How to Master Delivery with Otter: Seamless Integration, Automation, and Data-Driven Success

Tech on Toast, The Hospitality Tech Podcast

Hey Toasters, 👋 We’re buzzing to share the latest Tech On Toast podcast episode with you! This time, we had a super fun chat with Felipe Diaz Sampa, the General Manager at Otter—aka the guy who’s helping restaurants run smoother than ever! 🦦✨ Felipe’s journey is nothing short of an adventure. Born in Colombia, raised in the vibrant streets of Bogota, and now making waves in the UK after pit stops in Australia—this guy’s got stories! 🌍✈️ His globe-trotting experiences have shaped his unique outlook on life and work, and he's here to spill the beans on how he found his true passion in restaurant tech (spoiler: it wasn’t always this way). Here are some of the gems from our conversation: 1. Always Online, Always Winning 💻💸 Felipe shared how Otter keeps restaurants online 24/7, ensuring they never miss an order. With a 99%+ order injection rate, Otter’s got your back, making sure every order hits your POS system seamlessly. No more missed revenue! 2. Automation Nation🤖🚀 From menu updates to financial reconciliation, Otter automates the nitty-gritty so restaurants can focus on what really matters—delivering amazing food and service. As Felipe put it, "Let the tech do the talking!" 3. Data-Driven Decisions FTW 📊💡 Otter’s analytics and reporting tools are like your restaurant’s Mission Control. They normalise and standardise data from all your platforms, giving you the insights needed to make smarter, faster decisions. Who knew data could be this cool? If you’re in the restaurant biz or just love tech, you’ve got to check out this episode! 🎧 Click the link in our bio to listen now and let us know what you think in the comments below! 🚀

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