最高の Uncle Marvs ポッドキャスト (2024)

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754 Frank DeLuca: From BBS to MSP Success 58:21

6d ago58:21

58:21

In this episode of the IT Business Podcast, host Uncle Marv welcomes Frank DeLuca from The CTO Agency to discuss the challenges and opportunities in running an IT service business. Frank shares his journey from running a BBS at 13 to founding his own MSP, highlighting the importance of adapting to client needs and staying current with technology tr…

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753 DNSFilter: Threat Detection 7 Days Faster 29:41

8d ago29:41

29:41

Uncle Marv sits down with Richie Wade, Manager of Sales Engineering at DNSFilter, to explore the cutting-edge world of DNS security. Richie shares insights on how DNSFilter is leveraging AI to detect threats up to 7 days faster than traditional methods, catching 70% of threats with their in-house solution. The conversation dives into DNSFilter's re…

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752 Get Hard with Senteon's Zach Kromkowski 57:21

13d ago57:21

57:21

Uncle Marv welcomes Zach Kromkowski, co-founder and CEO of Senteon, and winner of the 2024 IT Nation Pitch It competition. Zach kicks things off by sharing his recent transition to van life, discussing the challenges and goals behind this lifestyle change, including plans to visit MSP partners across the country. The conversation shifts to the stat…

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751 Core Principles of Zero Trust 22:27

20d ago22:27

22:27

Listeners will be engaged by Marv's storytelling as he recounts a recent incident involving a $300,000 ransomware attack faced by a client due to poor security practices. He discusses how the lack of proper protections led to devastating consequences and stresses the significance of adopting a zero-trust framework. Marv outlines three core principl…

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750 SuperOps vs Syncro: An Insider's Take 31:30

26d ago31:30

31:30

Uncle Marv sits down with Paco Lebron, an MSP from the Chicago area and the mastermind behind MSP Unplugged. Paco shares his experience switching from Syncro to SuperOps about a year ago, shedding light on the reasons behind the move and the improvements he's seen. Paco discusses the early days of SuperOps, addressing some of the marketing controve…

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749 Join Uncle Marv at the Florida Man Games! 43:03

27d ago43:03

43:03

Uncle Marv delivers a mix of personal updates, industry news, and a surprising announcement. He kicks off by discussing his recent collaboration with Mike Smith on a client project in Fort Lauderdale, highlighting the benefits of his office space for out-of-town IT professionals. Marv then dives into cybersecurity awareness, sharing details about a…

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748 Rob Rae, A cappella and Auvik 35:27

1M ago35:27

35:27

In this action-packed episode, Uncle Marv sits down with Rob Rae, the self-proclaimed "godfather of the channel" from Pax8, to discuss the recent ConnectWise partnership announcement and the new Voyager partner program. Rob dishes on the reasoning behind credit card surcharges and how Pax8 is investing in better tools and experiences for MSPs. The …

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747 Compliance Made Easy & AI in Action 36:02

1M ago36:02

36:02

In this action-packed episode of the IT Business Podcast, Uncle Marv serves up two interviews straight from the bustling floor of IT Nation Connect in Orlando. First up, Vinh Pham from Secureframe breaks down how their compliance automation platform is revolutionizing the way MSPs handle frameworks like CMMC, NIST, and CIS. Vinh explains how Secure…

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746 Building Community with Henry Timm 58:58

1M ago58:58

58:58

Uncle Marv’s IT Business Podcast welcomes Henry Timm, the dynamic CEO of Phantom Technology Solutions, who shares his insights on navigating the ever-evolving landscape of managed IT services. This episode dives into the balance between running a successful MSP and actively participating in industry events, highlighting the importance of community …

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745 Redefining vCIO and the AI Service Desk 28:39

1M ago28:39

28:39

In this episode, Uncle Marv sits down with Kip Fanta from GetInSync and Mark Alayev from Thread to discuss the latest developments in MSP services and AI technology. Kip Fanta, newly joined with GetInSync, talks about the company's focus on VCIO services and helping MSPs communicate better with their clients. He emphasizes the importance of underst…

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744 Fanny Packs, M&A and Cork 38:58

1M ago38:58

38:58

Uncle Marv kicks off the episode with Adam Kerrigan, discussing his journey from MSP owner to M&A specialist and competitive powerlifter. Adam shares his near-drowning experience that led to a health transformation and eventual world championship in powerlifting. The conversation shifts to the MSP industry, with Adam providing valuable insights on …

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743 AI Revolution in IT: Jay McBain and Bobby Jacobs Explain 33:10

1M ago33:10

33:10

Uncle Marv kicks off the episode with Jay McBain, a leading industry analyst from Canalys. Jay shares fascinating statistics about the managed services industry, revealing it's a $608 billion global business, twice the size of the SaaS industry. He explains how private equity is reshaping the landscape, driven by tech's rapid growth and attractive …

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742 IT Nation Connect: Live with Amy Roman and Cole Knuth 50:01

1M ago50:01

50:01

Uncle Marv kicks off the episode live from IT Nation Connect in Orlando, sponsored by Thread and powered by Rhythms. He first interviews Amy Roman, founder of AmplifyGTM, a go-to-market consultancy focused on MSPs and tech companies. Amy shares her journey from consumer goods to tech, explaining how she helps companies build sustainable revenue eco…

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741 MSP Growth, Profits, and Wellness 33:11

1M ago33:11

33:11

Uncle Marv kicks off the episode with Peter Kujawa from ConnectWise, discussing the latest trends in the MSP industry. Peter shares fascinating data on revenue growth, wage inflation, and profitability. He notes that while organic growth has slowed to about 10%, profitability is improving as wage inflation eases. The conversation shifts to the valu…

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740 ScalePad's Vision to Transform MSPs 28:44

1M ago28:44

28:44

Uncle Marv kicks off the episode with Aaron Kennedy, discussing his journey from MSP owner to ScalePad executive. Aaron shares his experiences selling an MSP in 2016, highlighting the importance of contracts and EBITDA in valuations. He then details his transition to Cognition 360, which was later acquired by ScalePad. The conversation shifts to th…

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739 Uncle Marv's Conference Roundup 14:02

1M ago14:02

14:02

Uncle Marv kicks off the episode with a heartfelt tribute to veterans, acknowledging their sacrifices and encouraging listeners to support veteran organizations. He then dives into his recent experiences at three major IT conferences: ASCII EDGE in Clearwater, DattoCon in Miami, and IT Nation Connect in Orlando. The podcast host shares exciting new…

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738 DattoCon 2024: Uncle Marv's Vendor Hall Tour 31:28

1M ago31:28

31:28

In this episode, Uncle Marv roams the vendor hall at DattoCon 2024, bringing us candid conversations with key players in the MSP industry. He kicks things off with Dean Trempalas from Empath, discussing the surprising turnout and the impact of Kaseya 365 on the MSP landscape. Next, Matt Solomon from Channel Program shares insights on the event's tr…

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737 Kaseya 365: The Future of MSPs with Ranjan Singh 22:01

1M ago22:01

22:01

Uncle Marv kicks off the episode by setting the scene at DattoCon, where the energy is high after two days of groundbreaking announcements. He introduces Ranjan Singh, who dives right into the buzz surrounding Kaseya's latest offerings. Ranjan explains the challenge of keeping product launches under wraps until the big reveal, emphasizing the impor…

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736 Kelvin Daniels Shares An MSP's Success Story 18:17

1M ago18:17

18:17

Uncle Marv kicks off the episode by introducing Kelvin Daniels, a seasoned IT professional with over 20 years of experience in the industry. Kelvin shares his journey as a long-term Datto partner, selling their products for over 15 years and being credited with pioneering innovative sales approaches in the Midwest. The conversation then shifts to X…

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735 Nadir Merchant: Unveiling Kaseya 365 User 17:51

1M ago17:51

17:51

Uncle Marv kicks off the episode from the Fontainebleau resort in Miami, where he's attending DattoCon 2024. Nadir Merchant introduces Kaseya 365 User, a new product offering that focuses on protecting and backing up users, complementing the previously launched Kaseya 365 Endpoint. The Kaseya 365 User bundle includes email protection, anti-phishing…

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734 Effective Marketing Strategies for MSPs 59:28

2M ago59:28

59:28

Uncle Marv kicks off the show by recapping his recent visit to DattoCon in Miami, where Kaseya made significant announcements about new user licenses and product offerings. He then welcomes Jennifer Bleam, author of "Simplified Cybersecurity Sales for MSPs," to discuss marketing and sales strategies. Jennifer emphasizes the importance of a holistic…

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733 Back to the Future of IT 26:16

2M ago26:16

26:16

Uncle Marv kicks off the podcast with Robert Thompson, an ASCII member and Spark peer group leader from Canada. Thompson shares his journey from break-fix to managed services, highlighting the importance of client communication and technology business reviews. He emphasizes the value of the ASCII community in knowledge sharing and business growth. …

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732 ASCII Meets Apple (and a DeLorean) 40:53

2M ago40:53

40:53

Uncle Marv kicks off the episode with Joe Balsarotti, a long-time ASCII member and owner of Software to Go, a computer store with over 40 years of history. Joe shares his journey from retail software sales to becoming a full-service IT provider serving customers in 42 states. He emphasizes the importance of empowering staff, sharing how he gives hi…

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731 Tony Hawk's Skateboard & Spark 27:44

2M ago27:44

27:44

Sean Lardo Interview: IT Nation event coming up in two weeks (November 6-8) at Rosen Shingle Creek in Orlando, Florida PitchIT competition highlights: record number of applicants (over 150) from global regions Final three PitchIT competitors: PC PowerSafe, Senteon Cybersecurity, and Seedpod Cyber IT Nation features: Tony Hawk as keynote speaker, St…

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730 ASCII Live Powered by RYTHMz 36:38

2M ago36:38

36:38

Uncle Marv kicks off the episode with Steve Copeland from RYTHMz, discussing their innovative "internet in a box" solution. Steve explains how their 5G technology is revolutionizing business continuity and disaster recovery. He shares examples of how RYTHMz has helped partners increase profits and maintain connectivity during critical events. The c…

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729 Eric Torres on the Importance of Community 35:11

2M ago35:11

35:11

Uncle Marv kicks off the show by introducing Eric Torres, who recently joined Pax8 in a new role focused on channel and community engagement. The conversation covers Eric's transition to Pax8 and his first experiences with the company, including attending the Pax8 Beyond event in Berlin. Eric shares insights on Pax8's approach to community engageme…

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728: 5 Marketing Commandments Every MSP Needs to Know 53:15

2M ago53:15

53:15

Uncle Marv and Jennifer Bleam dive deep into the world of MSP marketing and sales, offering a fresh perspective on how to revolutionize your approach. They discuss: The Marketing Pendulum: Jennifer explains the concept of the "marketing pendulum" and why MSPs should avoid swinging to extremes in their marketing efforts. Overcoming the "Marketing Do…

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727 Why Every MSP Needs to Focus on Nurturing Leads 48:39

2M ago48:39

48:39

Uncle Marv welcomes Jennifer Bleam, founder of MSP Sales Revolution, to discuss sales and marketing strategies for MSPs. Jennifer shares her journey from focusing solely on sales coaching to incorporating marketing due to client needs. She emphasizes the importance of knowing key metrics like average customer lifetime value and monthly recurring re…

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726 Business Reinvention Summit Preview 9:47

2M ago9:47

9:47

Uncle Marv kicks off the episode by introducing Dr. Carrie Johansson, a key speaker at the upcoming Business Reinvention Summit. The summit, organized by Therese Skelly, is scheduled for October 21-26 and features ten accomplished women sharing their experiences and strategies for business reinvention. Dr. Johansson, with over 20 years of experienc…

1
725 Compliance Scorecard Team Interview 1:01:33

2M ago1:01:33

1:01:33

Uncle Marv kicks off the show with updates on recent hurricanes affecting Florida and the Carolinas. He then introduces Tim Golden, Desiree Thomas, and Austen Gray from Compliance Scorecard. The team discusses the recent rebranding of Compliance Scorecard and their new investment from Bellini Capital. They emphasize the growing importance of compli…

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724 Secure Help Desk Operations with Nametag 42:37

2M ago42:37

42:37

Introduction to Aaron Painter and Nametag: Uncle Marv introduces Aaron Painter, highlighting his role as CEO of Nametag, a platform dedicated to enhancing identity verification processes to prevent impersonation and fraud. The North Korean Hacker Incident: The conversation kicks off with a discussion about the notorious case of a North Korean hacke…

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723 Insights from Cynomi's Tim Coach 58:56

2M ago58:56

58:56

Uncle Marv kicks off the show by introducing Tim Coach and his new position at Cynomi. Tim explains the company's name, inspired by the manta ray from Finding Nemo, symbolizing protection and guidance in cybersecurity. The conversation dives into Cynomi's VCISO platform, which simplifies security assessments and compliance roadmaps for MSPs. Tim hi…

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722 Preparing Your Business for Hurricane Milton 35:33

2M ago35:33

35:33

Uncle Marv kicks off with the latest on Hurricane Milton, now a Category 4 storm with 155 mph winds, expected to make landfall near Sarasota around 10-12 PM. He emphasizes the storm's massive size, affecting areas from the Panhandle to the Keys. Using the Windy.com app, Marv illustrates the storm's path and potential impacts. He shares emergency nu…

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721 Hurricane Milton: Live Report with Rayanne Buchianico 25:26

2M ago25:26

25:26

Uncle Marv kicks off the episode with a comprehensive update on Hurricane Milton's status as of Tuesday afternoon. The storm has been downgraded to a Category 4 hurricane with sustained winds of 155 mph, moving east at 12 mph towards the Gulf Coast. Projected to make landfall near Tampa Bay around 1-2 AM Thursday morning, Milton is expected to hit …

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720 Hurricane Milton & TEKnowledge Tech Community 29:41

2M ago29:41

29:41

Uncle Marv kicks off the episode with a detailed breakdown of Hurricane Milton's projected path and potential impact on Florida. Using the Windy app, he explains the storm's trajectory, intensity, and the areas most likely to be affected. Marv emphasizes the importance of preparedness and shares personal anecdotes about his family's situation durin…

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719 Crafting Your MSP Brand Story with Decoded Strategies 50:06

2M ago50:06

50:06

Uncle Marv welcomes Annie Mosbacher and Kristin Spiotto, co-founders of Decoded Strategies, to discuss their unique approach to marketing for MSPs. The conversation kicks off with a lighthearted chat about recent movies, setting the stage for a deeper dive into storytelling in marketing. Annie and Kristin explain how their company differs from trad…

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718 What We Learned: TechCon and Helene 49:18

3M ago49:18

49:18

Uncle Marv kicks off the show by addressing the devastating impact of Hurricane Helene, particularly in the Western Carolina and Eastern Tennessee areas. The storm caused significant damage, with at least 162 deaths reported and 1.3 million customers still without power across several states. The conversation then shifts to disaster recovery planni…

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717 The Power of Saying No 11:50

3M ago11:50

11:50

Uncle Marv kicks off the episode by apologizing for not addressing Hurricane Helene earlier in the week. He provides an update on the hurricane's impact, mentioning its landfall as a Category 4 storm near Perry, with winds reaching 140 mph and affecting millions of residents. He then shares his go-to hurricane tracking apps: Hurricane Tracker (paid…

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716 QuestingHound's Tech Stack: Why TruGrid Stands Out 47:41

3M ago47:41

47:41

Uncle Marv kicks off the show with exciting news about Eric Torres joining Pax8 as the vice president of channel and community engagement. He then introduces his guest, John Boden from Questing Hound Technology Partners, a Florida-based MSP. John shares the unique story behind his company's name, which originates from a John Masefield poem and his …

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715 Conferences: Big vs. Small 49:54

3M ago49:54

49:54

Uncle Marv kicks off the show by thanking the organizers of TechCon Unplugged, praising the strong sense of community at the event. He announces ESET as the winner of the best conference swag, highlighting their useful battery chargers and other items. Marv then dives into a personal story about his ongoing struggles with AmeriGas, a propane delive…

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714 From Video Games to MSP Success: Brian Weiss 57:32

3M ago57:32

57:32

Uncle Marv begins by acknowledging the significance of September 11th and its impact on the nation. He then introduces Brian Weiss, diving into Brian's background in the IT industry. Brian recounts his early career, starting with his passion for video games and LAN parties, which led to his first job at a computer store called Computer Stuff. He de…

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713 Cork's Leadership Shake-Up: Dan Candee and Carlson Choi 47:33

3M ago47:33

47:33

Uncle Marv explores Cork's evolution with Dan Candee, the new CEO, and Carlson Choi, co-founder and Chief Product Technology Officer. They discuss Cork's meteoric rise in the MSP space, attributing it to their ability to listen to and implement partner feedback. The conversation covers Cork's unique approach to cybersecurity, including their agentl…

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712 Onboarding & Offboarding Professionally 53:40

3M ago53:40

53:40

Uncle Marv delves into the complexities of transitioning clients between MSPs, emphasizing the need for professionalism and clear communication. He recounts a recent experience where he was offboarding a client to a larger MSP, highlighting the challenges and misunderstandings that arose during the process. Marv stresses the importance of respectin…

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711 Cybersecurity Lawsuits on the Rise: What MSPs Need to Know 29:40

3M ago29:40

29:40

Uncle Marv kicks off the episode by discussing a recent Canalys report highlighting the growth in cybersecurity services and the increasing trend of customers suing their cybersecurity providers. Brad Gross, a seasoned attorney specializing in IT law, offers his expert insights on this developing legal landscape. The discussion covers several notab…

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710 Leadership Insights: Marnie Stockman 1:00:09

4M ago1:00:09

1:00:09

Marnie Stockman shares her recent experiences, including a leadership training program for military personnel from partner countries. The discussion then moves to recap their previous interview, focusing on core values, leadership philosophy, and customer success. Marnie emphasizes the importance of personal leadership and how it applies to everyon…

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709 Your Helpdesk Copilot - Giant Rocketship 20:51

4M ago20:51

20:51

Dustin Puryear, a former MSP owner, explains how Giant Rocketship was born out of the need to solve SLA problems and reduce "dead time" on tickets. Unlike traditional ticket management systems that rely on dashboards and human intervention, Giant Rocketship uses AI to automatically assign, schedule, and manage tickets, allowing service managers to …

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708 Navigating IT Challenges with Marnie Stockman 38:34

4M ago38:34

38:34

We dive deep into the world of IT management with Marnie Stockman, an experienced IT professional. Marnie shares invaluable insights on overcoming challenges in the IT industry, emphasizing the importance of communication, leadership, and adaptability in today's rapidly evolving technological landscape. Marnie Stockman discusses her journey in IT, …

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707 AI in IT Contracts: What MSPs Need to Know 54:02

4M ago54:02

54:02

Rob Scott, a legal expert in the IT services industry, shares his insights on the use of AI in contract generation. While acknowledging AI's transformative potential, Scott emphasizes that it should be viewed as a tool to enhance legal services rather than a replacement for lawyers. He highlights the significant gaps between AI-generated contracts …

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706 Inspired by Ted Lasso - Marnie Stockman 39:10

4M ago39:10

39:10

Marnie Stockman's journey from high school math teacher to CEO of Lifecycle Insights is a testament to her adaptability and problem-solving skills. She explains how her experience in education led her to customer success in the ed-tech world, eventually culminating in the creation of Lifecycle Insights, a company focused on improving quarterly busi…

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705 Internet in a Box: Rythmz's 5G Solution Explained 24:09

4M ago24:09

24:09

Steve Copeland introduces Rythmz as a carrier-agnostic solution that combines up to seven SIM cards to create a bonded aggregate network. This approach offers both increased bandwidth and redundancy, making it suitable for various applications including disaster recovery, business continuity, and event support. The technology acts as an SD-WAN for …

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