最高の Pasco ポッドキャスト (2024)

In this episode, I sit down with Richard McLeod, hospitality veteran and co-owner of Loaded, a groundbreaking platform designed to transform the way hospitality businesses operate. With over 15 years of hands-on experience running a network of 12 diverse bars, pubs, and restaurants across New Zealand, Rich has built Loaded to be the ultimate operat…

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Behind the Scenes of Hospitality Recruitment with Industry Legend Jenny White 58:13

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9d ago58:13

58:13

In this episode, I dive into the world of recruitment with Jenny White, CEO & Founder of White Now a powerhouse in the Club, Gaming, and Hospitality industry, known for her vibrant personality and immense dedication. With over 20 years of experience and 1,700+ clients, Jenny (aka "Wiz" on social media) has placed around 7,000 managers and team memb…

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From Science to Sips: Altina's Mission to Revolutionise Wine 53:11

14d ago53:11

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In this episode, I sit down with Christina Delay, Ph.D. the visionary founder of ALTINA Drinks, a company revolutionising the non-alcoholic wine industry with a scientific approach and a deep appreciation for native Australian botanicals. With a background in Chemical Biotechnology and Plant Biology, Christina shares her personal journey of disrupt…

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Everyone Has A Role To Play 38:52

23d ago38:52

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In this episode, I speak with Arely about the groundbreaking two-day workshop Mounties is offering to the Club Industry—free of charge—focused on Domestic and Family Violence (DFSV). This initiative is the first of its kind in the industry, aiming to inspire similar efforts across other sectors. With alarming statistics in Australia—where one woman…

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Pat Kemp 19:17

27d ago19:17

19:17

Send us a text Running for Congressional District 12 Pat explains why she is a better candidate than Laurel Lee and what she will do in Congress.Pasco County Democrats による

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Sherri Sharer 12:51

27d ago12:51

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Send us a text Sherri is a candidate for the Port Richey City Council to fill an un-expired term until next April. She is a long-time resident of Port Richey.Pasco County Democrats による

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Getting Your People to Step Up: Secrets to Team Empowerment 52:09

28d ago52:09

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In this episode, I had the pleasure of speaking with the dynamic Shivani Gupta—keynote speaker, business coach, author of eight insightful books, including her latest release “Getting Your People to Step Up” and a dedicated coach for women in business. Shivani shares her expertise on leadership, fostering team growth, and empowering employees to st…

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Willie Bura 20:54

1M ago20:54

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Send us a text Willie is running for District 56, and has quite a background making him a good choice for voters.Pasco County Democrats による

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Little Leader, Big Impact: Snacktember 19:09

1M ago19:09

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In this inspiring episode, we sit down with 11-year-old Lennox Wade, a remarkable young leader who’s changing the world one snack at a time. At just three years old, Lennox founded Snacktember, a charity that started with a simple idea: to share unwanted snacks with kids who need them. Eight years on, Snacktember has evolved into a registered chari…

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Karl Ceislak 19:32

1M ago19:32

19:32

Send us a text Karl is running for election in Pasco County for State House District 54.Pasco County Democrats による

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Creating a Customer Service Culture that Keeps Them Coming Back 42:23

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In this episode of The Michelle Pascoe Hospitality Podcast, we are joined by the incredible Shep Hyken, a world-renowned customer service and experience expert, researcher, and New York Times and Wall Street Journal bestselling author. Shep has dedicated his career to helping companies build loyal relationships with their customers and employees. W…

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Doris Carroll 19:51

1M ago19:51

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Send us a text She explains why she is running Fl. Senate District 21, and how her background in labor relations and the Enviroment make her suitable to be elected.Pasco County Democrats による

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Ben Braverman, 19:51

2M ago19:51

19:51

Send us a text Running for District 23 Florida SenatePasco County Democrats による

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Judy Frieberg 18:19

2M ago18:19

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Send us a text As as Candidate for Fl. House District 55 she explains why she is running and what she can bring to the House.Pasco County Democrats による

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Amy Wintraub Progress Florida 15:22

2M ago15:22

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Send us a text Amy discusses how important it is for the passage of Amendment 4: Abortion Rights in Florida.Pasco County Democrats による

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Your Face Says It All 6:36

2M ago6:36

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In this episode, we dive into the powerful connection our facial expressions create, particularly through the simple act of smiling. We'll explore how a genuine smile can foster trust, build rapport, and enhance communication in both personal and professional settings. Learn why your face says it all when it comes to connecting with others and how …

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Marilyn Hollaran Candidate 19:47

2M ago19:47

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Send us a text Running for District 11 she explains what she will try to do if elected.Pasco County Democrats による

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Danny Ackroyd-Isales 20:45

2M ago20:45

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Send us a text Danny is running for Pasco County Commissioner.Pasco County Democrats による

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Women Leading the Way: Mentorship and Market Strategy 55:16

2M ago55:16

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In this incredible episode I sit down with Rachel McHugh, a dynamic leader in the gaming industry with a fascinating career journey that proves there’s no one path to success. With a Bachelor of Commerce in Marketing and Demography, Rachel initially aspired to become a demographer for the Australian Bureau of Statistics. But life had different plan…

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Rock Aboujaoude Jr. 18:01

2M ago18:01

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Send us a text Rock is a candidate for U.S Congressional District 12 in Florida.Pasco County Democrats による

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Mapping the Customer Journey 19:08

2M ago19:08

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In this episode, I dive into the fascinating world of Mystery Shopping, exploring how to bring data to life to create unforgettable customer experiences and elevate service standards. Join me as I uncover the secrets behind our proprietary OARS system, featuring over 10,000 carefully crafted questions designed to evaluate every aspect of a business…

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Are Robots Taking Over The World? 48:41

2M ago48:41

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In this episode, we dive into the digital landscape with Tracy Sheen, author of the award-winning "The End of Technophobia" and the upcoming "AI & U: Business Reimagined." Tracy, a leading futurist in APAC, is renowned for demystifying complex tech concepts and making them accessible for businesses of all sizes. With over 120 workshops delivered ac…

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The Power of Connection & Learning Across Industries 9:20

3M ago9:20

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In this episode, I share my recent experience speaking at a conference outside the hospitality industry. It was an eye-opening opportunity to learn new things, meet inspiring people, and broaden my perspective. I dive into the importance of continuous learning and education for personal and professional growth, and how stepping into different indus…

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Purple Friday in Ballina: A Grassroots Movement Against Domestic Violence 46:28

3M ago46:28

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In this episode, we explore the inspiring story of Tere Sheehan, CEO of Cherry Sports Group, and the creation of Purple Friday, a movement born out of a tragic domestic violence incident in Ballina. As the town was already struggling to recover from devastating floods, Tere's leadership and his team turned this dark moment into a powerful symbol of…

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Southern Charm in Australia: The Red Gum BBQ Story 59:06

3M ago59:06

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In this episode, we delve into the heart of Red Gum BBQ, Australia's first B-Corporation certified restaurant, to uncover how Melissa Goffin and her team blend Southern charm with a commitment to sustainability, ethical business practices, and women's advocacy. Join us as we explore the journey of Red Gum BBQ from its humble beginnings to becoming …

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Redefining Real Food: Phil Dawson's Vision at Ruby Lane Wholefood 1:22:02

4M ago1:22:02

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Phil's dedication extends beyond his business, as he actively supports local charities like Local Kind, Royal Far West, and Head High Skills. His efforts have not gone unnoticed; Ruby Lane has garnered numerous accolades, including the Northern Beaches Sustainability Award, Covered Magazine Coffee Championships, and a finalist position in the Resta…

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Celebrating 30 Years of Excellence! Igniting Potential and Achieving Dreams 32:38

4M ago32:38

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Join me in this special episode as we commemorate three incredible decades in business. This journey wouldn't have been possible without the amazing clients, business associates, and mentors who have shared their wisdom, listened, and cared. To the thousands I've had the privilege to train, thank you. Your dedication and growth have been inspiring.…

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EP231MP 54:00

4M ago54:00

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Get ready for an inspiring episode of my podcast as I welcome Peter, the CMO of Reflections Holidays. Leading the largest outdoor hospitality brand in NSW, Peter is at the forefront of an incredible brand transformation. In just two years, he has driven Reflections to new heights, increasing brand awareness by 35%, boosting revenue by 18%, and doub…

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Connecting Culinary Excellence: An Inside Look with Tawnya Bahr & Lucy Allon from Straight To The Source 58:13

4M ago58:13

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Join me for an insightful conversation with the dynamic duo behind Straight To The Source, Tawnya Bahr and Lucy Allon. In this episode, we delve into the world of culinary excellence, sustainability, and the importance of connecting with the origins of our food Tawnya Bahr, an esteemed culinary expert, Group Executive Chef, and Director of Straight…

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Crafting Careers Beyond Conventional Paths with Rebekah Di Blasi 52:40

5M ago52:40

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Join me for a compelling conversation with Rebekah Di Blasi, founder of Design Your Best Work Life, as we delve into the transformative power of early career experiences in hospitality and retail. With over 15 years in corporate HR and recruitment, Rebekah brings a wealth of knowledge to the table, particularly in supporting mid-career professional…

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A Blueprint for Seamless and Sustainable Event Management 40:18

5M ago40:18

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In this episode, I have the pleasure of hosting Emma MacGregor, a seasoned professional with over 20 years of experience in the Events and Hospitality Industries. Her extensive background spans venue management, catering, and sales, making her a true connector of like-minded individuals. Emma is passionate about sustainability and is committed to d…

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From Ambience to Menu: Making Your Venue the Place to Be 14:11

5M ago14:11

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In this episode, I delve into how to prepare your hospitality venue for the upcoming Long Weekend. With cold weather setting in, it's essential to make your space appealing to both regulars and visitors. I'll discuss creating cozy spaces that invite guests to linger, the impact of fresh flowers on your decor, and how to craft an inviting ambience t…

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Lessons from the Hospital: Cross-Industry Insights for Business Improvement 14:12

6M ago14:12

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In this podcast episode, I delve into a personal experience at St. Vincent's Hospital, highlighting the valuable lessons we can learn by looking beyond our own industry. During my time at the hospital, I observed various operational practices, communication strategies, and cultural aspects that significantly enhanced efficiency and teamwork. By sha…

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Episode 225 THE BIG FOUR: COMMON MISTAKES AND HOW TO AVOID THEM 23:12

6M ago23:12

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Are you making one of the four biggest mistakes that can derail your business? In my latest episode, I uncover the critical errors many business owners overlook. From setting a clear vision to the essential skills you need to lead, I’ve got you covered. Join me as I tease out the hidden traps and share strategies to steer your business towards succ…

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Amy Weintraub on Amendement 4: Abortion Rights 15:58

6M ago15:58

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Send us a text Amy brings us up to date on the fight to make abortion rights legal in Florida, and to prevent the State from having the power to determine what a woman may do.Pasco County Democrats による

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Boost Your Revenue: Guide to Direct Bookings and Digital Mastery 59:12

6M ago59:12

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Join me for an insightful conversation with Bart Sobies, the powerhouse behind The Accommodation Show, iBooked.Online, and the STRIVE to Thrive Conference. Bart's entrepreneurial journey began at just 15 with his first online business, which grew into a successful tech company. With his deep expertise in technology, marketing, and investment, Bart …

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A Taste of Innovation: The Stomping Ground Brewing Co Experience 58:37

6M ago58:37

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In this episode, we delve into the captivating journey of Steve Jeffares, a filmmaker turned craft beer pioneer. Steve's story begins with a pivotal moment in 2000, when he experienced a beer revelation while living in Los Angeles. Upon returning to Melbourne, he, along with Guy Greenstone and Justin Joiner, co-founded The Local Taphouse in Melbour…

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BREWING SUCCESS: HOW ALEX CRAFTS COMMUNITY AND COFFEE IN SYDNEY 54:54

7M ago54:54

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Welcome to this exciting episode of our podcast where we delve into the vibrant world of Sydney's specialty coffee and hospitality scene with Alex Williams, a seasoned entrepreneur and co-founder of three renowned retail brands: The Commune Project, Dachshund Coffee, and Anvil Coffee Co. With over fourteen years of experience, Alex recounts his ent…

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Chef’s Table to SEO: Jose Chavez’s Recipe for Digital Success 43:06

7M ago43:06

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Once a high-flying chef in the world’s most prestigious kitchens, Jose Chavez has swapped his chef’s hat for the digital cap of SEO and blog growth mastery. With 15 years of stirring sauces and seasoning steaks in hatted establishments like Jacques Reymond and on shows such as MasterChef, Jose’s transition from kitchen to keyboard is nothing short …

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Brewing To a Different Tune 54:37

7M ago54:37

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Richard Jeffares' journey from craft beer enthusiast to gluten-free brewery pioneer is a tale of passion, resilience, and innovation. Diagnosed with Coeliac Disease in 2015, Jeffares faced the stark reality of a gluten-free diet, stripping him of the craft beer diversity he cherished in Australia. This seemed to mark the end of his craft beer adven…

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Innovation Through Experience: Unpacking Jess McDonald's Business Mastery 46:00

7M ago46:00

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In this episode, I delve into the intricacies of building businesses, navigating through evolutions, fostering innovative ideas, and leveraging corporate world experiences with none other than Jess McDonald. With a remarkable 25-year journey in retail that has taken her across the globe—from Japan to Australia and Europe to New Zealand—Jess stands …

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Competitive Socialising! Indoors and it's fun... 40:38

8M ago40:38

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In this engaging episode, we dive into the world of Competitive Socialising, a concept that redefines the balance between work and leisure. Join us as we uncover the story of Sportsplus, a groundbreaking idea born out of a simple frustration with golf, which has since transformed into a thriving business in Australia. Whether you're a staunch non-c…

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Unlocking the Essence of Customer Service: Beyond Efficiency 22:51

8M ago22:51

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In this episode, I delve into the essence of customer service and how it is so much more than mere efficiency and that it is all about unforgettable experiences. Reflecting on my recent travels across the east coast of Australia, where I've been training frontline teams and nurturing leadership development, I've observed the remarkable dedication a…

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Episode 216 - Exploring Service Industry Challenges & Innovations 28:32

8M ago28:32

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🎧 Tune in to the latest episode of The Michelle Pascoe Hospitality Podcast! 🌟 In this week’s episode, I take the guest seat to share my invaluable insights and experiences gained over three decades dedicated to the customer experience. Prepare to be inspired as I dive deep into the customers' insatiable quest for the most unforgettable moments. Joi…

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Amplifying Women's Voices in Business 49:51

9M ago49:51

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In this week’s episode my guest is an extraordinary woman shaping the business landscape. We unravel the remarkable journey of Jules, founder of Handle Your Own PR, She’s The Boss Group, and Australian Women Speakers. With over a decade of teaching small business owners the art of securing free publicity, Jules initiated the She’s The Boss group du…