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The goal of this podcast is to assemble the greatest minds of the dental profession and to pass on their most valuable and succinct lessons, in order to help you to achieve your full potential in practice and in life. Let's face it. Dentistry can be a frustrating and isolating profession... but you don't have to be an island anymore. It's possible to become more profitable, less stressed and more fulfilled in your career and it's our mission is to help you get there. For a whole host of free ...
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On today’s episode, we welcome the insightful Dr. Summer Kassmel, DSI Black Belt Coach, entrepreneur, and practice owner, to dive deep into the art and science of case acceptance. Mark and Summer explore the critical role of team dynamics, communication, and understanding patient objections in boosting treatment plan success. Dr. Kassmel shares her…
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On today’s episode, Rob Montgomery and Dr. Paul Goodman welcome back the dynamic Dr. Mark Costas, host of the Dentalpreneur Podcast, to discuss the challenges and opportunities in modern dentistry. From HR hurdles and practice ownership to DSOs and global non-profit initiatives, Mark shares his insights on recruiting and retaining top talent, adapt…
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On today’s episode, Dr. Mark Costes joins Julieanne O'Connor and Michael Keeter to share his extraordinary journey from humble beginnings to becoming a successful entrepreneur, philanthropist, and dental industry leader. Mark reflects on overcoming childhood learning challenges, a life-changing accident that sparked his passion for dentistry, and t…
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2150: Q&A: New Patients, Acquisitions, DSOs, and Building Your Dream Practice
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On today's episode, Mark answers audience questions from the Henry Schein event. Covering some of the most pressing topics for dental practice owners, Mark shares his expertise and strategies to help practices thrive. He tackles questions on attracting new patients without compromising fees or pride, whether to pursue an acquisition or start a prac…
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On today's episode, Mark shares highlights from his recent presentation at a Henry Schein event, where he spoke about the critical pillars of building a profitable and efficient dental practice. Mark dives into systemization, leadership, culture, and overhead control as the foundational elements for success. He also addresses common challenges face…
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On today’s episode, Mark continues his insightful conversation with Laura Maley and Michael Anderson, co-founders of Wunderist Agency, as they unveil the cutting-edge strategies and tools that are transforming dental marketing. The trio dives into Wunderist's innovative ROI tracking technology, which integrates seamlessly with major PMS systems to …
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On today’s episode, Mark sits down with Laura and Michael, co-founders of Wunderist Agency, to explore how they’ve disrupted dental marketing by focusing on authenticity, execution, and real results. Laura shares her journey from big-brand marketing to helping dentists build meaningful, differentiated brands that attract their ideal patients. Meanw…
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2146: Growth, Recaps, and Choosing the Right Partner
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On today's episode, Mark welcomes back Chip Fichtner, founder and principal of Large Practice Sales, for an in-depth discussion about the evolving landscape of dental practice transitions and the rise of "invisible DSOs." Chip dives into the current private equity market, the increasing trend of younger doctors joining DSOs, and the key factors tha…
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2145: Mastering Revenue Cycle Management Pt. 2
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On today's episode, Mark continues his deep dive with dental billing and revenue cycle management expert Penny Reed, Chief Growth Officer at E-Assist Dental Solutions. Penny breaks down five powerful strategies to improve collections, streamline billing processes, and ensure dental practices get paid what they’re owed. From understanding chair hour…
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2144: Mastering Revenue Cycle Management Pt. 1
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On today's episode, Mark welcomes back Penny Reed, Chief Growth Officer at E-Assist Dental Solutions and a leader in dental business coaching. Penny shares her wealth of experience in revenue cycle management (RCM) and explains why a broken billing system can wreak havoc on your cash flow and patient relationships. Together, they dive deep into the…
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2143: How to Hold Your Team Accountable Pt. 2
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On today’s episode, Dr. Summer Kassmel, Dr. Kelly Dove and Ashlee Hirschfeld discuss the importance of CEO/admin time in scaling your practice and maintaining balance in your life. They share how intentional planning, such as “pre-week planning” and blocking deep work sessions, allowed her to build a thriving multi-practice business while maintaini…
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2142: How to Hold Your Team Accountable Pt. 1
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On today’s episode, Dr. Summer Kassmel and Ashlee Hirschfeld are joined by the inspirational Dr. Kelly Dove, fellow Black Belt coach and multi-practice owner, for an insightful discussion on maximizing CEO and admin time. Kelly shares her journey of intentionally designing her practice to fit her life, including switching to 7-to-2 work hours to be…
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On today’s episode, Mark sits down with Dr. Jared Hill and Dr. Dan Nelson, founders of the Dental Legacy Foundation, to discuss their game-changing approach to mission dentistry. From their inspiring work in Tanzania—building sustainable dental clinics and fostering local dentist training—to upcoming projects in Mexico and the Dominican Republic, t…
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2140: Loving, Leading, & Learning from Mistakes Pt. 2
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On today’s episode, we have the second part of Dr. Ben Kacos's presentation at the Dental Success Summit 2024, titled "Loving, Leading & Learning From Mistakes," Dr. Kacos continues to explore the essential qualities and strategies for effective leadership within the dental profession. He introduces the concept of the "Law of the Lid," emphasizing …
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2139: Loving, Leading, & Learning from Mistakes Pt. 1
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On today’s episode, we are thrilled to share with you the first part of Dr. Ben Kacos's presentation titled "Loving, Leading & Learning From Mistakes." Dr. Kacos, a long-standing member of the Dental Success Institute since 2015, is renowned for his proactive approach during our mastermind sessions, where he meticulously crafts action plans based o…
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2138: Case Planning Blueprint: Singles, Overdentures, & Full Arch Strategies
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On today’s episode, we dive into the key components of effective case planning and surgical workflows with Dr. Taher Dhoon, Dr. Daniel Briskie, and Dr. Mark Costes. The discussion covers advanced imaging techniques like CBCT, digital workflows powered by Exocad, and efficient data collection with TRIOS scanners. We also explore hands-on training op…
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On today’s episode, we dive into an inspiring talk from Dr. Mark Costes that explores the pivotal moments that shape a life, the power of perseverance, and the importance of embracing challenges to unlock potential. Mark shares a deeply personal journey, from growing up as the son of immigrant parents to becoming a dentist and a successful entrepre…
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2136: Breaking Barriers in Business and Mental Health Pt. 2
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On today’s episode, Mark wraps up his insightful conversation with Kevin Tallman, CEO of Mango Voice. Kevin shares how Mango Voice has differentiated itself in a competitive market by focusing on superior customer experience and cutting-edge technology. From call summaries integrated with practice management systems to advanced sentiment analysis, …
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On today’s episode, Mark dives into an inspiring conversation with Kevin Tallman, CEO of Mango Voice. Kevin shares his journey from scaling a logistics company to $100M and exiting to a Fortune 100 company, to his leadership at Mango Voice, a leading communication platform for dental practices. Kevin discusses the challenges of scaling businesses, …
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On today’s episode, we have the second part of the October Mastermind with Dr. Cristian Pavel, where he delves deeper into Dental Wellness Essentials. He shares practical strategies to balance the nervous system through rest, mindful practices, and movement, highlighting how these can regulate parasympathetic and sympathetic states. Dr. Pavel empha…
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On today’s episode, we hear from Dr. Cristian Pavel during the October Mastermind, where he explores the transformative power of wellness, mindfulness, and breathwork. Dr. Pavel highlights the detrimental effects of chronic stress and distraction, emphasizing how being present and leading with curiosity, love, and compassion can foster inner peace …
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On today’s episode, we welcome Jake Conway, founder of Custom Practice Analytics and a longtime expert in the Dental Success world. Jake dives deep into the essential signs and strategies for expanding your dental practice, answering key questions like “When is the right time to grow?” and “What numbers should I be tracking?” From hygiene schedulin…
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On today’s episode, Mark and marketing expert Ryan Gross, CEO of CMO Share, unpack the evolving dental marketing landscape and the pivotal role of operational alignment. Ryan shares insights on AI’s growing impact, the importance of data-driven decision-making, and how transparency—like sharing pricing on your website—builds trust and attracts pati…
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On today’s episode, Mark dives into the complexities of dental marketing and patient acquisition with industry expert Ryan Gross, CEO of CMO Share. Ryan shares his latest insights into how economic shifts are driving changes in patient behavior, from the growing demand for immediate dental appointments to the rise of searches for financing options …
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On today’s episode, we continue our conversation with J.W. Oliver, the driving force behind SupportDDS and ZimWorks.com. J.W. shares how his company has revolutionized outsourcing by providing highly trained, university-educated team members to dental and medical practices worldwide. From call answering and insurance verification to high-level acco…
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