Kia ora and Welcome to The Tourism Chat Show, your passport to the world of travel and tourism! Hosted by Michelle Caldwell, an experienced senior marketer in the NZ Tourism Industry, you will be taken on a captivating journey through the industry. Join us every Wednesday as we explore the insights, stories, and wisdom of tourism’s brightest minds and most fascinating personalities. Whether you’re an industry veteran, or just starting out, or you’re just curious about the latest tourism tren ...
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School is back in session. Join a rotating collection of some of Australian football’s finest brain thinkers in Joey Lynch, Nick Stoll, Nick D'Urbano, and Josh Parish -- as well as some special guests along the way -- for The National Curriculum. Every week, the TNC crew will look back at the week that was in Australian football and bring you the best analysis and opinion in Australian football. No cow is too sacred, no topic too taboo, or figure too untouchable to be spared the wrath of Goo ...
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Navigating New Zealand's Tourism: From Dive Masters to Sustainable Practices In this episode of the Tourism Chat Show, host Michelle dives into New Zealand's dynamic tourism industry with special guest Tim Barke. They discuss Tim's fascinating journey from dive master to General Manager of Westervelt NZ, where he shares valuable insights on how tou…
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TRENZ Unpacked - Heading back to TRENZ 2025 with Thomas Orr
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In this episode of The Tourism Chat Show, host Michelle Caldwell introduces the 'TRENZ Unpacked' series, highlighting the significance of the ongoing TRENZ event. Special guest Thomas Orr from Helisika shares his success as a first-time exhibitor this year, focusing on initial expectations, the benefits of shared stands, cost-effectiveness, and the…
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TRENZ Unpacked - The Final Countdown with Rebecca Ingram
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This episode marks the final installment of the 'TRENZ Unpacked' series on The Tourism Chat Show, where host Michelle dives deep into the anticipated TRENZ event in Wellington, featuring an exclusive interview with Rebecca Ingram, Chief Executive of Tourism Industry Aotearoa. They discuss the event's focus on maximizing business-to-business (B2B) c…
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TRENZ Unpacked - North American In-Depth with Hadyn Fitzpatrick
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The episode features an interview with Hadyn Fitzpatrick from Tourism New Zealand, who shares insights on tapping into the North American market, the benefits of airline connectivity for New Zealand tourism, and the strategic approach to education and partnership in the industry. Additionally, we discuss marketing New Zealand to North American trav…
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TRENZ Unpacked - Pack your Bags for Wellington with Jo Heaton
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This episode of The Tourism Chat Show hosted by Michelle Caldwell, focuses on the upcoming TRENZ 2024 event being hosted in Wellington for the first time. The episode features an in-depth discussion with Jo Heaton from WellingtonNZ, who provides insights into the event's preparations and the excitement surrounding it. Highlights include the new opp…
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TRENZ Unpacked -A First Time Buyer Perspective with Olivia Ponniah
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This episode of The Tourism Chat Show hosted by Michelle Caldwell features Olivia Ponniah from Liv &Travel, a UK-based independent travel company launched right before the pandemic. Liv shares her experiences as a first-time attendee of the New Zealand tourism trade show, TRENZ, focusing on her search for unique New Zealand travel experiences that …
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Fuelling change in tourism - with Grow Tourism's Alex Dykman
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In this episode of the Tourism Chat Show, host Michelle discusses the future of the tourism industry and the role of workforce development in achieving sustainable and resilient tourism. Michelle introduces Alex Dykman from Grow Tourism, who shares insights on the inception of Grow Tourism, a SaaS product aimed at providing contemporary, engaging, …
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TRENZ Unpacked -Insights from New Exhibitors - with Thomas Orr and Paul Chaplow
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In this episode of the Tourism Chat Show, host Michelle Caldwell introduces listeners to Thomas Orr from Helisika and Paul Chaplow from Whanganui and Partners, who are attending the tourism event TRENZ for the first time. The episode focuses on their companies' backgrounds, their motivation for participating in TRENZ, and their preparation strategi…
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TRENZ Unpacked - An Industry Insider's Guide with Brad Patterson
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This episode of the Tourism Chat Show, hosted by Michelle Caldwell, focuses on preparing for and maximizing the benefits of attending TRENZ. Guest Brad "Paddo' Patterson, a seasoned sales manager with over 20 years of experience at TRENZ, shares his insights.Discussion topics include the importance of follow-ups, effectively selecting and schedulin…
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The discussion revolves around the journey of Island Aviation in Auckland, focusing on its sustainable initiatives. Chris Sattler, from Island Aviation, outlines the measures they have taken to reduce their environmental impact, their focus on community engagement, and future goals regarding sustainable aviation technologies. Some of these efforts …
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In this edition of the Tourism Chat Show, host Michelle provides a thorough overview of how to work with trade in the tourism industry. She offers essential tips and information including refreshing market understanding, handling trade partnerships, and maintaining administrative capabilities. She talks about the importance of marketing collateral,…
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In this episode of The Tourism Chat Show, host Michelle interviews Helen Hayes, a multi-award winning travel writer and editor from Australia. We delve deep into the art of storytelling in tourism. Helen shares some insider secrets about effective storytelling to attract travel media attention. She elaborates on the significance of authenticity, pa…
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The International Curriculum | One-on-one with Graham Arnold | November 15, 2023
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The Socceroos quest to qualify for the 2026 FIFA World Cup is set to begin this week, so we’re bringing back a special episode of the International Curriculum – Joey Lynch sitting down one-on-one with Australia coach Graham Arnold. With games against Bangladesh and Palestine looming, Arnie talks about his squad selection for this window and how his…
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TRENZ Unpacked - a First Timer Perspective with Tom Collier
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This episode of the Tourism Chat Show features an insightful chat with Tom Collier, the owner of Kaewa Tours. As a first-time attendee at TRENZ this year, Tom shares his experience, success, and advice for those considering attending. He advocates for the value of the TRENZ show as integral to his business's growth and the capacity for networking a…
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Exploring Group Travel Trends - with Peter Harding
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Welcome to our 100th episode! We are excited to welcome Peter Harding, the Managing Director of Grand Pacific Tours to today's show. We'll cover off Peter's career journey, the evolution of coach touring in New Zealand, the shift towards a more discerning and intimate travel experience with smaller vehicle capacities, and the success of their highl…
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TNC gets sacked two weeks into the season | November 3, 2023
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One normal day of Isuzu Ute A-Liga Hombres. All I ask. Will never happen. After a bonkers week of Aussie sokkah, Joey Lynch is joined by Jason Pine, the voice of New Zealand football on Sky Sport NZ and the host of Weekend Sport on Newstalk ZB, to try to make sense of it all. Rado Vidosic is out at Melbourne City after just two games, the last of w…
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TRENZ Unpacked - an RTO Perspective with Lou Baddiley
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We are back with our first in a series of special episodes dedicated to TRENZ. Applications have opened for sellers and buyers open today so it's time for you to start planning your international trade activity for 2024! We have Lou Baddiley from Rotorua NZ on the show today. Lou was a first timer to TRENZ this year so shares some great insights in…
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TNC needs a $500k Bank Guarantee | October 25, 2023
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The A-Leagues are in full swing, Danny Townsend is off to Saudi Arabia, someone might (finally) buy the Jets, Silver Lake might want their money back, and there are new NSD rumours! Bit happening. Joey Lynch is joined by ESPN contributor and all-around superstar Stephanie Brantz and Fagiano Okayama midfielder and one-haff of the Football Friends wi…
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Navigating New Markets- with Kumar Swaminathan
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Welcome to this week's episode of The Tourism Chat Show! Our guest is Kumar Swaminathan from Xperienz, and he shares fascinating insights on several topics. We delve into his journey into the US market, exploring the opportunities and challenges he's encountered along the way. Kumar also provides his perspective on the world of luxury and premium t…
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The Grand Final deal is dead! Long live the Unite Round! Joey Lynch is joined by AAP and the Far Post Podcast's Anna Harrington and rising star Lani Johnson to look at a huge ten days in Aussie sokkah. The A-Liga's scrapping the grand final deal is front and centre but there's also Auckland expansion, Perth's new owners, the Sokkahroos in action ag…
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Totally Tourism's Mark Quickfall joins us on the podcast today to discuss his 30 year love affair with the tourism industry. We cover the changes and challenges he's seen throughout his time in tourism, what has changed for the better (and worse) and he shares his views on governance and advice for operators starting out in the tourism industry. We…
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New Name, New Look - Welcome to The Tourism Chat Show
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It has been a while since you've heard from us, but we are still here, and still committed to publishing great content for you to enjoy. This is a new era for our podcast, with a refreshed look and feel, new music and a great line up of guests from not only New Zealand, but around the world! This short episode outlines our plans and we'll be back n…
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Destination A-Liga Feminina | October 10, 2023
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The National Curriculum is back for 2023-24! No nonsense here? No, nonsense here! Joey Lynch is joined by AAP's George Clarke, The West Australian's Ben Smith, and ESPN superstar Steph Brantz to look at all the big stories in Australian sokkah and preview the A-League Women and Socceroos. What's the go with the A-Liga Blokes and VAR? And what about…
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In today's episode, we have the pleasure of hosting Tourism Industry Aotearoa's Chief Executive, Rebecca Ingram. We delve into her first year in the role, the various projects she has been involved in, and the challenges she foresees in the industry. However, the primary focus of our discussion is on TRENZ, New Zealand's most significant tourism tr…
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As the TRENZ trade show in Ōtautahi Christchurch approaches in three weeks, we're sharing tips on how to make the most of your time there. We discuss the importance of preparation to ensure a smooth week, using appointment times to build relationships and gain market insights, structuring presentations during appointments, and following up after th…
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Chat GPT & Tourism - with Yonder’s James Donald
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In this episode, we welcome James Donald, co-founder of Yonder and Head of Development to the show. We explore the fascinating world of ChatGPT, a cutting-edge language model developed by OpenAI. Based on the GPT-3.5 architecture, ChatGPT is capable of understanding and generating human-like language, making it a valuable tool for a variety of appl…
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TRENZ Talk Partner Update - with Christchurch NZ
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This week we head to Ōtautahi Christchurch to have a chat with Christchurch NZ's Head of Tourism, Kath Low. In May, TRENZ returns to Christchurch for the first time since 2006! (who was there?) A lot has happened since then so we cover off what's new and exciting, some of the things we can expect (but not ALL the secrets) and Kath very generously s…
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Checking in with Hawke’s Bay - with Heather Matthews
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It was a month ago that Cyclone Gabrielle ripped through parts of the North Island so today we head to Hawke's Bay for an update on how the visitor sector is faring with Hawke's Bay Tourism Trade Marketing & Sales Manager, Heather Matthews. We have an in-depth discussion about the state of tourism in Hawke's Bay covering off access in and out, what…
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The Big Cruise Restart - with Rohanca du Plessis Wentzel
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It has been two long years since we did a cruise update on the show so today we're delighted to welcome Ro du Plessis-Wentzel from ID Tours to discuss how the restart has gone, the incredibly challenging summer we've had, plus what they look for when building shore excursion programmes for their cruise line customers. It's a very informative episod…
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TRENZ Talk 2 - Sorting your appointment schedule
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If you're attending TRENZ this year, this is an episode designed to help you make the most out of your appointment schedule. I'll cover off my tips for building your comprehensive trade page on TRENZ Connect as well as the homework you should start doing NOW to be prepared for the appointment schedule opening on 6th March. Tune in, take notes and g…
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Law and Order: A-Liga Intent | February 26 2023
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In the A-Liga justice system, the people are represented by two separate yet equally important groups. The PFA who investigate crime and the Independent Judiciary Committees who prosecute the offenders. These are their stories. DUN DUN When the week is highlighted by claims that a coach punched one of their players and the PFA are investigating, yo…
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Thanks for tuning in to our first episode of 2023. What a start to the year it has been. Today is a short episode welcoming in the New Year (we're starting it late) and I also share some tips for communicating through a crisis. If you're an operator struggling in one of the weather affected regions and need some help, please don't hesitate to conta…
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Putting TNC in its Best Position | 20 February 2023
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Riding a six-game winning streak, the vibes are good around the Matildas. Surely nothing to complain about, right? Don't worry; Joey Lynch, Nick Stoll, Josh Parish and special guest Taryn Heddo found some stuff to gripe about. Then after subbing out Taryn for Nick D'Urbano, the pod breaks down the latest iteration of the Melb Derby (are the Vuck ba…
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Glory Gorilla Warfare | 12 February 2023
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Sydney is Sky Blue once again after the latest iteration of the Sydney Derby! Is Max Burgess the GOAT? Should coach's consult the latest socioeconomic data before they talk to the press? Is the Sydney Derby just a case of the first goal wins? Joey, Stoll, D'Urbano, Josh, and Smith are here to break it all down. In more ALM chat, there's the future …
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The Make Australian Football Fun Society | 05 February 2023
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Etension in hand, Graham Arnold will lead the Socceroos into the 2026 cycle. Whas it the right call to expand the expectant one? Why did Football Australia do it? What are the risks? And what does it mean for Australian football more broadly? Stoll, Joey, and Josh, are back and here to break it down in an espresso edition of TNC! The boys then cast…
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Victory sanctions, fan statements, key takeaways, and TNC reviews the top of the tomato | 15 January 2023
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Is the A-Liga Blokes a three-horse race? Did Victory get off easy with its sanctions? Did supporters extract enough concessions from the APL to stop their grand final protests? Is the top of the tomato terrible? In a bumper episode, the people's host is back in the main chair as Stoll, Joey, Josh, and TNC's man in Perth Ben Smith cast their eyes ac…
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It's a huge TNC episode, so huge that Nick Stoll immediately regretted it. Across a bumper review special; Joey, Teo, Stoll, and D'Urbano break down the form of every A-Liga Men's after ten games of the season. Who is meeting expectations and who isn't? Why is that the case? What are we rating them out of ten? What do they need to do to improve? Th…
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All you're getting for Christmas is a stadium ban | Christmas 2022
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It's a very thanks and success TNC Christmas Special! A week on from the violent pitch invasion that forced the abandonment of the Melbourne Derby, Joey Lynch and Teo Pellizzeri discuss its continued fallout and the preliminary sanctions that have been handed down to Melbourne Victory by Football Australia. Do they go too far? Not far enough? And w…
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