Nursing homes rarely garner positive attention, but COVID-19 brought the sector into the public eye like never before — bringing more negative headlines but also an unprecedented opportunity for change. Our podcast, “Elevate Eldercare,” was created in an effort to bring together thought leaders, activists, and advocates in the field of aging services to foster thoughtful discourse and diverse perspectives aimed at elevating eldercare. Join Susan Ryan, Penny Cook, Alex Spanko, and other GHP t ...
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Join us in Doing it Best with Eldercare Success where we explore ways to relieve the stress, exhaustion and overwhelm that we all face in caring for an aging parent, frail spouse, or partner. Fear, frustration, emotional and financial strain do not have to be your MO! In this show, we dive into unraveling the tricks, traps, and gotchas that create more questions than answers while caring for those we love. Join Nancy May, and her guests as she helps relieve the pressures and delivers solid w ...
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Torchlight’s Eldercare Illuminated empowers family caregivers as they overcome obstacles and navigate the complexities of caring for an ill or aging loved one. Tune in for conversations with top eldercare experts, practitioners, or experienced caregivers who can provide practical advice and hands-on tips designed to help you simplify your life while meeting your loved one’s needs. Want full access to Torchlight’s online caregiving platform, including personalized action plans, eGuides, and t ...
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Awakening: Eldercare - Interviews with Compelling People by Connie Shaw

"Awakening" boldly investigates the steps that heroic people everywhere are taking to meet the effects of the current economic and social crisis in daily life. These dynamic role models are feeding the homeless, retrieving parents from nursing homes, growing their own food, creating community, radically forgiving, and discovering the miraculous. The Western American author Louis Lamour has said that "There will come a time when you think that everything is ending. But that will be the beginn ...
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This is part one of a two-part episode featuring my guest, Holli Kenely, a licensed therapist, author, and well-known expert on the subject of betrayal. While few caregivers want to discuss this topic, many of us suffer invisible wounds from past experiences. Holli and I dive into how betrayal costs us more than trust. It can contribute to our loss…
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Elevate Eldercare


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From Aging in Place to Aging in the Right Place
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In the wake of the COVID-19 pandemic, the concept of aging in place – already the overwhelming preference for most people – received more media and political attention than ever before. But Ryan Frederick believes that the phrase, while well-meaning, is too passive and restrictive, implying that aging is something that happens to people with no age…
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This episode even caught me by surprise. In this segment, I dive into research about how the daily pressures of caregiving can take a serious toll on our own memory, and a few ways to manage stress better. While extreme stress hasn’t been found to cause Alzheimer's, it has been associated with accelerated brain aging and can even lead to temporary …
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Elevate Eldercare


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Prioritizing Emotional Safety in Long-Term Care
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The traditional nursing home took its design and operational cues from hospitals – a setting defined by its focus on physical health over all other considerations. Since the late 1970s, Planetree International has worked to infuse humanity back into hospitals and, increasingly, health care settings of all kinds. In the beginning, that meant fightin…
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How do you cope with an aging mom? So many assume this is the eldest daughter’s job. However, when the one who steps in and steps up had to be a son, things might be different. What do you need to overcome, as a son, to help your mom bathe, or dress, or even use the toilet when you’re her son? The same kinds of challenges can hold true with daughte…
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Elevate Eldercare


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Moving Forward with Real LTC Workforce Solutions
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Last year, the groundbreaking NASEM report on nursing home quality laid out a host of recommendations for improving the broken long-term care system in the U.S. While none of those suggestions is necessarily more important than the others, the topic of improving the LTC workforce is probably the one garnering the most attention from providers and p…
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Concerned about recent bank financial failures? Your aging parent may be too, but they might not tell you. When you’re on a fixed or reduced income, every penny counts. In this episode, my guest, Philip Van Doorn from Market Watch explains, simply, how to calm your parents’ fears and help them protect their assets. We also talk about finding additi…
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Elevate Eldercare


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The Case for Compassion in Eldercare and Beyond
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Eldercare – and U.S. health care writ large – too often is a cold, impersonal experience for the people both giving and receiving care, as ever-increasing demands for efficiency and profit turn an intimate experience into boxes to check and line items on balance sheets. Dr. Stephen Trzeciak, chief of medicine at Cooper University Health Care and co…
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If you’re working full time but also caring for an aging parent, the stress and feeling of isolation can be significant. Adding to that stress can be a fear (real or imagined) of potential retribution from your boss or peers if they find out. Even if you’re not working full-time, or part-time, you can find yourself isolated from the rest of the wor…
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When the Australia-based ACH Group agreed to become the first provider outside of the United States to fully implement the Green House model, CEO Frank Weits was taking the next step in his organization’s 70-year tradition of person-directed care – and building on his own experiences in eldercare, which began as a teenager growing up in the Netherl…
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Eldercare Success


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Are you more prepared as a second time caregiver?
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Being a caregiver has its joys and tough times, too. Sometimes we step into the role thinking that we are knowing what our job will be. But it’s hard to foresee how being a caregiver will interrupt our families, jobs, finances, relationships, and lives. If you are or have been a caregiver, are you ready to do this once again? Do you feel more prepa…
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Elevate Eldercare


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Powering Workforce Recruitment, Retention with Data
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More than 30 years ago, current Center for Innovation board chair Michele Holleran launched her eponymous data analytics firm with a focus that was considered revolutionary at the time: measuring the resident and staff satisfaction at senior living communities. Holleran’s mission is now far more mainstream, and she joins “Elevate Eldercare” to disc…
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What happens when you get a call from your dad who says: “don’t worry, Mom’s just been taken to the ER,” then hangs upon you? You’re 1200 miles away and on your way to work! The first you think: OMG what happened? The second thing: What else can go wrong? Yes, mistakes happen do happen in the ER. In this episode, I share the top seven things that c…
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For the first time ever, The Green House Project and Pioneer Network are hosting a single conference under the Center for Innovation banner, and we want the entire eldercare community to be there! In this week’s episode, hear CFI’s Penny Cook, Marla DeVries, and Joan Devine talk about the engaging speakers coming to Pittsburgh from July 23-26, incl…
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What happens when your father, who appeared to be just fine, surprises you by telling you he has Alzheimer’s Disease? Watching anyone’s steady cognitive decline is always difficult. However, my next guest, Peter Maeck took, along with his other siblings, a different and rather poetic approach to their dad’s caregiving. His father even joined in on …
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Elevate Eldercare


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Abilities, Not Deficits: The Montessori Approach to Dementia Care
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The Montessori approach to education empowers children to learn by doing activities that emphasize their innate abilities, not by rote or one-size-fits-all lessons. Inspired by his family’s own experiences with the Montessori method, Cameron Camp decided to apply those principles to dementia care, a field where far too often people are boiled down …
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What’s Senior Dumping and can it happen to your parents without you even suspecting? In this episode, I share a conversation that I had with a GoDaddy customer service person who had this issue with his dad. While running for several days from work to home to bring his dad to the hospital, and then to rehab, he was hoping to get some relief by retu…
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Elevate Eldercare


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Opening a Box of Memories: Exploring Dementia on Stage
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During the pandemic, the father-daughter team of Duncan and Erin McKellar teamed up – over Zoom, of course – to create a passion project based on their unique life experiences and skills. As both a psychiatrist specializing in the treatment of older people and the son of a woman, Lizzy, who was diagnosed with early onset dementia at age 60, Duncan …
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Your parent or loved one has always been there for you but has now passed. Is there a way to still contact them? Knowing what to do might help you manage through some tough days a bit easier. How do you attain guidance from your loved ones? What might you be doing, unintentionally, to discourage them from reaching out to you? You may learn some sur…
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Elevate Eldercare


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BONUS: Introducing the Mission Possible Podcast
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This week, please enjoy the first episode of our new podcast series, “Mission Possible,” produced in conjunction with the National Consumer Voice for Quality Long-Term Care and AMDA – The Society for Post-Acute and Long-Term Care Medicine. Each week, you’ll hear in-depth interviews and conversations about the ways that leaders can turn decades of r…
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In this episode you might be surprised to learn how often chemical restraints are used on our folks to keep them calm, sleepy, and complacent, and easier to care for in hospitals, rehab facilities, nursing homes, and even in our own homes by some lesser concerned home health aides. Sometimes it’s tough to figure out if this is happening to your par…
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Elevate Eldercare


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Founders’ Perspectives: Pioneer Network’s Rose Marie Fagan
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When Rose Marie Fagan first applied for a job as a nursing home ombudsman, she had no prior experience with long-term care or health care in general – but her status as an outsider almost immediately proved to be a much bigger asset than a liability. With her fresh eyes, Fagan was able to clearly see the injustices of the era, including physical re…
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Can you get support, guidance, and love from a parent, spouse, or even a family member who died before you were born? Turns out, that might be true if you know about how spiritual guides or mediums work. This is part one of a two-segment show where my guest, Sloan Tate, an accredited Medium, and I dive into how you can tap into those you have loved…
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Lori Smetanka of the National Consumer Voice for Quality Long-Term Care returns to “Elevate Eldercare” for an update on the key nursing home reform policies that she and other consumer advocates are watching most closely – including minimum staffing levels, ownership and investor transparency, and finally incorporating real person-centered care pri…
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Elevate Eldercare


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Founders’ Perspectives: Pioneer Network’s Barry Barkan
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Barry Barkan played a crucial role in the formation of Pioneer Network in 1997, but his experience in eldercare goes back 20 years before that, to a fateful morning of reflection in Live Oak Park in Berkeley, Calif. Barry joins “Elevate Eldercare” and longtime colleague Penny Cook to discuss his five decades of advocacy for elders, starting with th…
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In this episode, we'll be discussing how to get rid of those crappy, crummy, pissy moods that can come with caring for an elderly parent. It's normal to feel overwhelmed, stressed, and frustrated when caring for someone you love who needs your help all the time. However, sometimes the worst feelings can get the best of us. It happens to me too.! In…
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In this episode, my guest, James Hagerty, the Wall Street Journal Obituary writer, and I discuss how to capture the most interesting parts of our parents and loved ones’ life stories. Too often, those final days come about, and we lose, forever, stories about what our parents did in their lifetimes. How does one start, though? What are the best que…
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Elevate Eldercare


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Bringing Nature to Elders, One Garden at a Time
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Even as a self-described “mediocre gardener,” Orla Concannon has brought the joys of nature to thousands of elders across the country – all by bringing the garden to them. Eldergrow, Concannon’s company, started out as a graduate school project but has since grown into a successful firm with national reach, empowering elders in a variety of setting…
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In this episode, I share how even a whiny five-year-old can help us become better advocates and caregivers for those we love. It starts with one key question that adults often forget to ask, themselves. That simple question, asked over and over again, can be annoying to respond to. But, with patience and some extra thought, you may be able to satis…
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As the president of the Point Roberts Circle of Care board, Galen Wood has a unique task in a unique place – providing services and supports for elders in one of the most secluded spots in the United States. The town of Point Roberts, Wash. is what geographers call a pene-exclave. Located at the end of a peninsula, Point Roberts is surrounded by wa…
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Elevate Eldercare


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Raised in Eldercare: The Story of a 16-Year-Old CNA
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High school junior Eli Grundy has been immersed in eldercare for as long as he can remember, thanks to his parents: One of his moms is the administrator of the Spearly Center, a unique skilled nursing community in Denver, and the other works for the Alzheimer’s Association. At age 12, Eli followed in his moms’ footsteps and started as an activities…
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Eldercare Success


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Tough Choices, Right Decisions, Every Day Counts!
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What happens when the quality of care provided by your mom’s care facility was great, but then declined to a point where you’re worried that she’s suffering? Do you just suck it up and hope the quality of aides and services will get better? Or do you call medical transport, wrap her up in a blanket, and move her to a place that will make every minu…
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Personal treasures or talismans have been used for a long time by caregivers, and those grieving, to reduce pain and stress. In this episode, I share a bit of history and some ways that you can use personal items to help you recover from loss and make better care decisions. My own experience with such simple items as my mom and dad’s handwritten no…
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“Elevate Eldercare” often welcomes academic researchers from across the aging field, but Anne Basting is the first English professor to sit down behind our mics. Basting is a firm believer in the power of art and creativity as a medium of communication and connection for people living with dementia. From putting on a production of the ancient story…
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Eldercare Success


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Researching Hospitals to Get Better Care (Part #2)
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This episode is Part Two of my discussion with attorney Dan Frith. The quality of care our aging parents receive can vary by which hospital they use. The one closest to home might not be the safest, or even appropriate for them, or you. Not all hospitals are the same, nor equal, nor even similar in the types of services they offer or specialize in.…
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Elevate Eldercare


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Reports to Results: Solutions for Real Change
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The new year year kicked off with another report analyzing the failures of the nursing home system during COVID-19, this time from the HHS Office of the Inspector General. But while understanding the mistakes of the past is important, the time for retrospective reports has long since passed – and policymakers have the tools to effect real change to…
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How do you prepare your home, or a parent’s home, so it’s safe for them to return to after a hospitalization or long-term rehab stay? They might have recovered, but the last thing you want is for another issue or accident to happen. In this episode, we provide a list of suggestions to help you, the family or professional caregiver, better ensure co…
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Elevate Eldercare


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Leadership at Play: Inside the Evolution of a Green House Community
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Every Green House community is different, from the people who call it home to the surrounding neighborhood and landscape. At Londonderry Village in Palmyra, Pa., outside of Hershey, the Green House homes come with the wafting smell of chocolate, an intergenerational play park, and people-powered vehicles known as trishaws. We sit down with Londonde…
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In this episode, we discuss how to learn if your doctor is the right one for your parents, or you. Sometimes we base our trust on a doctor’s “likeability,” or bedside manner. But someone who seems good doesn’t mean they are good or even competent. When it comes to your health, skills, competency ( a low "accidental" death rate), and experience usua…
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Elevate Eldercare


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Taking Action with the Moving Forward Coalition
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The Moving Forward Coalition launched with a clear but ambitious goal: Operationalize the host of recommendations from the National Academies of Sciences, Engineering, and Medicine’s (NASEM) 2022 report on the state of nursing home care. This week, we welcome Moving Forward leaders Alice Bonner and Isaac Longobardi to talk about the group’s mission…
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In this episode, I share some research done on the most challenging days of the week for those who care for an aging parent or spouse. From this, I learned that there really is an official calendar day called Blue Monday. Also, there are specific days when it seems, the effort of caregiving is that much more stressful. It’s good to know this and be…
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The past year brought significant momentum for real eldercare reform, and the year ahead promises even more progress toward our goal of overhauling the long-term care system in the U.S. and abroad. We’ve gathered a group of CFI leaders – CEO Susan Ryan, chief culture officer Penny Cook, strategic advisor Ann Montgomery, and communications director …
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What happens when you’re both a caregiver and, at the same, disabled yourself? In this episode my guest Daniel Hodges, JD, who is blind, was a caregiver for his parents and children while needing special care himself from the medical community. We discuss how he was able to succeed at this, by being a non-stop advocate for himself and those around …
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Elevate Eldercare


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Rethinking Geriatrics for a Person-Centered Future
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Dr. Michael Wasserman’s unique combination of professional experience makes him one of the most incisive voices in the long-term care reform space: As both a trained geriatrician and the former leader of California’s largest nursing home chain, Wasserman can speak to both the medical and financial problems baked into the eldercare system. He joins …
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Caring for those we love is tough enough. When toxic people enter our lives wanting more of our time, attention, energy, and even money, offering nothing in return, they make caregiving even more difficult. In this episode, I share some tips on identifying, assessing, and more easily separating yourself from those I refer to as time vampires, blood…
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Elevate Eldercare


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Looking Back – and Forward – After a Year of Change
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It’s been a momentous year for The Green House Project and Pioneer Network, as the two organizations formally united under the new Center for Innovation banner. Three CFI leaders – CEO Susan Ryan, chief culture officer Penny Cook, and chief learning officer Marla DeVries – look back on a year that saw the culture change movement gain even more powe…
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In this episode, I share tips on how caregivers can overcome those holiday blues when you’re alone and away from those you love. The show mentions how to make your days brighter when you start feeling a little dark. Below are several links to those tips and solutions discussed in this episode. They’re fun and easy to do yourself or with your parent…
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Part of the enduring stigma surrounding dementia is the collective misconception that a diagnosis means the end of someone’s life – or at least the end of a person’s ability to contribute to society. Bobby Redman turns that notion on its head, living on her own and serving as an advocate for the entire community years after her diagnosis with front…
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This show is in memory of James Degenheardt who was a gift that showed up on my dad's doorstep one New Year's Day. Finding that special, thoughtful gift for an aging parent, or loved one can be tough. Even more so when you are short on time, or just can’t bear the thought of going shopping. In this episode, I share how I faced this same dilemma as …
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Elevate Eldercare


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Fighting for Rick: A Dementia Caregiver’s Story
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In Lynne Sewell’s telling, her husband Rick seems almost larger than life, trotting the globe with his family as his job in technology took him from their home in Australia to Europe, Asia, and North America – winning friends and professional admiration at every stop along the way. But when Rick was diagnosed with frontotemporal dementia and aphasi…
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