Power Platform School and Voice Channel with Tricia Sinclair

XrmToolCast

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3y ago 54:07

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In this episode, Daryl and Scott speak with Tricia Sinclair about Power Platform School (https://powerplatformschool.com) and Voice Channel for Dynamics 365 Customer Service.

Other topics:

Black people are under-represented in tech (4% of IT professionals in UK)
Volunteering/Training/Mentoring
Microsoft Quiz Team
Working with Modern Workplace team to setup
Voice Recognition
Easy set up for trial and testing
Phone system direct routing through Azure Communication Services (ACS)
Infused AI
Sentiment Analysis
Scott accidentally unplugged the PBX

Tricia's Info and other links:

Got questions? Have your own tool you’d like to share? Have a suggestion for a future episode? Contact Daryl and Scott at cast@xrmtoolbox.com. Follow us on LinkedIn and @XrmToolCast for updates on future episodes.

Your hosts: Daryl LaBar: https://www.linkedin.com/in/daryllabar | @ddlabar Scott Durow: https://www.linkedin.com/in/scottdurow | @ScottDurow

Editor: Linn Zaw Win: https://www.linkedin.com/in/linnzawwin | @LinnZawWin

Music: https://www.purple-planet.com Piano Music by NaturesEye from Pixabay

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#Tech #Daryl LaBar #Dynamics365 #Xrmtoolbox #Powerplatform #Tools #Xrm #Scott Durow