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Helping leaders and teams do their best work ever. David Burkus is one of the world’s leading business thinkers and the author of four best-selling books about business and leadership. Episodes of the show include insights, strategies, tips and takeaways from David as well as in-depth conversations with other world renown experts to contribute ideas, opinions, and insights to help you level of your own leadership.
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Conflict within a team is an inevitable part of any work environment. The diverse perspectives, ideas, and solutions that team members bring to the table can often lead to disagreements and conflicts. However, it's important to remember that team conflict isn't necessarily a bad thing. In fact, it can be beneficial in many ways. It can help identif…
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It may seem like leaders need to have all the answers. Presumably, they became leaders by being smart, hardworking individual contributors who had the answers most of the time. But while knowing what to do is important, great leaders believe that knowing what questions to ask is even more vital. Especially when it comes to leading the team. Asking …
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Teamwork is a constant in organizational life. You will work on teams for the majority of your career. Some of those teams will be an uplifting, engaging experience—but most will be an average or even a draining experience. Because most teams aren’t high-performing ones. Most teams fail to achieve a level of performance above the average of each in…
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Teamwork is the secret that makes common people achieve uncommon results. However, effective teamwork doesn't just happen; it requires careful planning and implementation. This episode provides six tips for effective teamwork that will help you build a high-performing team. These tips are not just theoretical concepts, but practical strategies that…
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Great leaders aren’t born, they’re made. While it’s tempting to look at stories of great leaders and just assume they’re received some divine or genetic gift that turned them into exemplars, the truth is much more nuanced. Leadership is a skill that can be honed and improved with practice and the right guidance. This episode will explore three key …
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Psychological safety is the bedrock of a high-performing team. It's more than just trust; it's about fostering a climate of mutual trust and respect. Building psychological safety at work is not a one-time event, but a continuous process that requires conscious effort and commitment. It's about creating an environment where everyone feels safe to t…
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Every team leader knows the importance of keeping their team motivated. The more motivated your team, the more productive they are, and the better results they deliver. Research suggests that the more powerful form of motivation is intrinsic, flowing from an individual’s desire to do the work or achieve the outcome for their own reasons—not bonuses…
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Trust is the bedrock upon which successful teams are built. High-performing teams are characterized by an elevated level of trust. This trust in high performing teams manifests in four distinct ways: teams trust each other to deliver, they trust that they can share new ideas, they trust that they can disagree, and they trust that they can make mist…
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Conflict on a team is inevitable. On diverse teams, where individuals come from varying backgrounds and possess differing opinions, those opinions will clash often in the form of disagreements and conflicts. Understanding the types of team conflict that can arise in a team setting is crucial for effective management and resolution. In this episode,…
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High-performing teams are often perceived as having extraordinary talents and capabilities, but they are not that different from regular teams—at least in terms of composition. Research indicates that high-performing teams are not just about having exceptionally talented individuals. Instead, they excel in understanding how to collaborate effective…
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Icebreakers are not just games or frivolous activities. Many people have memories of cringeworthy and awkward games played under the pretense of “team building.” I was one of them. But the research on icebreakers is pretty clear. Icebreakers are powerful tools that can help teams find uncommon commonalities and build strong connections. Icebreakers…
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Team building and understanding each other's behavior are crucial elements in creating a strong team culture and creating a high-performing teams. But many leaders struggle to find and deliver effective team building exercises. There are many too choose from, and many fall short. Because so many exercises focus on getting teammates to understand ea…
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Managers make the difference. Middle managers especially play a crucial role in employee engagement and performance. However, many managers lack proper preparation for their role, and companies often fail to invest in robust leadership training. Great managers understand that their actions have a direct impact on their team's success. In particular…
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One-on-one meetings with employees are a crucial aspect of effective leadership. Organizations spent countless hours, money, and other resources trying to find the most qualified talent on board, and then spent more money to keep that talent motivated and engaged. And yet, the single most time time-efficient and effective way to invest in the growt…
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It’s often said by teams that “diversity is our strength.” We take for granted the idea that diverse teams bring more lived experiences, ideas, and solutions to the table. When asked, “How does diversity affect teamwork?” most leaders assume that teams composed of individuals from different backgrounds, cultures, and perspectives are more likely to…
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Are you a good listener? You may think you’re a good listener—maybe someone even told you were a good listener. Or maybe not. As a leader, this is a very important question. So much of your ability to solve the problems your team is bringing to you depends upon your ability to understand them. And in order to help your team feel heard and listened …
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Margaret Thatcher once famously quipped that “Being powerful is like being a lady. If you have to tell people you are, you aren't.” As a leader, the same could be said about respect. If you wonder if you’re team respects you, they probably don’t. Being a leader is not just about having authority and power; it's about earning the respect and trust o…
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In a world of growing complexity and seemingly constant crisis, we need great leaders more than ever. But when you look at the stories in the press or check the staggering numbers of burnout and disengagement in surveys, it seems like fewer and fewer leaders are rising to the challenge. It starts to seem like becoming a great leader is too complica…
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Leadership is about relationships. And the cornerstone of just about every relationship is respect. When employees feel respected, they are more engaged, motivated, and productive. But many managers struggle to convey their respect to team members. Consequently, colleagues often experience a sense of being undervalued, disconnected, or even inferio…
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Employee resistance to change is one of the most perplexing and challenging issues that business executives encounter. Senior leaders have mapped out a change initiative and, in the process, gotten themselves excited about the future only to find the rest of the organization doesn’t share their enthusiasm. What’s often overlooked is that employee r…
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With work and life becoming more intertwined than ever, people increasingly seek purpose through work. So, leaders are being called upon to create a sense of purpose on a team. When team members feel that their work is connected to a larger company-wide purpose, they are more motivated and perform better. This gives managers and leaders an opportun…
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Creating shared identity on a team is crucial to building a high-performing one. Shared identity refers to the extent to which team members feel the same sense of who they are as a designated group. It indicates whether or not individual members truly feel like this is the team they’re a part of and most loyal to. Decades of social science research…
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A sense of belonging on a team is crucial for its success and productivity. Belonging is that sense of acceptance and inclusion when people feel they can bring their authentic self to work. When team members feel included and valued, they are more likely to be engaged, motivated, and contribute their best work. And on a diverse team, belonging dete…
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One of the most common complaints among disengaged employees is about not feeling heard, not being seen or recognized for what they do, who they are and what they are experiencing. As a leader, a lot of this frustration may stem from you. When people approach you with their problems and you jump right to give advice, you may feel you’re helping the…
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Demands at work have been piling on in recent years. Including the demand on employees to continue to do more with less. And those demands come with a lot of potential burnout at work. Burnout at work is a series problem for most organizations. Burnout can lead to decreased productivity, increased absenteeism, and even physical and mental health is…
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So much of the struggle of working on teams comes down to one key task: getting a team aligned. Aligned teams lead to better engagement, performance, and retention. Getting and keeping a team aligned is a key task for leaders at all levels. But recognizing the importance of alignment is a lot easier than actually getting everyone on the same page. …
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Trust is the foundation of any successful team. Without trust, team members will not feel comfortable sharing their ideas, taking risks, or admitting their mistakes. Building a culture of trust on a team is crucial for achieving better results, higher levels of engagement, and less stress. But first, we need to confront a brutal truth up front: tru…
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Conflict in the workplace is often seen as negative, but it can be productive if managed well. In fact, lack of conflict on a team is the real negative. When teams lack conflict, it means that either everyone on the team thinks alike or those who think differently are too afraid to speak their mind. Healthy conflict increases communication, trust, …
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One of the most fascinating concepts in the study of teamwork and collaboration is the concept of collective intelligence—the idea that when teams collaborate exceptionally well, they tap into a reservoir of knowledge and abilities that exceed the sum of each individual’s capability. Research led by Anita Williams Wooley helped solidified this theo…
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Keeping a team motivated is the one of the most important aspects of a leader’s job. It’s also one of the most misunderstood aspects of a leader’s job. Many organizations still equate “motivating your team” with “designing the right incentives.” But more than four decades of research into self-determination theory have revealed the limits of these …
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As long as people remain the center of organizations, attracting, retaining, and motivating those people—keeping them happy at work—will be one of the most important elements of a leader’s job. Work is central to our lives. For most adults, work occupies the majority of waking hours. And being happy at work can make a big difference in whether thos…
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The world runs on teams. Jobs that could have been solitary at one time or another happen more efficiently and at higher quality because we work in teams. The number of teams we form, and the size of those teams has increased exponentially since our ancestors formed teams to chase down prey. And so has the importance of building teams that perform …
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Failure is feedback. And that maxim is nowhere more true than on teams. When individual team members or the whole team experiences a failure, how they respond can be the difference between a team that continuously improves and enhances performance, and a team that falls apart. And research backs this up. One of the first studies of psychological sa…
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Managers make the difference. Senior leaders set strategy. But middle managers and front-line managers make the difference in whether that strategy gets executed…and in whether or not people are engaged and motivated in an organization. According to Gallup, 70% of an individual employee’s engagement is determined by the manager of her team. In turn…
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When you start out your career, you’re most often an individual contributor. And in that role your knowledge and skills are most important. But if you do that role well, you’ll likely be asked to consider becoming a leader. And in leadership, the methods you relied on to be a great employee don’t often help you become a great leader. Those skills w…
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Our world requires collaboration. Just about every job now requires collaborating on teams and every employee’s calendar is full of evidence of collaboration. In one study, up to 85% of participants’ work weeks were spent working in direct collaboration or a result of collaboration with a team. But it can be difficult to collaborate with people who…
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Teams are how work gets done most of the time. In a knowledge work economy, up to 85% of an average employee’s time is spent in collaboration with other people—on one team or on multiple teams. And that makes effective collaboration and good teamwork a top tier skill. Whether you’re currently a leader or looking to become a leader, focusing on deve…
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Teams are a central part of our work experience. Jobs that could have been solitary at one time or another happen more efficiently and at higher quality because we work in teams. The number of teams we form, along with the size of those teams, has increased dramatically in recent decades. And much of a team’s performance comes down to its culture. …
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At the core of teamwork is the need to solve problems. And when generating solutions, the more diverse a team you have, the more ideas you can generate. Sort of. The rationale behind diversity being a strength on teams is solid. When you’ve built a team of various perspectives, experiences, skills, and abilities, each person brings that variety int…
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Communication is what makes a team a team. Otherwise, it’s just a group of individuals working away at their desks, handing work up to some unnamed boss. In reality, people don’t work in a vacuum. And much of one individual’s work requires coordinating with one or more teams. Effective team communication makes individuals and teams dramatically mor…
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Progress is a powerful human motivator. But unfortunately, many teams mark progress only when projects are complete or big milestones are crossed. They don’t often celebrate small wins that build up to those big completions. But recent research suggests that small wins celebrated regularly are a more potent way to keep teams engaged and motivated. …
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One of the most consistent findings in organizational behavior over the last decade has been just how significantly team performance is affected by psychological safety. A psychologically safe team is one where team members feel comfortable being themselves, expressing their ideas and opinions, and taking risks without fear of being punished or ost…
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Work is teamwork. And it’s no secret that some teams truly are greater than others. A recent meta-analysis combined research conducted on over 200,000 teams in a variety of industries in order to answer that question. Across 274 dimensions of performance and over half a million individual team members, the researchers found that, in most fields, pe…
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As the world grows increasingly more complex, so will its challenges—both globally and for any given organization. To solve bigger and more complex problems, you need a bigger and more complex team. And to do that, you will need to foster collaboration in the workplace. But the enhanced need for collaboration brings a paradox. According to a recent…
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Learning how to build trust at work is critical if you’re going to be successful as an employee, a manager, or an effective leader. If you don’t have trust, it’ll be more difficult to communicate and coordinate with your peers or colleagues. If teams lack trust, it’s difficult to achieve true collaboration and create performance greater than the su…
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We all arrive at leadership with certain preconceptions about what makes a successful leader. Sometimes we form an idea of what great leaders do based on historical leaders or modern-day leaders who are always getting media attention. Other times we form a picture of great leadership based on our own past experiences—both leaders we’ve worked under…
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Teams face a lot of different challenges. Leading a team involves leading through many challenges. You’re given performance objectives. You map out a plan of execution with your team. But pretty quickly, you will run into challenges—both seen and unseen. And while most of these challenges are unique to the work being done and the team doing that wo…
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We’ve known about the importance of developing emotional intelligence as a leader for some time now, but there are still some misconceptions about exactly what emotional intelligence is (or is not) and how to increase it. Emotional intelligence isn’t just about having “soft skills.” And it’s not a set of mindfulness practices. Emotional intelligenc…
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Leaders don’t need to have all the answers. That sounds counterintuitive. There is a lot of pressure on leaders to have the right answers and to solve problems that team members can’t solve on their own. In fact, most leaders were promoted into a leadership role because they had many more of the right answers than others in the organization. And th…
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Motivation can vary wildly on a team. At any given time, a few people might be highly motivated, while others are totally unmotivated. Ideally, there are times where everyone is motivated at once, but sadly there may be times when everyone is demotivated or burnt out. All this means that an inescapable part of a leader’s job is to motivate the unmo…
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