Great communication begins with connection -- The Vital Role of Effective Internal Communication in a Retail Environment. Welcome to Clienteling Unveiled, the podcast where we delve into the world of retail customer engagement and effective messaging. In this episode, we focus on the vital role of internal communication in a retail environment, spe…

Tune in to the latest episode of Clienteling Unveiled where we delve into the world of clienteling and hyper-personalization in 2024. Hosted byZuzanna, this episode features expert insights from Alexis Dulin, Customer Success Manager for BSPK, exploring the importance and value of investing in hyper-personalization strategies for retail success. Di…

BSPK Clienteling Unveiled is your go-to podcast for all things clienteling in the retail world. Join us as we explore the latest trends, strategies, and technologies shaping the future of personalized customer experiences. Each episode, we'll dive deep into topics like data-driven clienteling, omnichannel strategies, and the human touch in a digita…

Welcome to the BSPK podcast, where we delve into the dynamic world of customer engagement, exploring how the perfect blend of personal touch and smart data can transform your business. Join us as we uncover the power of clienteling and CRM, and how these tools seamlessly intertwine to create personalized customer experiences that drive loyalty and …

Welcome to Clienteling Unveiled, the podcast where we uncover the secrets of customer engagement in the retail world. Join us as we explore the latest trends, strategies, and technologies that are reshaping the way retailers connect with their customers. From Customer Data Platforms (CDPs) to clienteling techniques, we'll dive deep into the tools a…

Discover the power of visual engagement in retail with BSPK Clienteling Unveiled. Join host Alexis and guest Paige Wilson, BSPK Graphic Designer, as they explore the significance of graphics and videos in enhancing customer engagement. Learn how visual content drives sales, strengthens brand image, and fosters customer loyalty. Tune in to BSPK Clie…

Tune in to BSPK Clienteling Unveiled, where we uncover the latest strategies and trends in clienteling. In this episode, we delve into the art of increasing sales through upselling and cross-selling techniques. Our expert guests share valuable insights on leveraging customer data, implementing best practices, and measuring success in upselling and …

Join Katie on BSPK Clienteling Unveiled as she explores the latest trends in retail. In this episode, Katie is joined by a special guest to discuss the ROI and Adoption of Clienteling in today's retail landscape. They dive into the importance of defining clear goals and KPIs, evaluating the impact of clienteling on business operations, and training…

In "Clienteling Unveiled," join host Alexis as she delves into the dynamic world of retail customer engagement and effective messaging. Each episode features insightful discussions with industry experts, including sales strategists, customer experience specialists, and retail technology innovators, who share their expertise and strategies for succe…

Welcome to Clienteling Unveiled, a podcast that delves into the evolving landscape of retail, exploring trends, insights, and strategies to enhance the customer experience. Hosted by Jeff Ellis, this episode features a deep dive into the world of luxury retail with a focus on the importance of the physical shopping experience and the role of emotio…

Unveiling the Power of Insights," understand the pivotal role of data analytics in clienteling strategies. From understanding consumer behavior to optimizing inventory management and gaining a competitive edge, data insights are the cornerstone of modern retail operations. Through insightful discussions and expert interviews, this podcast delves in…

Clienteling Unveiled presents "Emotions, Not Transactions, Define Luxury," a captivating exploration into the world of luxury retail. This episode features industry experts Jeff Ellis and Meiling Fournier as they dissect the profound impact of emotions on luxury shopping experiences. Jeff and Meiling delve into the significance of clienteling, wher…

In this episode of Clienteling Unveiled, host Alexis sits down with Nico Alfonso, an Account Executive for BSPK, to discuss the key steps to becoming an exceptional salesperson in retail. Nico shares valuable insights, highlighting the importance of understanding your product, providing exceptional customer service, and following up before and afte…

Join Katie, your host, as she delves into the art and science of clienteling in the retail industry with special guest Zornitza Stefanova, CEO and founder of BSPK. Discover how BSPK's innovative approach to clienteling is driving customer loyalty, increasing sales, and transforming the retail landscape. Learn why clienteling is essential for busine…

Join us for Part 2 of this informative podcast as we explore retail motivational tips. In this episode, we unravel BSPK's clienteling technology, a game-changer in understanding sales psychology and boosting team morale. Learn how BSPK bridges the digital disconnect, creating personalized retail experiences and injecting a human touch into online s…

Part 1 of 2 Explore the heart of retail motivation with Clienteling Unveiled! In this episode, we unravel BSPK's clienteling technology, a game-changer in understanding sales psychology and boosting team morale. Learn how BSPK bridges the digital disconnect, creating personalized retail experiences and injecting a human touch into online shopping. …

Join us as we explore the importance of clienteling culture in modern retail. In this episode, we delve into the pivotal role of retail associates in shaping memorable customer experiences and discuss strategies for fostering a thriving clienteling culture. Discover the transformative impact of empowering sales teams, harnessing technology, and cel…

Embark on a journey through the intricacies of sales strategy. From insightful tips to crafting a roadmap for success, this podcast unravels the core elements of effective sales strategies and clienteling. Subscribe now to gain exclusive access to expert advice, actionable tips, and a roadmap that can elevate your sales game. Don't miss out on the …

Unlock the secrets to unparalleled customer loyalty on Clienteling Unveiled. BSPK delves into the transformative realm of clienteling strategies. Explore how personalized approaches, data-driven insights, and innovative technologies contribute to building lasting customer connections. Hear about challenges faced by retailers and effective strategie…

In the tumultuous landscape of 2024, a storm is brewing in luxury retail stocks, with Kering facing a significant 35% decline, Richemont down by 18%, and LVMH witnessing a decrease of 17%. This downward spiral has the potential to impact all brands across the industry. Find out how this change could affect your brand. In times of uncertainty, it's …

In the world of luxury, change is on the horizon. After years of record growth, RBC Capital Markets warns of a potential slowdown. The signs are here – LVMH's stock tumbled 7% post-quarterly results, marking its steepest drop since 2020. Analysts are adjusting their sails, anticipating a market correction for slower growth in the coming quarters. A…

Welcome to Clienteling Unveiled, your go-to podcast for decoding the future of retail in 2024 and beyond. Join us as we dive deep into the dynamic landscape of retail trends, unraveling the strategies that will redefine the shopping experience. In this episode, we explore the era of hyperpersonalization, where tailored experiences reign supreme. Di…