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The Other Side of The Counter
Manage episode 426916714 series 3551982
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What if seeing your business through your customers' eyes could revolutionize your success? Discover how small changes—like automated welcome emails and refined thank-you pages—can transform satisfied customers into loyal brand advocates. You'll understand how aiming for a perfect 10/10 experience can be a game-changer for your business.
Topics covered in this episode:
- Viewing your business from the customer's point of view.
- Strategies for enhancing the customer experience.
- Importance of going above and beyond to impress customers.
- Examples of exceptional customer service practices.
- How excellent customer service can lead to repeat business, full-price payments, and word-of-mouth referrals.
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章
1. The Other Side of The Counter (00:00:00)
2. Elevating Customer Experience in Business (00:00:03)
3. Power of Customer Experience in Marketing (00:13:16)
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