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Ep 410-What’s the real secret to turning a ‘no’ into a ‘yes’ when you upsell? And why does it sometimes backfire?
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What’s the real secret to turning a ‘no’ into a ‘yes’ when you upsell—and why does it sometimes backfire? In this episode, we unravel the psychology behind successful upselling, explore why it can delight some customers while frustrating others, and share actionable tips to strike the perfect balance between persuasion and value. Whether you’re a sales pro, a business owner, or simply curious about the dynamics of decision-making, this episode will challenge your perspective and leave you with practical insights to apply right away.
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