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Simon Hedaux from ReThink Productivity reveals his Retail and Hospitality productivity and efficiency strategies with help from clients, partners, and the ReThink team, so you can be ahead of the curve with your own business. Discover how you can measure, track and develop productivity. It's a mix of interviews and special co-hosts you're not going to want to miss
 
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show series
 
Every day, supermarkets slap yellow-stickers on hundreds of products, which ultimately end up as a landfill. Gander connects you in real-time to these savings, so you're never more than one tap away from delicious reduced food and offers. Steve Hewitt tells us more about Gander, the ecosystem they operate in and the exciting plans for the future to…
 
Ian Pepall, Retail Business Transformation Project Lead, gives us an insight into the world of Heart of England Co-operative and the exciting productivity journey they are embarking on. Ian and Simon cover: The difference between the Co-operative Group (TCG) and individual Societies The drive to become more centrally controlled to reduce variance a…
 
Joe Lau is a self-made entrepreneur. He has founded six companies and sold three of them resulting in multiple seven-figure profits. As a successful entrepreneur, speaker, and quality of life coach, Joe inspires and challenges people to connect with who they truly are so that they can have meaningful relationships and live a healthier and higher-qu…
 
FoodRazor eliminates this problem of messy paperwork for restaurants and makes it easy for them to track food costs and stay on top of their restaurant spending Alf Molinas CEO of FoodRazor talks to Simon about: How FoodRazor was formed The data-driven operational efficiency insights FoodRazor can provide Future opportunities (optimal quantity orde…
 
Carl Boutet, Author, Founder and Chief Strategist (AKA the Retail Prescriptor) at StudioRX shares his thoughts with Simon around the Great Acceleration and race to Retail Resilience. They discuss: Does this mean a change in thinking about productivity? Setting the right attributes in a world that is becoming more automated Self Checkouts How the ro…
 
Anne Mezzenga, Co-Founder at Omni Talk shares her thoughts and insight into the move towards checkout-free stores, the impact this will have on customers and colleagues. Simon and Anne also cover: Is the amazon go/fresh model repeatable for others? How easy it is to go checkout-free? Will this have an impact on customer experience? Will we ever see…
 
After 10 intense years in digital marketing agencies in Seattle and London, plus another 6 years building marketing technology and analytics ventures, James Sandoval (Co-Founder & CEO) realized there must be a better way for business leaders to more easily and more quickly advance their use of SaaS and enterprise software systems, and to create mor…
 
The last in our 3 episode series with the team from Simms & Associates. Mal Breen, Michiel Lely & Fabio Rodriguez return to discuss the WFM Post Implementation Support. They cover: Defining the support structure internally, where it sits and who owns it? Superusers, what do they do, how important are they? Managing changes in the business that need…
 
The second in our 3 episode series with the team from Simms & Associates. Mal Breen, Michiel Lely & Fabio Rodriguez return to discuss the WFM Pilot & Rollout. They cover: Is it a pilot or phase 1 rollout? Who & how will support? How to choose pilot locations. What makes a good choice? How do you transition/plan from pilot to rollout? How do you kno…
 
The first in our 3 episode series with the team from Simms & Associates. Mal Breen, Michiel Lely & Fabio Rodriguez join Simon to discuss the next steps after you have chosen your WFM Solution. They cover: How do you set up for a successful implementation? What can I expect in the first few weeks of the project? The importance of a good well managed…
 
The second in our 3 episode series with Rotageek. David Payne, Chief Product Officer discusses with Simon: The benefits of automating your employee scheduling Saving time from automating scheduling - is this really a benefit? More than just a time-saver; how auto-scheduling teams have knock-on benefits in customer and employee NPS, conversion, bask…
 
The first in our 3 episode series with Rotageek. David Payne, Chief Product Officer discusses with Simon: Why are retailers moving towards scheduling automation? What does this mean and what does it look like: Forecasting Auto scheduling How does this change in a post-Covid-19 landscape?
 
Greg Watts, Chief Executive Officer at Findr explains how they have created the worlds first matching platform for businesses which cuts through all the time and effort associated with creating partnerships by providing direct access to the right decision-makers in literally minutes and a couple of clicks. Simon and Gregg also cover: The challenges…
 
Episode 3 in our Simplification Stories series of 5 Podcasts with co-host Oliver Banks. Why we don't 'Keep it Simple' Listen to this episode to discover: How things become complicated (or just plain wrong) over time 5 words to help you get ready for the future And finally, what we can learn from childrens’ (and adults’) sport…
 
Episode 2 in our Simplification Stories series of 5 Podcasts with co-host Oliver Banks. Special guest Steve Leach Sales Director at Nisa Retail shares his simplification stories covering: * An end to end review of the Nisa recruitment strategy * Launching new Nisa formats (Nisa Express) to address a gap in the market for small stores…
 
Episode 1 in our Simplification Stories series of 5 Podcasts with co-host Oliver Banks. We start with Oliver and Simon sharing experiences of simplification covering: * Lean and where it fits in a retail environment * What role leadership play in the success * Is it all about cost-saving? * Why do some simplification projects fail?…
 
Michael Levitt Chief Burnout Office-Founder of The Breakfast Leadership Network shares his personal experience of burnout and how it inspired him. Michael covers: The Challenges of working from home How do you split work v home What do the next 6-12 months hold, will we return to the office? Is working from home sustainable? His new book Burnout Pr…
 
Audie Penn, Managing Partner at Faro Partners returns to continue the conversation on all things lean and continuous improvement. The benefits and how important leadership is in the whole process. The key question is still... Did you follow the process, did it produce the intended result?
 
Simon Clapperton Sales Director at TPP Retail takes on a digital transformation journey with Pick IQ : Fulfil from store (pick & collect, pick & deliver, pick for DC) The benefits and challenges retailers face when implementing What's in it for the stores? Differences by industry Hints and tips on how to succeed…
 
Daniel Dore is the founder of Assured Thought and co-founder of LightWork Global. Daniel discusses with Simon: How Lightwork Global was formed during lockdown How they are helping Workday customers get productivity and competitive advantages using data Digital HR & Payroll transformation trends The value of data…
 
Helen Tanner, Founder and CEO of Data³ shares her thoughts on: The power of turning data into insight The benefits of combing different data sets Where do you start if you have lots of data in different formats in different places? Some top data tips Click the link to Helen's book The Data Escalator
 
Leo & Harry Co-Founders of the Sorted³ App discuss the benefits of combining your tasks, calendar events and notes into a unified timeline so you can hyper-schedule your entire day in one place The best thing is you can download the app and try it for yourself by visiting the website Sorted³ App
 
Ken Hughes, leading shopper & consumer behaviouralist, CX strategist and international keynote speaker shares some amazing insight into the stages of returning to some sort of normality. The power of taking inspiration from real-life survival and recovery stories and not getting the dreaded Give-up-itis!! Find out more about Ken here... https://ken…
 
As CX Leader of the Year 2020, James is recognised as one of the UK's leading Experience Management experts. James is a Customer Experience Strategist and Business Transformation expert with a unique value add proposition across Sales, Operations, IT/CRM/Digital, Strategy and governance. James joins Simon on the Podcast to discuss how the challenge…
 
Carolyn Mumby Director at Eledecks and Founder of Shine (a new innovative platform measuring collective Team Agility help drive innovation in business). Join the Shine group using the link below... Shine Group Carolyn talks about how the last 12 months have been the perfect opportunity for innovation. Challenges business face dealing with HR issues…
 
The second episode in our series of 3 Podcasts with our friends at WorkJam. Tim Wheeler returns to discuss... Driving Customer Experience through Colleague Experience Onboarding and keeping Colleagues up to date with the business to drive consistent experiences Highlighting insight to field leadership The link to Task Management…
 
The final episode in our series of 7 Podcasts with our friends at REPL. We are joined by Lauren Wilson, Claire-Ann Fick and Melissa Sutton to discuss how WFM differs across the world. We cover the simplicity V complexity across the world of... Pay Rules Scheduling Rules Contracts Unions Bringing us back to why a WFM is so important to bring all thi…
 
The sixth in our series of 7 Podcasts with our friends at REPL. We are joined by Jill Anderson, Doug Robertson and Austin Stump to discuss the future WFM. We cover... Covid accelerating the need for multi-channel planning How the way we are now shopping is shaping future planning Getting Managers out of the office and on to the floor The part AI an…
 
The fifth in our series of 7 Podcasts with our friends at REPL. We are joined by Peter Barker, Blanche Vanhuyssteen and Jake Ralston to discuss WFM Mobile,Reporting & Analytics. We cover... How WFM mobile is turning to wider Colleague Engagement Can you run WFM via mobile only? Reporting is turning in to analytics, so what?…
 
The fourth in our series of 7 Podcasts with our friends at REPL. We are joined by Graham Trenaman, Emma Ruane and Angeline Neutt to discuss Time & Attendance. We cover... Why would want to capture peoples worked hours? How does it connect to payroll, what point does T&A stop/payroll start? How do you capture data the data? What do you capture e.g. …
 
The third in our series of 7 Podcasts with our friends at REPL. We are joined by Lucinda Broad, Matthew Frazier and Dana Altavilla returns to discuss Scheduling. We cover... Can you jump straight in to fully Automated Scheduling? Scheduling journey - Manual/Template/Semi-Automated/Fully Automated Should you be doing lots of Schedule editing? Do the…
 
The second in our series of 7 Podcasts with our friends at REPL. We are joined by Dana Altavilla, Huseyin Durak and Zach Owston returns to discuss Budgeting, Forecasting & Labour Demand. We cover... What is budgeting? What is forecasting/labour demand? What do you forecast? Sales/transactions? How accurate are labour forecasts? What about anomalies…
 
The first in a series of 7 Podcasts with our friends at REPL. We will be covering all the components parts of Workforce Management (WFM), along with a look at what the future holds In this first episode, we are joined by Pip Trenaman, Doug Roberston and Zach Owston to discuss Labour Standards. We cover... How do you balance detail of measurement V …
 
Covid19 has been the greatest consumer shock to our system we have ever had Diane Wehrle, Marketing and Insights Director at Springboard Research is back to share footfall trend insight since we spoke in episode 26 (July 2020) Has footfall stayed the same since lockdown 1? Will local high streets and retail parks continue to be our go to shopping d…
 
Audie Penn, Managing Partner at Faro Partners talks all things lean and continuous improvement. The benefits and how important leadership is in the whole process. The key question is... Did you follow the process, did it produce the intended result?ReThink Productivity による
 
Andrew Busby & Pat Kelly Co-Founders of SafePrem Solutions tell us about their mission to provide a fully independent end to end Covid safe service using the SafePrem SAFER Journey process This isn’t about PPE it is about a long term sustainable return to Covid safe premises Find out more here… SafePrem Solutions Information…
 
Steve Dennis, Keynote Speaker | Top Retail Influencer | Strategic Advisor | Senior Forbes Contributor | Author-"Remarkable Retail" gives us an amazing insight into how he sees the world of Retail. Is Retail Dead? Are we obsessed with channels? Steve's book referenced in this episode can be found here... Remarkable Retail…
 
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