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#38 Cliente Cast – O futuro do Customer Success - com Dan Steinman
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Neste episódio recebemos uma das pessoas que ajudou a construir o que é Customer Succes no mundo, Dan Steinman, do Gainsight. André Scaff bateu um papo bem legal com ele sobre a história e o futuro do Customer Success no mundo.
Uma conversa cheia de aprendizados com esse ícone do CS mundial.
Se você nunca ouviu falar do Dan, pode conferir o livro que ele escreveu sobre CS link do livro aqui e seguir ele no Linkedin.
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In this episode we interviewed one of the people who helped to build what Customer Success is today. Dan Steinman from Gainsight. Andre Scaff had a really nice talk about the history and the future of Customer Success.
A very insightful conversation with a lot of learning from the Customer Success legend.
If you have never heard of Dan, you can check his book Link Here and follow him on Linkedin.
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