The world often feels rigged. And this episode is a wake-up call to recognize the barriers that exist for those who don’t fit the traditional mold. In this episode, which is a kind of tribute to my dear departed Dad, I recount some powerful lessons from the man who was a brilliant psychiatrist and my biggest champion. He taught me that if something feels off about the environment you’re in, it probably is—and it’s absolutely hella-not your fault. We dare to break into the uncomfortable truth that many workplaces are designed for a very specific demographic, leaving neurodivergent individuals, particularly those on the autism spectrum, feeling excluded. I share three stories in which my Dad imparted to me more than my fair share of his wisdom, and I'm hoping you to can feel empowered. You'll learn that we can advocate for ourselves and others to create a more inclusive work culture. Newsletter Paste this into your browser if the newsletter link is broken - https://www.lbeehealth.com/ Join our Patreon - https://differentnotbrokenpodcast.com/patreon Mentioned in this episode: Sign Up For Our Newsletter Stay updated on all the things! Get added to our newsletter mailing list. Newsletter…
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From natural disasters like hurricanes and earthquakes to pandemics, cyberattacks, and labor strikes, companies have to navigate so many complexities to get goods where they need to go. What's their secret weapon to operating within the unknown? It’s the people. Welcome to Supply Chain Champions, the show that showcases the stories of those who keep supply chains running smoothly. We're here to highlight their untold stories and share lessons they’ve learned along the way. Join us as we peel back the curtain on the people who make supply chains work and enhance your own career in the process. Tune in. Get smart. Move forward.
コンテンツは Eric Fullerton によって提供されます。エピソード、グラフィック、ポッドキャストの説明を含むすべてのポッドキャスト コンテンツは、Eric Fullerton またはそのポッドキャスト プラットフォーム パートナーによって直接アップロードされ、提供されます。誰かがあなたの著作物をあなたの許可なく使用していると思われる場合は、ここで概説されているプロセスに従うことができますhttps://ja.player.fm/legal。
From natural disasters like hurricanes and earthquakes to pandemics, cyberattacks, and labor strikes, companies have to navigate so many complexities to get goods where they need to go. What's their secret weapon to operating within the unknown? It’s the people. Welcome to Supply Chain Champions, the show that showcases the stories of those who keep supply chains running smoothly. We're here to highlight their untold stories and share lessons they’ve learned along the way. Join us as we peel back the curtain on the people who make supply chains work and enhance your own career in the process. Tune in. Get smart. Move forward.
There’s no margin for error in pharmaceutical logistics when lives depend on timely delivery. In this episode, Ammie McAsey , SVP of Customer Supply Chain Operations at McKesson, shares what it takes to run one of the most high-stakes supply chains in the world. From frontline teams answering late-night calls to patients relying on critical medication, people are at the center of every decision. She also recounts how McKesson stepped up during the COVID-19 pandemic to help distribute vaccines nationwide. Ammie reflects on the operational pressure, leadership lessons, and how technology like AI can support but never replace human judgment when the stakes are this high. In this episode, you’ll learn: How to build supply chains around people, not just systems The challenges of speed and compliance in pharmaceutical logistics The role of tech and AI in critical decision-making Things to listen for: (00:00) Meet Supply Chain Champion: Ammie McAsey (02:05) Pharma supply chain operations and distribution (06:02) Navigating complex regulations with precision and speed (09:53) People first service and leadership (14:00) McKesson’s response to COVID-19 and vaccine distribution (20:04) The role of AI and automation in supply chain management (26:37) People are at the heart of the supply chain Resources: Connect with Ammie: https://www.linkedin.com/in/ammie-mcasey-rabicke/ Connect with Eric: https://www.linkedin.com/in/eric-fullerton-111ba71a/ Connect with project44: https://www.project44.com/…
Disruption is everywhere, and so is opportunity—but only for those who know how to take advantage of it. Former Chief Supply Chain Officer Bill Hutchinson shares why the best leaders don’t just react to change; they anticipate it and adapt fast. Drawing from his experience at Dell, Chewy, and Westrock, Bill shares how cross-industry knowledge sharpens leadership, where smart tech investments actually pay off, and why sustainability must be balanced with real-world business needs. Stop scrambling to keep up and learn how to lead with confidence. In this episode, you’ll learn: Smart ways to invest in supply chain technology What enterprise leadership means in the supply chain The strategy-first mindset that transforms supply chains Things to listen for: (00:00) Meet Supply Chain Champion: Bill Hutchinson (02:07) Lessons in supply chain transformation from Dell, Westrock, Rite Aid (06:36) Invest in technology with an ROI mindset (13:58) Aligning business strategy with supply chain operations (16:32) Career advice for supply chain students (21:27) Adopting sustainability practices and AI smartly (23:58) See the opportunity for disruption Resources: Connect with Bill: https://www.linkedin.com/in/billhutchinson/ Connect with Eric: https://www.linkedin.com/in/eric-fullerton-111ba71a/ Connect with project44: https://www.project44.com/…
Supply chain success comes from controlling what we can. But no matter how well we execute, we can’t do it alone. Strong networks and lasting relationships are just as critical as operational efficiency. In this episode, Michelle Livingstone , longtime industry leader and supply chain executive, shares the importance of balancing control and collaboration. She also explains the "shipper of choice" strategy and why strong relationships with carriers matter. Plus, she highlights the communication skills every supply chain professional needs and how sustainability and cost savings can go hand in hand. In this episode, you’ll learn: The value of building a strong professional network Why, when, and how you communicate matters The real business case for sustainability Things to listen for: (00:00) Meet Supply Chain Champion: Michelle Livingstone (05:32) Controlling what you can for a resilient supply chain (06:47) The shipper of choice strategy (08:52) How sustainability can lead to cost savings (12:42) Key communication skills in logistics (17:45) The potential of autonomous trucking Resources: Connect with Michelle: https://www.linkedin.com/in/michelledlivingstone/ Connect with Eric: https://www.linkedin.com/in/eric-fullerton-111ba71a/ Connect with project44: https://www.project44.com/…
If you want something to improve, you measure it. Michael Jacobs , SVP of Supply Chain at Ferguson Enterprises , believes that tracking the right metrics is the foundation of real change. In this episode, he shares how Ferguson uses perfect order index, on-time deliveries, and net promoter score to build a supply chain that puts customers first. He also explains how he balances the people, processes, and technology to drive transformation. At Ferguson, the supply chain is more than a function; it’s the backbone of the business. In this episode, you’ll learn: The key metrics that drive real transformation Why supply chain and sales must work as one team How to make smarter technology investments Things to listen for: (00:00) Meet Supply Chain Champion: Michael Jacobs (02:41) Ferguson Enterprises’ unique ecosystem (08:16) The truth about AI and emerging tech in supply chains (12:07) Why supply chain is Ferguson’s biggest competitive advantage (17:40) Lateral moves for long-term career growth (21:14) Benchmarking and learning from other industry leaders (27:16) Why COVID reshaped supply chain strategy for the better Resources: Connect with Michael: https://www.linkedin.com/in/michael-jacobs-bb31a78/ Connect with Eric: https://www.linkedin.com/in/eric-fullerton-111ba71a/ Connect with project44: https://www.project44.com/…
A supply chain is designed to be efficient—reducing redundancies, cutting costs, and keeping things moving seamlessly. But here’s the irony: the more efficient it becomes, the more fragile it can be when disruptions hit. That’s why balancing efficiency with resilience is one of the biggest challenges in supply chain management. In this episode, David Null , former SVP of Supply Chain at Georgia-Pacific , shares what it takes to manage a $20 billion supply chain. He explains why technology is only as good as the processes behind it, how data visibility improves decision-making, and why a strong supply chain isn’t just about speed, it’s about being prepared for whatever comes next. In this episode, you’ll learn: Why data quality issues can derail even the best supply chain strategies How to balance efficiency, cost, and customer satisfaction The role of AI in improving logistics and decision-making Things to listen for: (00:00) Meet Supply Chain Champion: David Null (02:10) Inside Georgia-Pacific’s complex supply chain operations (09:41) Better supply chain visibility through good data quality (14:29) Georgia-Pacific’s pragmatic approach to sustainability (17:18) The real impact of AI in supply chain decision-making (21:12) Balancing efficiency, resilience, and customer satisfaction (25:33) Teamwork and collaboration for supply chain success (29:54) Why technology alone won’t solve supply chain challenges Resources: Connect with David: https://www.linkedin.com/in/david-null-883a034/ Connect with Eric: https://www.linkedin.com/in/eric-fullerton-111ba71a/ Connect with project44: https://www.project44.com/…
Effective supply chain management boils down to three key actions: know the facts, decide with clarity, and act decisively. Keith Carter calls this actionable intelligence—having the right data at the right time to drive better outcomes. As the CEO of KDA Capabilities and former Global Supply Chain Intelligence Lead at Estée Lauder, Keith discusses the opportunities and challenges of adopting AI in the supply chain. He addresses the fears surrounding AI, why cybersecurity should be a top priority, and how companies can use modern technology for faster product launches and improved operational efficiency. In this episode, you’ll learn: How to achieve end-to-end visibility with the right tools The importance of cybersecurity for supply chains Ways to integrate and experiment with AI for improved workflows Things to listen for: (00:00) Meet Supply Chain Champion: Keith Carter (00:51) Actionable intelligence in the supply chain (06:45) Using technology and automation to scale (09:19) Exploring the different use cases of AI in the supply chain (20:18) Why you need to focus on cybersecurity Resources: Connect with Keith: https://www.linkedin.com/in/keithcarter/ Connect with Eric: https://www.linkedin.com/in/eric-fullerton-111ba71a/ Connect with project44: https://www.project44.com/…
People are recognizing how supply chains shape daily life and drive business success. As companies start to view them as competitive advantages, interest in the field and demand for skilled professionals are surging.In this episode, Ted Stank, Bruce Chair of Excellence at the University of Tennessee (one of the leading supply chain programs in the country) and Co-executive Director of the Global Supply Chain Institute , shares insights on preparing the next generation of supply chain leaders. He discusses the essential skills needed to thrive in today’s rapidly changing landscape. Ted also tackles one of the industry’s biggest challenges: uncertainty. From geopolitics to labor disruptions, he explains why companies must prioritize resilience over cost-cutting to stay competitive. In this episode, you’ll learn: How to prepare the next generation of supply chain leaders through education and real-world experience The necessary shift from operational efficiency to strategic value creation Why talent development is crucial in navigating uncertainty and disruption Things to listen for: (00:00) Meet Supply Chain Champion: Ted Stank (01:05) The evolution of supply chain management (04:20) Building technical and soft skills in future supply chain leaders (08:45) Why passion is the key to success in supply chain careers (10:57) University of Tennessee’s supply chain program (15:15) The Global Supply Chain Institute (17:02) Supply chain resilience over cost reduction (22:23) Talent recruitment, development, and retention of supply chain professionals (24:00) Why supply chain is the most exciting industry today Resources: Connect with Ted: https://www.linkedin.com/in/ted-stank-724590/ Connect with Eric: https://www.linkedin.com/in/eric-fullerton-111ba71a/ Connect with project44: https://www.project44.com/…
Operating at the speed of the consumer means meeting demand, no matter how great. Rick McDonald , former Chief Supply Chain Officer at Clorox, shares how his team tackled the surge in demand during the COVID-19 pandemic while operating as an essential business. Clorox navigated one of the most challenging periods in supply chain history by limiting SKUs, prioritizing employee safety, and implementing effective change management strategies. Rick also shares insights from his remarkable career, including the importance of building strong relationships and embracing lateral career moves. In this episode, you’ll learn: Best practices for managing inventory during high-demand The role of change management in driving successful digital transformations The value of lateral career moves for long-term success Things to listen for: (00:00) Meet Supply Chain Champion: Rick McDonald (04:13) How Clorox tackled COVID-19 challenges (09:08) Inventory management: Just in time vs. just in case (12:58) Honesty and humility as a leader (15:58) Why lateral moves can fuel long-term success (20:47) The one trait all great supply chain leaders share (22:39) Overrated and underrated trends in supply chains (24:10) Balancing human and digital assets for the future Resources: Connect with Rick: https://www.linkedin.com/in/rickmcdonald82/ Connect with Eric: https://www.linkedin.com/in/eric-fullerton-111ba71a/ Connect with project44: https://www.project44.com/…
A strong supply chain keeps operations running and finances stable. Because, after all, in logistics, 'cash is king.' In this episode, Jackie Sturm , Corporate Vice President of Global Supply Chain Operations at Intel , shares her insights on the evolving role of supply chains. She explains how they drive profitability, mitigate risk, and ensure customer satisfaction—even amidst global disruptions.Jackie also discusses how supplier diversity and sustainable practices create stronger and more resilient supply chains. As a woman in leadership, she shares her perspective on building a pipeline of female talent to lead the future of supply chains. In this episode, you’ll learn: Why supply chain disruptions are inevitable and how to prepare for them How diverse suppliers foster innovation and strengthen supply chains Sustainable practices that contribute to long-term business growth Things to listen for: (00:00) Meet Supply Chain Champion: Jackie Sturm (03:53) Key lessons from Silicon Valley (10:15) Why "cash is king" in supply chains (13:26) Mitigate risk with preparation (18:43) Intel’s supplier diversity initiative (23:49) Sustainable practices that drive business success (29:01) Empowering women as leaders in the supply chain (33:22) The importance of building a strong network Resources: Connect with Jackie: https://www.linkedin.com/in/jackie-sturm/ Connect with Eric: https://www.linkedin.com/in/eric-fullerton-111ba71a/ Connect with project44: https://www.project44.com/…
Years of experience make you knowledgeable about an industry, but true leadership requires foresight and the courage to embrace change. That’s why Jake Barr , CEO/Principal at BlueWorld Supply Chain Consulting, is a trusted voice in supply chain and logistics. Reflecting on his remarkable 45-year career, Jake shares how supply chain operations have evolved over time. He discusses how leaders can tackle modern challenges like the “Amazon Effect " by leveraging AI and machine learning to enhance efficiency. With candid insights, Jake explains why companies must embrace change or risk being left behind in a rapidly shifting industry. In this episode, you’ll learn: Why AI and machine learning are game-changers for speed and decision-making The importance of failing fast and adapting quickly in your supply chain strategy Strategies for risk management in logistics Things to listen for: (00:00) Meet Supply Chain Champion: Jake Barr (01:20) The Amazon Effect: More SKUs at higher speeds of delivery (04:13) Transforming supply chains into profit drivers (07:30) Lessons from 33 years at Procter & Gamble (12:07) Key supply chain trends to look out for (15:29) Practical applications of AI for high-velocity supply chains (21:39) Career and leadership advice for supply chain professionals Resources: Connect with Jake: https://www.linkedin.com/in/jake-barr-3883501/ Connect with Eric: https://www.linkedin.com/in/eric-fullerton-111ba71a/ Connect with project44: https://www.project44.com/…
Applying AI in supply chains invites unique challenges and learnings. But if used correctly, AI can bring great benefits. In this episode, Amanda Cameron , AI and Machine Learning Customer Engineer Specialist at Google , explains how AI has transformed supply chain operations. Amanda has seen firsthand how leveraging AI can streamline processes, improve traceability, and boost efficiency. Amanda explains how Google’s AI technology helps supply chain leaders stay ahead of challenges and setbacks, build resilient systems, and unlock new possibilities in inventory optimization and demand forecasting. In this episode, you’ll learn: The role of predictive modeling in demand forecasting Generative AI’s potential to boost transparency and traceability Skills and mindsets needed for future supply chain management Things to listen for: (00:00) Meet Supply Chain Champion: Amanda Cameron (01:38) AI, machine learning, and data science in supply chains (08:04) Predictive modeling and quality control in distribution centers (13:12) Evolving mindsets in supply chain management (15:35) Introducing new technologies into legacy supply chain processes (17:42) Building AI strategies into supply chain management (21:38) Cybersecurity in supply chain operations (24:10) Human vs. AI decisions in supply chain management (30:03) Blockchain, generative AI, and the future of transparency Resources: Connect with Amanda: https://www.linkedin.com/in/ancameron/ Connect with Eric: https://www.linkedin.com/in/eric-fullerton-111ba71a/ Connect with project44: https://www.project44.com/…
Visibility in supply chains has grown tremendously in the past couple of years. However, more work must be done to keep up with the increasing complexity of modern logistics. In this episode, Bart De Muynck , Industry Thought Leader and former Gartner Analyst, discusses the evolution of modern supply chains. He shares insights from his extensive career and discusses the technology trends that are reshaping the industry. Bart shares how high-quality data, AI, and automation can help tackle challenges like talent shortages and boost operational efficiency, giving the industry the push it needs toward digital maturity. In this episode, you’ll learn: How to achieve digital maturity in supply chain operations The role of predictive data and AI in managing disruptions Future trends in the supply chain industry Things to listen for: (00:00) Meet Supply Chain Champion: Bart De Muynck (00:48) The creation of the Magic Quadrant (06:11) The rising complexity of modern logistics (08:43) Using more tech and automation in the supply chain (12:06) Velocity is the ability to pivot and use data (15:25) Overhyped or underhyped: AI in logistics (17:41) Vision automation use cases (21:10) Advice for newcomers in the supply chain industry (23:36) Modernization and sustainability for the future of supply chains Resources: Connect with Bart: https://www.linkedin.com/in/bartdemuynck/ Connect with Eric: https://www.linkedin.com/in/eric-fullerton-111ba71a/ Connect with project44: https://www.project44.com/…
Disruption is the new norm in global trade. As unexpected crises continue to shake the supply chain, the need for adaptability and resilience has never been greater. Meet Sal Mercogliano , maritime historian and host of the What's Going on With Shipping podcast, who explains how key events, like the Ever Given Suez Canal obstruction, reveal deeper issues within the shipping industry. Sal discusses the disruptions within modern supply chains, evolving maritime logistics, and how to increase your company’s adaptability. In this episode, you’ll learn: The evolution of modern shipping and logistics Lessons from past events and their impact on current supply chains How to recognize the interconnected nature of the "supply web" Things to listen for: (00:00) Meet Supply Chain Champion: Sal Mercogliano (04:00) Educating the supply chain industry through podcasts (07:20) Sal’s transition from merchant mariner to professor (10:23) The effect of black swan events on global shipping (14:05) Learning from history and planning for disruption (17:16) “Supply web” not supply chain (22:08) Ocean carriers' increasing control over shipping (24:30) The interconnectedness of all modes of transport Resources: Connect with Sal LinkedIn: https://www.linkedin.com/in/salvatore-mercogliano-ph-d-95437729/ X: https://x.com/mercoglianos Facebook: https://www.facebook.com/salvatore.mercogliano.1 YouTube: https://www.youtube.com/c/WhatisGoingonWithShippingwSalMercogliano Connect with Eric: https://www.linkedin.com/in/eric-fullerton-111ba71a/ Connect with project44: https://www.project44.com/…
What does it take to manage one of the busiest rail terminals in the U.S.? In this episode, Percy Fields , President and General Manager of The Belt Railway Company of Chicago , shares how he rose through the ranks from conductor to senior leadership. With 20 years of experience and deep family ties to railroading, Percy shares insights on managing large-scale operations and keeping 8,500 railcars on track daily. At the core of the Belt Railway’s success is its unwavering commitment to safety. Percy emphasizes how prioritizing safety—from ensuring well-maintained infrastructure to promoting a strong safety culture among employees—minimizes disruptions and keeps operations running smoothly. With top-tier safety protocols, the Belt Railway ensures it can meet the daily demands of not only Chicago but also the larger U.S. supply chain. In this episode, you’ll learn: How the Belt Railway plays a critical part in U.S. supply chain logistics Tips for managing large-scale operations while staying adaptable What it means to lead with authenticity and stay true to yourself Things to listen for: (00:00) Meet Supply Chain Champion: Percy Fields (01:00) Entering the railroad industry (06:02) “What breaks you, makes you” (08:10) Why the Belt Railway is vital to Chicago's supply chain (10:01) A day in the life at The Belt Railway Company of Chicago (13:09) How to prioritize safety for smoother operations (16:04) Percy’s career advice in embracing discomfort (17:36) Be authentic in every role of your life (20:35) How to prepare for setbacks Resources: Connect with Percy: https://www.linkedin.com/in/percy-fields-415040a1/ Connect with Eric: https://www.linkedin.com/in/eric-fullerton-111ba71a/ Connect with project44: https://www.project44.com/…
From natural disasters like hurricanes and earthquakes to pandemics, cyberattacks, and labor strikes, companies have to navigate so many complexities to get goods where they need to go. What's their secret weapon to operating within the unknown? It’s the people. Welcome to Supply Chain Champions, the show that showcases the stories of those who keep supply chains running smoothly. We're here to highlight their untold stories and share lessons they’ve learned along the way. Join us as we peel back the curtain on the people who make supply chains work and enhance your own career in the process. Tune in. Get smart. Move forward.…
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