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The Agile Brand with Greg Kihlström®


1 #657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42
22:42
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We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
Intelligence. Unclassified.
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Manage series 111080
コンテンツは NJOHSP によって提供されます。エピソード、グラフィック、ポッドキャストの説明を含むすべてのポッドキャスト コンテンツは、NJOHSP またはそのポッドキャスト プラットフォーム パートナーによって直接アップロードされ、提供されます。誰かがあなたの著作物をあなたの許可なく使用していると思われる場合は、ここで概説されているプロセスに従うことができますhttps://ja.player.fm/legal。
The purpose of this podcast is to provide unclassified information about current trends in homeland security for the state of New Jersey, as well as educational information and resources for your awareness.
28 つのエピソード
すべての項目を再生済み/未再生としてマークする
Manage series 111080
コンテンツは NJOHSP によって提供されます。エピソード、グラフィック、ポッドキャストの説明を含むすべてのポッドキャスト コンテンツは、NJOHSP またはそのポッドキャスト プラットフォーム パートナーによって直接アップロードされ、提供されます。誰かがあなたの著作物をあなたの許可なく使用していると思われる場合は、ここで概説されているプロセスに従うことができますhttps://ja.player.fm/legal。
The purpose of this podcast is to provide unclassified information about current trends in homeland security for the state of New Jersey, as well as educational information and resources for your awareness.
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Intelligence. Unclassified.

1 Episode 5: Intelligence. Unclassified. - Season 8, Episode 5: Secure the Shore 25:36
25:36
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NJOHSP’s Intelligence. Unclassified. podcast provides unclassified information about current trends in homeland security as well as educational information and resources. In our final episode of "Intelligence. Unclassified.," NJOHSP subject matter experts and the Mayor of Point Pleasant discuss the Secure the Shore initiative. Thank you to all our viewers as our Intelligence. Unclassified. podcast series comes to an end.…
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Intelligence. Unclassified.

1 Episode 4: Intelligence. Unclassified. - Season 8, Episode 4: Internship Program 15:48
15:48
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NJOHSP’s Intelligence. Unclassified. podcast provides unclassified information about current trends in homeland security as well as educational information and resources. In this month’s episode of Intelligence. Unclassified., NJOHSP’s Human Resources Bureau Chief gives insider tips on the agency’s paid internship program.…
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Intelligence. Unclassified.

This episode, published April 5, 2024, features the following stories: The NJCCIC Cautions Users to Be Aware of Subdomain Hijacking Operations The Change Healthcare Ransomware Attack Highlights the Far-Reaching Impacts of Cyber Incidents Malicious Copycat Applications Were Found in the Apple App Store The NJCCIC Warns of Threat Actors Leveraging Artificial Intelligence in Tax Scams…
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Intelligence. Unclassified.

1 Episode 3: Intelligence. Unclassified. Season 8 Episode 3: 2024 Threat Assesment 22:42
22:42
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NJOHSP’s Intelligence. Unclassified. podcast provides unclassified information about current trends in homeland security as well as educational information and resources. This episode features NJOHSP analysts, who provide an overview of the 2024 Threat Assessment .
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Intelligence. Unclassified.

1 Episode 1: Intelligence. Unclassified. Season 8 Episode 1: Bleeding Control Kits 12:17
12:17
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NJOHSP’s Intelligence. Unclassified. podcast provides unclassified information about current trends in homeland security as well as educational information and resources. This episode, published February 7, 2024, features NJOHSP experts, who provide an overview of the agency’s latest initiative, bleeding control kits. The kits are planned for distribution, free of charge, to houses of worship across the state in the coming months.…
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Intelligence. Unclassified.

1 Episode 12: Intelligence. Unclassified. Season 7 Episode 12: Navigating the Holiday Season Safely 18:23
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NJOHSP’s Intelligence. Unclassified. podcast provides unclassified information about current trends in homeland security as well as educational information and resources. This episode, published Dember 6, 2023, features experts from NJOHSP who provide an overview of best practices for safety this holiday season, as well as some insight agency initiatives that are helping ensure safety in New Jersey.…
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Intelligence. Unclassified.

1 Episode 11: Intelligence. Unclassified. Season 7 Episode 11: Critical Infrastructure Security Month 23:17
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NJOHSP’s Intelligence. Unclassified. podcast provides unclassified information about current trends in homeland security as well as educational information and resources. This episode, published November 29, 2023, features experts from NJOHSP, NJSP and local government who provide an overview of critical infrastructure security plans and initiatives in New jersey, as well as insight into a path forward.…
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Intelligence. Unclassified.

1 Episode 10: Intelligence. Unclassified. Season 7 Episode 10: Cybersecurity Awareness Month 19:28
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NJOHSP’s Intelligence. Unclassified. podcast provides unclassified information about current trends in homeland security as well as educational information and resources. This episode, published October 31, 2023, features experts from NJCCIC who provide an overview of cybersecurity threats and best practices, as well as an overview of the Cyberstart America competition.…
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Intelligence. Unclassified.

1 Episode 9: Intelligence. Unclassified. Season 7 Episode 9: National 'See Something, Say Something' Month 18:47
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NJOHSP’s Intelligence. Unclassified. podcast provides unclassified information about current trends in homeland security as well as educational information and resources. This episode, published September 30, 2023, features experts from NJOHSP who provide an overview of the 15 signs of suspicious activity, as well as discussing the importance of reporting suspicious activity when you see it.…
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Intelligence. Unclassified.

1 Episode 8: Intelligence. Unclassified. Season 7 Episode 8: New School Safety Measure: NJ's School Mapping Initiative 25:51
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NJOHSP’s Intelligence. Unclassified. podcast provides unclassified information about current trends in homeland security as well as educational information and resources. This episode, published September 10, 2023, features experts from NJOHSP, NJSP and NJDOE, who provide an overview of New Jersey’s new school mapping initiative, as well as discussing the importance of interagency collaboration for school safety.…
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Intelligence. Unclassified.

1 Episode 7: Intelligence. Unclassified. Season 7 Episode 7: EAP: State’s Latest Measure to Safeguard Worshipers 18:14
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NJOHSP’s Intelligence. Unclassified. podcast provides unclassified information about current trends in homeland security as well as educational information and resources. This episode, published August 1, 2023, features NJOHSP experts, who provide an overview of New Jersey’s new Emergency Action Plan mandate for houses of worship, as well as the template NJOHSP has made available.…
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Intelligence. Unclassified.

1 Episode 6: Intelligence. Unclassified. Season 7 Episode 6: Recognizing the Signs of Radicalization 36:42
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NJOHSP’s Intelligence. Unclassified. podcast provides unclassified information about current trends in homeland security as well as educational information and resources. This episode, published June 30, 2023, features NJOHSP analysts, who provide an overview of mobilization and radicalization indicators as it relates to extremism.…
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Intelligence. Unclassified.

1 Episode 5: Intelligence. Unclassified. Season 7 Episode 5: Secure the Shore 2023 13:26
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NJOHSP’s Intelligence. Unclassified. podcast provides unclassified information about current trends in homeland security as well as educational information and resources. This episode, published June 6, 2023, features NJOHSP operations experts, who provide an overview of current NJOHSP efforts to secure the Jersey shore for Summer 2023.…
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Intelligence. Unclassified.

1 Episode 4: Intelligence. Unclassified. Season 7 Episode 4: New Drone Dashboard to Promote Safer Skies in New Jersey 7:13
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NJOHSP’s Intelligence. Unclassified. podcast provides unclassified information about current trends in homeland security as well as educational information and resources. This episode, published May 17, 2023, features NJOHSP and NJSP experts, who provide an overview of the new NJOHSP Drone Dashboard.…
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Intelligence. Unclassified.

1 Episode 3: Intelligence. Unclassified. Season 7 Episode 3: 2023 Threat Assessment. 16:36
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NJOHSP’s Intelligence. Unclassified. podcast provides unclassified information about current trends in homeland security as well as educational information and resources. This episode, published April 10, 2023, features NJOHSP Analysts, who provide an overview of the 2023 Threat Assessment .
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