Melissa Wood turns the table and interviews Clint

Creative Retail Talks with Clint O'Rear

Melissa Wood turns the table and interviews Clint about his WHY and his passion for servant leadership.

KEY TAKEAWAYS:

• Melissa Wood flips the interview on Clint and interviews him for a few minutes
• Clint talks about the influence his Dad had on teaching him about Servant Leadership starting with listening to cassette tapes of Zig Ziegler
• Clint also learned Servant Leadership from many of his football coaches in high school and college
• Clint has also been influenced by Garry Ridge, outgoing CEO of WD-40, and his principles of Servant Leadership and Tribe Culture
• Melissa is similar to Clint in that she is very passionate about leadership and relationships
• Covid caused many business sectors to become transactional rather than relational
• Melissa originally applied to work in the distribution center of Bealls, but HR immediately saw she would be better suited for the retail call center which is where she started her career
• Her job at Bealls is where she first saw the dividends from investing in your people and leadership development
• Melissa started working in leadership development at Etech after being hired by CEO Matt Rocco
• Matt had character commitments written on a sheet of paper and wanted help making them come to life in the Etech culture
• Melissa promised to help Matt not just put words on a wall but to walk out what they say they believe!
• Her role is to create an atmosphere and culture that aligns with Etech’s character commitments.

SUGGESTED ACTIONS:

1. Don’t see people where they are - see them where they can be!
2. Don’t make mistakes - have learning moments
3. As John Maxwell says, when you fall down pick something up while you’re down there

𝗠𝗘𝗟𝗜𝗦𝗦𝗔 𝗪𝗢𝗢𝗗, Dean of Global Leadership Development at Etech Global Services.

With over 20 years of leadership experience Melissa spearheads all learning and development business-building programs for Etech. She drives the organization’s talent management efforts including high potential identification and succession planning, leadership development, coaching, mentoring, performance management, career and development planning, all within a dynamic and changing environment.

She is a contributor in the nationally recognized Walk the Talk published book “Hey Leader, Wake Up and Hear the Feedback”.

Outside of Etech she has a pulse on the next generation of Leaders. Teaching leadership and innovation is critical to our society and future. With tomorrow’s leaders she says you simply cannot wander –you must know. Get your boots muddy! Lead and learn along beside them. Melissa has served for over 10 years as Youth Director communicating to today’s teens, college students, and their families.

You can reach Melissa at [e-mail].

𝗖𝗟𝗜𝗡𝗧 𝗢’𝗥𝗘𝗔𝗥, president and owner of Creative Sales Consulting, has worked in the Retail industry since 2000. Clint and his team connect suppliers & retailers in the creative arts industries for stronger relationships and strategic sales growth, in order to bring joy to consumers through artistic creative and decorative products.

For more insightful conversations with leaders in the Arts & Crafts Retail industry visit CreativeRetailTalks.com.

If you'd like to be a guest on the podcast, reach out to Clint O’Rear at [e-mail].

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Music:

"Carpe Diem" Kevin MacLeod (incompetech.com)

Licensed under Creative Commons: By Attribution 4.0 License

http://creativecommons.org/licenses/by/4.0/