最高の Best Practices Podcast ポッドキャスト (2025)

1
Instinct, Drive and Talent 16:41

4d ago16:41

16:41

In this episode, Joanne Ferguson, Coach and Consultant in the Financial Services Industry since 2001, chats about how she came upon Kolbe Wisdom, Insights, and the power of this assessment, the power of people. Sandra Margolese reads Chapter 2, “Instinct, Drive and Talent” from Best Practices: A Handbook for Advisors and Their Teams,Third Edition. …

1
Podcast 93 - 12 Reasons Why You Should Have a Valid Benchmarking/KPI System 42:46

25d ago42:46

42:46

Supply chain and value analysis seem like an endless world of projects, initiatives, conversions, problems, recalls, and new product request evaluations that just go on and on. Once you think you have everything taken care of, other problems or initiatives show up. One thing is for sure, there also comes a lot of uncertainty with all these initiati…

1
Designing Your Team 19:02

18d ago19:02

19:02

In this episode, Joanne Ferguson discusses the essential best practices for financial services teams, emphasizing the importance of focus, clear roles, and effective processes. Sandra Margolese reads the preface and Chapter 1 'Designing Your Team' from Best Practices: A Handbook for Advisors and Their Teams.…

1
An Introduction to the Best Practices Podcast 3:00

1M ago3:00

3:00

Hello everyone, my name is Joanne Ferguson. I have been in the financial services industry since 1990, working in a variety of roles—from branch operations to regional platforms, as well as in technology and training, conducting roll-outs across the country. One of the most impactful elements has always been the concept of Best Practices, and I hav…

1
Podcast 92 - 6 Expectations for Integrating Clinical Supply Utilization Management Into Your VA Program 23:35

3M ago23:35

23:35

Pricing is tight. Sometimes we can find a few big savings opportunities but many times we are guarding against price increases in these inflationary times. Senior leadership is always looking to find new ways to reduce costs without having to face things like major layoffs or hiring freezes. Clinical supply utilization management (CSUM) is still a …

1
Podcast 91 - Solving Supply Chain Resilience Challenges 31:25

4M ago31:25

31:25

In this special podcast we spoke with Jonathan Jarashow, CEO of OmniChannel Health, and discussed the unique needs and challenges of the healthcare supply chain. Jonathan and I delved into issues related to pricing, backorders, shortages, and how strategic value analysis and companies like OmniChannel Health can help to alleviate these challenges.…

1
Podcast 90 – Supply Chain Advantages to Using UDI 21:11

5M ago21:11

21:11

In this special podcast we interviewed hospital supply chain experts from Vuemed, the leading solutions firm in inventory management. Chris Anderson, Director of Technical Program Management, and Katherine McAlister, Customer Support Operations Manager, delve into the UDI system in the medical device supply chain and clinical management.…

1
Podcast 89 - 5 Easy Steps to Integrating Advanced Savings into Your Value Analysis Program 18:22

6M ago18:22

18:22

Everyone knows that value analysis is a big money saver from the standpoint of cost avoidance with new product requests as well as picking the right products from contract conversions. Not to mention, managing the supply resilience and recall issues that occur oh so often which hospitals cannot afford to throw major dollars at anymore. Value analys…

1
10 Principles of Kaizen 13:34

9M ago13:34

13:34

DISCLAIMER: Not endorsed by, affiliated with, or sponsored by Ivanti, Cherwell, ServiceNow, Remedy, Infor, or Sage. Any use of the software product names is descriptive of product experience/skillset or used to review the ITSM and CRM products. What is Kaizen, you may ask? Kaizen as you may suspect, is Japanese for "Improvement". It's a concept of …

1
Podcast 88 - Getting Max Value Out of Sales Reps for Your Value Analysis Program 43:03

10M ago43:03

43:03

A Special Interview with Mark CopelandRobert Yokl による

1
Podcast 87 - Savings Beyond Price - You Control the Faucet 19:23

10M ago19:23

19:23

Let’s face it, inflation, clinical labor shortages, and market conditions are doing a number on our health systems’ bottom lines and forcing organizations to find new and better ways to eke out costs while maintaining quality and outcomes. This is easier said than done. Group purchasing organizations and your own custom contracting are readjusting …

1
Is iPaaS the future for Ivanti Integrations? 11:42

11M ago11:42

11:42

DISCLAIMER: Not endorsed by, affiliated with, or sponsored by Ivanti, Workato, Zapier, BMC Remedy. Any use of the software product names is descriptive of the fact that we have experience with the mentioned ITSM and CRM products Although the term Integration Platform as a Service was invited in 2011, the first such services didn't surface in the Iv…

1
When to consider a freelance contractor for your Ivanti Neurons ITSM/ITAM system 11:23

12M ago11:23

11:23

If you would have asked that question 28 years ago, the answer would likely have been quite different. You see ITSM has come a long way since the early Helpdesk days. Back then most helpdesk systems were very basic ticket systems that recorded employee information, symptoms, ticket categories, and allowed you to prioritize and assign tickets. Sure …

1
Podcast 86 - What Should Your Priorities Be Going Into 2024? 19:15

12M ago19:15

19:15

A new year will no doubt challenge many in our supply chain industry to up our game to new levels that we never thought possible. Let’s face it, there is a heck of a lot of change going on and higher demands from our Chief Financial Officers to optimize costs to mitigate the budgetary shortfalls that all health systems are seeing. All this on top o…

1
Ivanti ITSM Project FAQ by Service Desk Managers 19:32

1y ago19:32

19:32

DISCLAIMER: Not endorsed by, affiliated with, or sponsored by Ivanti, ServiceNow, Remedy, Infor, or Sage. Any use of the software product names is descriptive of product experience/skillset or used to review the ITSM and CRM products. FAQ Do you really need a dedicated Ivanti Consultant? How important is Ivanti Certification? What time zone are you…

1
Podcast 85 - When is the Right Time to Evaluate a Major Product or Service Category 19:00

1y ago19:00

19:00

Timing is everything and it does apply to the cost/value/quality world in our healthcare supply chain. In a perfect world, you would want to take the time and have your value analysis teams review all of their major product and/or service category spends and wring the towel dry on savings. But given that the average hospital purchases anywhere from…

1
Onsite vs Remote Ivanti Consultant/Developer? 4:45

1y ago4:45

4:45

Back in the day before Zoom, before Goto Meeting, before the Internet, onsite visits were the only approach. Nowadays you hardly find anyone requiring an onsite and if you do. You really need to ask yourself, why?

1
What is Ivanti Certification? And is it important? 5:09

1y ago5:09

5:09

Lately on various Social Media Sites there have been quite a few proud posts of Ivanti "Consultants" getting their Certification for Ivanti ITSM. What is Ivanti Certification? And is it important?

1
How many Ivanti Consultants and Developers do you need for your ITSM Project? 5:03

1y ago5:03

5:03

Ivanti ITSM has come a long way in the 27+ years I have implemented the various products from HEAT, HEAT ITSM, Ivanti Service Manager, Ivanti Asset Manager, and now Ivanti Neurons for ITSM/ITAM. Surprisingly the Ivanti Professional Services approach has also changed. From in-house consultants, now outsourced to Ivanti Business partners. Is that goo…

1
Podcast 84 - 4 Major Dynamics of Advanced Cost Optimization 18:56

1+ y ago18:56

18:56

Cost optimization is the art and science of saving money for our healthcare organizations and, at one time, used to be fairly easy by just implementing that right group purchasing contract and garnering the savings that the contract would bring at the best tier level. This has dramatically changed in the past few years with the record inflation and…

1
Podcast 83 - 4 Ways to Leverage Savings Validation for Maximum Results 17:56

1+ y ago17:56

17:56

What is the point of signing a new or renewal contract with the goal of saving money if the savings do not materialize as planned? That’s what savings validation is all about. In fact, here are four ways to leverage savings validation for maximum results.Robert Yokl による

1
Podcast 82 - Supercharging Your Non-Salary Savings with Advanced Clinical Value Analysis Analytics 38:38

1+ y ago38:38

38:38

This podcast was a conversation with Rob Corley, Chief Growth Officer, from Impensa Advisors. Rob has previously been a VP of Supply Chain Services and Analytics for major GPOs and has a vast wealth of savings knowledge and experience in advanced non-salary (supplies & services) expenses. Our goal was to share with you the true potential of looking…

1
Podcast 81 - 4 of the Most Important Elements to Saving Big in Healthcare Value Analysis 15:33

1+ y ago15:33

15:33

Everyone has a degree of experience in cost management, personal and business-wise, which we bring to the table in our value analysis meetings. There is also common sense that can guide us as well, but these experiences and common sense can only get us so far in the savings game. We need to have solid mindsets, knowledge-based tools, and some cleve…

1
Podcast 80 - Big Savings in Retrospective Value Analysis Reviews 19:50

1+ y ago19:50

19:50

We are in tough budgetary times right now with regards to expense reduction at just about every health system in the country. Increased labor costs, supply chain issues, pricing increases, and inflation are really hurting our health systems’ bottom lines. As a value analysis professional, you may ask, how do we make a big splash in the savings buck…

1
Podcast 79 - Winning with a Clinically Integrated Value Analysis Process 48:17

1+ y ago48:17

48:17

With Suzanne Smith, Solutions Advisor, Lumere—a GHX Company, and Kerry Lepage, Clinical Nurse Leader and Director of Surgical Services at Maine Health. Suzanne and Kerry discuss how they got into healthcare supply chain and value analysis, successful strategic sourcing initiatives, the key stakeholders in value analysis, and how to gain buy-in for …

1
ChatGPT and ITSM 2:02

2y ago2:02

2:02

DISCLAIMER: Not endorsed by, affiliated with, or sponsored by Ivanti. Any use of the software product names is descriptive of product experience/skillset or used to review the ITSM and CRM products.ChatGPT by definition is a large language model trained by OpenAI based on the GPT (Generative Pre-trained Transformer) architecture, designed to unders…

1
Podcast 78 - 3 Tips About Value Analysis Committees Vs. VA Teams You Can’t Afford To Miss 19:36

2y ago19:36

19:36

We continue to see value analysis professionals working through a value analysis committee structure on new and renewal GPO contracts, new product requests, recalls, etc., even if they call them value analysis teams. Let me remind you that there is a big difference. To this end, here are three tips about value analysis committees vs. teams you can’…

1
Podcast 77 - Starting Your Own Clinical Supply Utilization Management Program 22:00

2y ago22:00

22:00

I recently had a sales call with a hospital Director who was interested in starting a Clinical Supply Utilization Management (CSUM) program at his hospital. His reasons were that they had been doing as much as possible with GPO/contract price and standardization but that they were doing nothing about clinical supply utilization. Being new to the CS…

1
Podcast 76 - It's 2023: How Do You Make Your Clinical Value Analysis Program Even Better? 23:12

2y ago23:12

23:12

As we begin a new year, it is good to take a step back and take a good look in the mirror at your value analysis and cost management programs. These are especially important right now in these tough economic times where your Chief Financial Officer is looking for every dollar of revenue and savings they can muster. Plus, it is just a good time to i…

1
Podcast 75 - 6 Unwanted Things that Happen When the Products, Services, and Technologies You Buy Are Put into the Hands of Your Customers 20:24

2y ago20:24

20:24

Too often when a product, service, or technology is purchased, it is considered a completed transaction by your contract managers once they have obtained the best price, and then it is quickly forgotten. You might not realize it, but this is the #1 reason why you would have higher per patient day supply costs than your competition. Remember, price …

1
Podcast 74 - The Next Big Wave to Major Healthcare Supply Chain Savings Success 32:21

2y ago32:21

32:21

Everyone is back in saving money mode in a big way, but many of the streams of savings have fallen off or fizzled out altogether. That does not mean that there are not major savings still left in the healthcare supply chain, because there are. Most healthcare supply chain pundits and afficionados agree that the next big wave of healthcare supply ch…

1
Podcast 73 - 5 Strategies for Big Healthcare Supply Chain Savings 27:38

2+ y ago27:38

27:38

I don’t think I need to tell you that the effects of the double whammy of the pandemic and inflation (8.5% as I write this article) is eating into your healthcare organization’s margins. That’s why the need for big supply chain savings couldn’t be greater as your healthcare organization’s volumes drop, supply costs soar, and increased agency nurses…

1
Podcast 72 - How Utilization Reporting Helps You Pick Up Savings Opportunities Including Price 15:30

2+ y ago15:30

15:30

Price is a very simple element of the healthcare supply chain procurement process. You order the product at that price and get the total spend for that line-item product. This is the total spend that we see every day from the vendors and manufacturers that we purchase from. Now envision this same scenario happening to thousands or even tens of thou…

1
Podcast 71 - Healthcare Value Analysis Software Mistakes That Can Be Costly 18:20

2+ y ago18:20

18:20

Now that the value analysis community has embraced value analysis software (VAS) as a best practice, more hospitals, systems, and IDNs are acquiring this easy to master technology. However, for those value analysis practitioners contemplating purchasing value analysis software in the future, here are some of the top mistakes to avoid that can be co…

1
Podcast 70 - 3 Powerful Strategies for Dealing With Your Healthcare Organization’s Rising Supply Chain Costs 20:16

2+ y ago20:16

20:16

I don’t need to remind you that the cost of just about everything you buy is increasing due to supply chain shortages, higher labor cost, and surging energy prices, which all contribute to the high inflation rate we are now experiencing. In fact, many economists believe this situation can get worse in the coming months! Is there anything you can do…

1
Podcast 69 - Healthcare Value Analysis: Steps for Achieving Better Results 26:05

2+ y ago26:05

26:05

There are many different iterations that value analysis has morphed, evolved, and emerged into leading up to 2022. Value analysis is predominantly applied to products, services, and technologies in the healthcare supply chain. The primary focus of value analysis practitioners is working with hospital and/or system-based value analysis teams that ar…

1
Podcast 68 - What Is A KPI And How Can It Help Improve My Supply Chain Department’s Performance? 23:32

2+ y ago23:32

23:32

We are often asked how a healthcare supply chain organization can get better than just good. Our answer is always to employ KPIs (or key performance indicators) to quantify and measure your supply chain performance over time. This way your employees and teams have goals to shoot for, milestones to meet, and insights into your operations.…

1
Do you really need a Project Manager for your Ivanti Neurons for ITSM/ITAM Implementation? 8:50

2+ y ago8:50

8:50

DISCLAIMER: Not endorsed by, affiliated with, or sponsored by Ivanti, ServiceNow, Remedy, Infor, or Sage. Any use of the software product names is descriptive of product experience/skillset or used to review the ITSM and CRM products.Short Answer is NO, you don't need a project manager. In fact, one of the most common mistakes made by companies imp…

1
Podcast 67 - How Value Analysis Software Makes Your Job Easier 21:20

3y ago21:20

21:20

Value analysis software is here to stay in the healthcare supply chain and there are good reasons why. Those who employ value analysis software at their hospital, system, or IDN know that it easily consolidates all of their information in one platform. This aids in vetting new product, service, and technology requests and can provide important reso…

1
What makes a great Ivanti HEAT Neurons Administrator/Developer/Consultant? 11:03

3y ago11:03

11:03

DISCLAIMER: Not endorsed by, affiliated with, or sponsored by Ivanti, ServiceNow, Remedy, Infor, or Sage. Any use of the software product names is descriptive of product experience/skillset or used to review the ITSM and CRM products.One of the most common Ivanti HEAT Neurons Implementation challenges identified by clients is "Admin Training". What…

1
Podcast 66 - Integrating Utilization Management Into Your Hospital's Value Analysis Program 22:48

3y ago22:48

22:48

We recently conducted a webinar for our value analysis/supply chain community on the benefits of integrating supply utilization management (SUM) into their value analysis program because we believe there is nowhere else to go to achieve double-digit supply chain expense savings. Here are some highlights from this webinar. Over the last 76 years val…

1
Podcast 65 - Clinical Integration for Your Value Analysis Program and Supply Chain 16:43

3y ago16:43

16:43

With the new term “Clinical Integration in Supply Chain” that has been embraced by many health systems throughout the country, there seems to be a little confusion regarding the actionable steps with this next level modality. You could easily say that you need more physician involvement in value analysis teams or need to add more clinicians to the …

1
Developer or Consultant? 3:33

3y ago3:33

3:33

DISCLAIMER: "Ivanti Consultant", and "Ivanti Developer" refer to job description, experience, and skill set with Ivanti's products. There is a very important distinction between Ivanti HEAT ITSM Developers, Consultants, and Architects, and of course there are Ivanti Freelancers too. You also need to evaluate competency vs skill and number of years …

1
Podcast 64 - Is It Time to Get Back to Saving Money? 15:48

3y ago15:48

15:48

We are all in a new world of mitigation, PPE, social distancing, etc., that has been a laser focus for over two years now. The goal was to stop the coronavirus pandemic from spreading and prevent the overwhelming of our healthcare systems. Now that we see a light at the end of the tunnel, we need to start thinking about refocusing our hospital supp…

1
Is Ivanti a Professional Services Provider? 12:30

3y ago12:30

12:30

DISCLAIMER: Not endorsed by, affiliated with, or sponsored by Ivanti, ServiceNow, Remedy, Infor, or Sage. Any use of the software product names is descriptive of product experience/skillset or used to review the ITSM and CRM products. Ivanti is an IT powerhouse and supply software systems that require professional services. That is not the same as …

1
Podcast 63 - The Worst Number in the Healthcare Supply Chain Savings Game is One 18:39

3y ago18:39

18:39

The number one strategy for saving money in the healthcare supply chain is by saving on price. When you look at contracting and strategic sourcing, it’s all about price. Standardization is a function of consolidating volume towards a common vendor(s) to attain a better tier or negotiate a better price. When an organization changes their group purch…

1
About your ITSM Podcaster 3:09

3y ago3:09

3:09

DISCLAIMER: Not endorsed by, affiliated with, or sponsored by Ivanti, ServiceNow, Remedy, Infor, or Sage. Any use of the software product names is descriptive of product experience/skillset or used to review the ITSM and CRM products.Meet your Podcaster CV: Gregor has been providing ITSM Best Practices, Latest Solutions, Development, Consulting, Ar…

1
Dashboard Reporting & Christmas Lights 3:17

3y ago3:17

3:17

DISCLAIMER: Not endorsed by, affiliated with, or sponsored by Ivanti. Any use of the software product names is descriptive of product experience/skillset or used to review the ITSM and CRM products.Jingle bells, jingle bells.. WAIT, say what? Christmas Lights? What do Christmas Lights have to do with ITSM products such as Ivanti HEAT Neurons?? EVER…

1
Software Asset Management 101 8:10

3y ago8:10

8:10

Software asset management (SAM) is a business practice that involves managing and optimizing the purchase, deployment, maintenance, utilization, and disposal of software applications within an organization. Sounds great, but where do you start? DISCLAIMER: Not endorsed by, affiliated with, or sponsored by Ivanti. Any use of the software product nam…

1
Podcast 62 - 5 Tips On Establishing Your Own Hospital Supply Utilization Management Program 25:41

3+ y ago25:41

25:41

As hospitals, systems, and IDNs see fewer savings results from their GPO/local new and renewal contracts, more and more healthcare organizations are preparing to launch their own Supply Utilization Management (SUM) Program to make up for these shortfalls. To this end, here are five tips on establishing your own Supply Utilization Management Program…

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Best Practices Podcast

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