The Menu podcast

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The Agile Brand with Greg Kihlström®

1
#657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42

約 15 日前22:42

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We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

The Menu

シリーズのホーム•Feed

Our guide to the world of food, drink and entertaining, The Menu serves up interviews with the world’s most creative chefs, introduces the makers behind the scenes and the ingredients that will soon be landing on your restaurant table.

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#Food #Monocle #Music #Monocle Magazine #Tyler Brûlé #Culture #Current Affairs #Design #Business #Winkontent Ltd. 759286 #Arts

The Menu

12 subscribers

updated 約 3 日前

シリーズのホーム•Feed

108 つのエピソード

#Food #Monocle #Music #Monocle Magazine #Tyler Brûlé #Culture #Current Affairs #Design #Business #Winkontent Ltd. 759286 #Arts

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The Menu

1
Coffee 31:13

約 3 日前31:13

31:13

We meet Noma’s Carolyne Lane to hear about the Copenhagen institution’s new bean-roasting venture, Noma Kaffee. Then: we sit down with acclaimed barista Celeste Wong to find out why there are dozens of recipes to try when you’re after the perfect cup. Plus: we check in at Man Met Bril Koffie Hotel in Rotterdam.…

The Menu

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Food Neighbourhoods #429: Harlem, New York 10:19

約 6 日前10:19

10:19

We’re looking at a slice of history this week in the shape of Lee Lee’s Baked Goods, which has been serving New Yorkers for nearly 40 years. It’s the story of Alvin Lee Smalls, known as Lee Lee, and the changing face of the iconic Harlem neighbourhood. Lee Lee joins Charlie Bell to speak about his life’s work.…

The Menu

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Bahraini cuisine, Finland’s heritage ale and are New York’s diners the community hub that they once were? 32:19

約 10 日前32:19

32:19

We sample a morsel of Bahrain’s mouthwatering cuisine with Noor Murad as we flick through her new book, ‘Lugma’. Also in the programme: Poppy Damon heads to the Little Purity diner in Brooklyn to unpack whether the spaces still hold the same community spirit. Plus: Monocle’s Petri Burtsoff sips on some sahti, Finland’s oldest ale.…

The Menu

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Food Neighbourhoods #428: Winemaking in Yunnan Province, China 6:06

約 13 日前6:06

6:06

China’s far southwestern province of Yunnan is quickly gaining a reputation as one of the country’s finest wine producers, though its winemaking history goes back more than a hundred years. Monocle’s Tom Webb visited the recently opened Songtsam Cizhong Lodge, where the region’s viticulture began, to find out how its history is being preserved and shared with the world.…

The Menu

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All things green 30:45

約 17 日前30:45

30:45

We’re very much in spring mode this week for an episode dedicated to a specific slice of the colour wheel: green. We meet author and food writer Samuel Goldsmith to discuss his new title, ‘The Frozen Peas Cookbook’. Then: we trace the growing popularity of matcha around the world with Twiggy Yeung. Plus: we crown our ‘verde’ Wine of the Month.…

The Menu

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Food Neighbourhoods #427: Aix-en-Provence 12:22

約 20 日前12:22

12:22

The southern French city of Aix-en-Provence is swamped by tourists in the summer, and is visited by art enthusiasts year-round thanks to its connection to Cezanne. But what about food lovers? With the help of local food guide Thomas Garcin, our correspondent Michael Booth takes us to the spots that you won’t want to miss.…

The Menu

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What is Caribbean cuisine? Plus: Syria’s best shawarma and ‘An A-Z of Chinese Food’ 32:42

約 24 日前32:42

32:42

We island-hop in the Caribbean with author Keshia Sakarah to learn all about her new book, ‘Caribe: A Caribbean Cookbook with History’, and the specificity of the region’s cuisine. Also in the programme: Hannah Lucinda Smith is in Damascus to taste some of the city’s renowned shawarma. Plus: Monocle’s Mae-Li Evans meets Jenny Lau to get ‘An A-Z of Chinese Food: (Recipes Not Included)’.…

The Menu

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Food Neighbourhoods #426: Binondo, Manila 5:06

約 27 日前5:06

5:06

We’re heading to Manila’s Chinatown, Binondo, a chaotic enclave of the city that’s as renowned for its vibrant cultural heritage as its delicious food. Hanna Pham takes us on a tour to try out the best Chinese-Filipino fare.

The Menu

1
Dairy 32:50

4 weeks前32:50

32:50

We delve into the world of dairy – the creamiest, most delicious of food groups. First, we look into the revived popularity of cow’s milk, then Emma Nelson visits France’s first museum dedicated to cheese. Plus: Aarti Betigeri samples Australian butter brand Pepe Saya.

The Menu

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Food Neighbourhoods #425: Töölö, Helsinki 5:31

5 weeks前5:31

5:31

Monocle’s Petri Burtsoff takes us on a tour of Helsinki’s Töölö neighbourhood, home to traditional neighbourhood bistros frequented by local families, as well as new eateries, where ambitious young chefs seek to leave their mark on the city’s vibrant dining scene.

The Menu

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Listening to your food, Filipino barbecue and our wine of the month 32:20

5 weeks前32:20

32:20

We’re starting off in South London with Rex De Guzman, the founder of Filipino barbecue spot Turo Turo. Also in the programme: Monocle contributor Lucy Hyslop heads to Burdock & Co in Vancouver to find out how the team are transforming their produce’s bioelectric charge into a dinner soundtrack. Plus: Monocle sub-editor and in-house wine expert, Chloé Lake, picks her wine of the month.…

The Menu

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Food Neighbourhoods #424: Tromsø, Norway 11:43

6 weeks前11:43

11:43

We’re northbound to the arctic city of Tromsø in Norway. Here, Monocle’s Oslo correspondent, Lars Bevanger, takes us on a culinary journey which, despite its snow and far-flung location, offers up a selection of international eateries as well as traditional fare.

The Menu

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Richard Hart and Peter Pihel on pioneering New Nordic cuisine 27:33

6 weeks前27:33

27:33

We sit down with Richard Hart, one of the world’s most celebrated bakers, to find out about the true joy of making the perfect loaf. Also on the programme: Monocle’s Petri Burtsoff sits down with pioneer of New Nordic cuisine, Peeter Pihel, in Tallinn.

The Menu

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Food Neighbourhoods #423: Chifa Town, Madrid 15:15

7 weeks前15:15

15:15

We’re heading to Madrid to wander through one of the Spanish capital’s most delectable open secrets. Hidden in the plain sight of the city centre, the Mostenses Municipal Market has been overlooked by local authorities for years. But this has created a ripe opportunity for diaspora communities from Asia and Latin America to eagerly snap up once-ailing stalls. Mixing entrepreneurial flair with a melting pot of exotic ingredients, the market is now a sizzling array of mini-eateries featuring flavours from Peru, Ecuador and China. Our man in Madrid, Liam Aldous, introduces us to the gastronomic fusion known as “Chifa”, a heady mix that has turned the surrounding area into Europe’s first, albeit unofficial, “Chifa Town”.…

The Menu

1
Legacies in food and drink 30:01

7 weeks前30:01

30:01

We speak to restaurateur Amy Poon about the legacy of her parents’ iconic Chinese eatery, Poon’s Wontoneria, in London. Also on the programme: we head to Finland to investigate how increasing global prices are affecting the nation’s claim to drinking the most cups of coffee per capita. Plus: Chloé Lake speaks to wine expert Sunny Hodge about his new book encouraging us to look at wine from a more scientific angle.…