156. How To Design Effortless Customer Experience And Remove Roadblocks | Greg McKeown (Replay) Doing Customer Experience Right‬ With Stacy Sherman podcast

コンテンツは Stacy Sherman and Doing CX Right®‬ によって提供されます。エピソード、グラフィック、ポッドキャストの説明を含むすべてのポッドキャストコンテンツは、Stacy Sherman and Doing CX Right®‬ またはそのポッドキャストプラットフォームパートナーによって直接アップロードされ、提供されます。誰かがあなたの著作物をあなたの許可なく使用していると思われる場合は、ここで概説されているプロセスに従うことができますhttps://ja.player.fm/legal。

Doing Customer Experience Right‬ with Stacy Sherman »
156. How to Design Effortless Customer Experience and Remove Roadblocks | Greg McKeown (Replay)

1d ago 39:50

MP3•エピソードのホーム

Are complex processes hindering your ability to deliver exceptional customer service? Stacy Sherman and Greg McKeown dive into the power of simplifying work for better outcomes. They debunk assumptions that equate "easy" with "lazy," discuss creating effortless experiences, and highlight reducing complexity through the lens of Amazon's customer-centric case study. Learn the critical importance of aligning solutions with actual customer needs and the necessity of validating assumptions directly with consumers to drive impactful results without burnout. Embrace effortlessness in leadership to foster relationships that yield significant returns. Learn more at DoingCXRight.com

156 つのエピソード