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Delivering Digital Client Onboarding for Better Client Experience
Manage episode 336078283 series 3105700
コンテンツは Fenergo によって提供されます。エピソード、グラフィック、ポッドキャストの説明を含むすべてのポッドキャスト コンテンツは、Fenergo またはそのポッドキャスト プラットフォーム パートナーによって直接アップロードされ、提供されます。誰かがあなたの著作物をあなたの許可なく使用していると思われる場合は、ここで概説されているプロセスに従うことができますhttps://ja.player.fm/legal。
Fenergo and Accenture join forces to present a target operating model for how commercial and business banks can design their digital client journeys from end-to-end to deliver a better client experience throughout initial client onboarding and throughout the entire client lifecycle.
In this podcast, you'll learn:
- The top trends in digital transformation and client experience
- Expected regulatory changes in 2019/2020 impacting Client Lifecycle Management
- Target Operating Model: How to design and implement a frictionless, straight through client journey from initial onboarding to ongoing lifecycle management, including the key digital technologies that will make this happen e.g. eSignatures, digital ID&V, biometrics etc.
- Live Demo: What a digital, well-orchestrated and connected Client Onboarding & Lifecycle process looks like
Speakers:
Conor Coughlan - Chief Marketing Officer, Fenergo
James Follette - Global Head of Commercial, Business and Retail, Fenergo
Rachel Woolley - Global AML Manager, Fenergo
Jonathan Jones - Principle Director, Accenture
Philippe Guiral, Managing Director, Accenture
To learn more about Fenergo's Client Lifecycle Management solutions check out our solutions page here.
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