passenger experience
- What to expect from self-driving cars, robotic transportation systems, and the continued growth in electric vehicles and micro-mobility solutions.
- Why the industry needs more women and diversity in leadership roles to foster innovation and improve customer experience.
Connect with Susan on LinkedIn: https://www.linkedin.com/in/susanlichtenstein/
Visit the HQ website: https://hqtravel.com/
Connect with Kenneth Lucci, Principle Analyst at Driving Transactions:
https://www.drivingtransactions.com/
Connect with James Blain, President at PAX Training:
https://paxtraining.com/
25 つのエピソード
シェア
