Marketplace Tech podcast

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The Agile Brand with Greg Kihlström®

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#644: AI-augmented human recommendations for retail customers with Noah Zamansky, Stitch Fix 27:12

約 12 日前27:12

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We are here at eTail Palm Springs and seeing and hearing the latest and greatest in e-commerce and retail. Question: Do you need to choose between AI and human recommendations as a customer? Why not have both? After all, don’t each have their strengths? AI in the retail experience is all the rage these days, but today I’m talking with someone from a brand that has been incorporating AI-personalized experiences and shopping combined with expert human recommendations for over 14 years, and continues to innovate today. Today we’re going to talk about how AI-based personalization plus human creativity and input makes an amazing customer experience at Stitch Fix. To help me discuss this topic, I’d like to welcome Noah Zamansky, Vice President of Product and Client Experience at Stitch Fix. About Noah Zamansky Noah Zamansky serves as the Vice President of Product and Client Experience at Stitch Fix, where he leads cross-functional teams spanning Product, Design, Engineering, Algorithms, and Platform Development. A seasoned leader, Noah has a proven track record of shaping product vision and strategy, designing exceptional user experiences, and spearheading the launch of new business ventures. Before joining Stitch Fix, Noah held the role of Senior Director of Product Management at eBay, overseeing Fashion and Vertical Experiences. Resources Stitch Fix: https://www.stitchfix.com eTail Palm Springs: https://etailwest.wbresearch.com/ Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Listen to The Agile Brand without the ads. Learn more here: https://bit.ly/3ymf7hd Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

Marketplace Tech

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Monday through Friday, Marketplace demystifies the digital economy in less than 10 minutes. We look past the hype and ask tough questions about an industry that’s constantly changing.

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#Marketplace #Tech #Social Media #News

Marketplace Tech

119 subscribers

updated 約 1 日前

シリーズのホーム•Feed

Monday through Friday, Marketplace demystifies the digital economy in less than 10 minutes. We look past the hype and ask tough questions about an industry that’s constantly changing.

517 つのエピソード

#Marketplace #Tech #Social Media #News

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1
Keeping remote workers close to the action 8:57

1 day前8:57

8:57

Five years ago today, after the World Health Organization declared the COVID-19 outbreak a pandemic, there was a widespread shift to remote work for many workers who were considered nonessential. And people had to get used to seeing their colleagues mainly on a screen. In recent years, some companies have required employees to return to the office full time. But remote work remains a major part of many people’s lives, far more than in 2019. Marketplace’s Stephanie Hughes spoke with Anita Blanchard, a professor of psychological and organization science at the University of North Carolina at Charlotte, about what’s lost when workers don’t interact in the same physical space.…

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How the pandemic gave a huge boost to wastewater virus tracking 10:52

約 2 日前10:52

10:52

March 11 marks five years since the World Health Organization declared the COVID-19 virus officially a pandemic. Tracking the virus has been key to understanding where outbreaks are occurring and one tracking tool that had been mostly on the shelf prior to the pandemic is wastewater surveillance. That’s pretty much what it sounds like — testing what we flush down the toilet which eventually lands in what’s known as a sewer shed. Marketplace’s Stephanie Hughes spoke with molecular virologist Marc Johnson at the University of Missouri about the advantages of wastewater surveillance. The following is an edited transcript of their conversation.…

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Bytes: Week in Review – Tariff tensions hit tech stocks, TSMC expands its U.S. investment and a tech leader joins bid to buy TikTok 12:22

約 5 日前12:22

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In this week’s Marketplace “Tech Bytes: Week in Review,” TSMC announced it’s investing an additional $100 billion to make chips in the U.S. Plus, a co-founder of the social media platform Reddit joins a bid to buy TikTok. But first, let’s talk about the stock market. A number of tech companies watched their stocks sink this week, when new tariffs on China, Mexico and Canada were put in place. That volatility continued when President Donald Trump backtracked on the policy, at least temporarily. Marketplace’s Stephanie Hughes spoke with Natasha Mascarenhas, reporter at The Information, to unpack these stories and more.…

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Maryland’s message to Big Tech: Think different. 10:55

約 6 日前10:55

10:55

Today, we’re wrapping up our series “The Infinite Scroll,” where we look at kids’ lives on social media and the risks and rules they face. One approach some states take to creating rules to mitigate risk is known as an age-appropriate design code, a law that puts the onus on tech companies to design products that keep kids safer when they’re on the internet. California passed its Age-Appropriate Design Code Act in 2022, as did Maryland last year. Both have been challenged by lawsuits from the tech industry. State Delegate Jared Solomon, a sponsor and lead author of the Maryland law, explained to Marketplace’s Stephanie Hughes that the oversight effort attempts to prevent manipulation by algorithms. He hopes the industry will begin to “think differently about how they design their products.”…

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Can close connections with AI chatbots harm kids? 11:13

約 7 日前11:13

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On our new series “The Infinite Scroll,” we’re looking at the rules and risks of kids using social media. Artificial intelligence is showing up on these platforms in the form of chatbots, digital characters you can text or talk with. Today we explore what can happen to youngsters who interact with them. Marketplace’s Stephanie Hughes discussed the subject with Meetali Jain, founder and director at the Tech Justice Law Project. Her organization is involved in a lawsuit against Character.AI, an app that enables users to create and communicate with these bots.…

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Parents want their kids to be social, but with less social media 6:24

約 8 日前6:24

6:24

This week, we are looking at how kids use social media and the risks and rules around it. It’s part of our new series “The Infinite Scroll.” Monday, we talked about how habitually checking social media can change adolescents’ brains, making them more sensitive to feedback from their peers. Today, we’re going to look at what it’s like to be a parent monitoring their kids’ social media. One thing’s clear: It can be a lot of work.…

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Youngsters’ social media habit has developmental impact, researcher says 16:16

約 9 日前16:16

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Social media takes up a huge chunk of kids’ lives. A 2024 study from Pew found that about half of U.S. teenagers are online “almost constantly.” It’s a big source of stress for parents too, and policing their kids’ actions on these platforms can take up a lot of time and energy. Also, there’s AI, and it’s showing up on social media as bots that are always available to talk. We’re going to get to all of that this week in our new series about what it’s like to be a kid on social media and the risks and rules that come with it. We call it “The Infinite Scroll.” We’re kicking things off with Eva Telzer, a professor of neuroscience and psychology at the University of North Carolina at Chapel Hill. Telzer told Marketplace’s Stephanie Hughes about the intensity of youngsters’ connection to their phones and its effects on how the kids are wired, which may last into adulthood.…

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Bytes: Week in Review — Apple’s huge investment, Nvidia’s strong earnings and Bybit hack batters bitcoin 10:52

約 12 日前10:52

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In this week’s “Tech Bytes: Week in Review,” chip powerhouse Nvidia saw its revenue soar last quarter, showing that the AI boom is still booming. Plus, it was a bumpy week for bitcoin after the crypto exchange Bybit lost almost $1.5 billion of digital assets in a hack. But first, Apple announced it’s spending $500 billion to expand manufacturing and create jobs in the U.S. Marketplace’s Stephanie Hughes spoke with Anita Ramaswamy, columnist at The Information, about what the investment could do for American tech manufacturing and more.…

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As followership wanes, TikTok resets relations between creators and fans 10:25

約 13 日前10:25

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Patreon, a company that enables fans to directly support internet creators financially, has produced a report looking at how creators and their fans are feeling these days. One finding: Fans say they’re seeing more short-form work on social media, even though they prefer long-form content. And more than half of creators surveyed say it’s harder to reach their followers now than five years ago. This is part of what the report calls the “TikTokification of the internet.” Brielle Villablanca, vice president of communications and creator advocacy at Patreon, discusses the trade-offs for creators in the current TikTok-driven environment with Marketplace’s Stephanie Hughes.…

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If AI writes code, is coding still crucial for kids to learn? 8:11

約 14 日前8:11

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For years, coding has been thought of as a useful skill for children to learn. It’s integrated into computer science classes and a number of organizations are dedicated to helping kids code. But now, AI tools can write code themselves. Marketplace’s Stephanie Hughes spoke with Monica McGill of the Institute for Advancing Computing Education about what the expanding capabilities of artificial intelligence mean for coding as a necessary — or not so necessary — skill.…

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How will Australia’s teen social media ban work? 8:44

約 15 日前8:44

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Last year, Australia passed a measure that would ban children under 16 from using social media. That’ll be a big shift: About 80% of Australian kids between the ages of 8 and 12 used social media in 2024, according to a report from Australia’s online safety regulator. The government is now working on the details of how to implement what many are calling one of the strictest age restriction policies in the world. The BBC’s Naomi Rainey reports on the difficulties of enforcing the ban and the impact it could have on kids in the future.…

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Satellites provide internet access and a lot more, but the skies are getting crowded 11:08

約 16 日前11:08

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Satellite internet has been around for decades. But in just the past six years, the number of satellites orbiting the planet has grown dramatically. Many belong to Starlink, a unit of SpaceX whose satellites are in low Earth orbit. And it’s expected to get even busier up there with Amazon’s Project Kuiper launching thousands of new satellites. Joe Supan of CNET recently wrote about this. He told Marketplace’s Stephanie Hughes about the race to claim a piece of space and the risk of high-tech debris clogging the zone.…

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Bytes: Week in Review — deep cuts at AI agency, DOGE sued again and pulling the plug on the Ai Pin 11:25

約 19 日前11:25

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Another lawsuit hits the Department of Government Efficiency from privacy rights advocates concerned about Americans’ personal data. And another wearable — the Ai Pin — bites the dust. But first, layoffs by the federal government are continuing, including, reportedly, at the National Institute of Standards and Technology, or NIST, which is part of the Commerce Department. This is a federal laboratory that’s been around since 1901 whose mission is to promote U.S. innovation and competition. And part of its work is to help create standards for new technology, like artificial intelligence. Marketplace’s Stephanie Hughes is joined by Maria Curi, tech policy reporter at Axios, to break down these stories. Curi recently reported that NIST is expected to fire about 500 workers. But what does NIST do, exactly?…

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Responsible ways to use AI for government efficiency 9:43

約 20 日前9:43

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The Washington Post reported earlier this month that representatives of DOGE — the Department of Government Efficiency — gained access to sensitive data at the Department of Education and fed it into AI software. This has raised red flags over whether it violates federal privacy law. We reached out to DOGE for comment, but didn’t hear back. But there are ways to use AI to improve efficiency without raising privacy concerns. Marketplace’s Stephanie Hughes spoke with Kevin Frazier, contributing editor at the publication Lawfare, about how the government has used AI in the past and how it could use it more responsibly in the future.…

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The cost of losing government webpages and public data 11:17

約 21 日前11:17

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404: Page Not Found. That error message has become a more common sight on government websites. Many — reportedly thousands — of federal government webpages were recently taken down, ranging from Census Bureau research on depression among LGBT adults to Food and Drug Administration guidance for making clinical trials more diverse. These erasures come after President Donald Trump signed executive orders cracking down on diversity, equity and inclusion initiatives and what he calls gender ideology. Marketplace’s Stephanie Hughes spoke with Jack Cushman, director of the Harvard Library Innovation Lab and a contributor to the End of Term archive project, which works to preserve government sites before a new administration takes over. They discussed his recent work archiving those sites and data sets and what’s lost when these digital artifacts are not properly archived.…