Todd Sega, Managing Director of Pharmacy at PQS by Innovaccer, predicts five key changes will drive pharmacy’s value-based care evolution in 2025 in this PQS Quality Corner Show episode. Nick Dorich, PharmD, PQS Senior Manager of Pharmacy Accounts, acts as host on this episode and interviews Todd on key changes to non-dispensing revenue opportuniti…

Jesse McCullough, Founder of Keystone Pharmacy Insights, returns to the PQS by Innovaccer Quality Corner Show to discuss the seven levels of awareness as it relates to impacting pharmacy leadership. Podcast Host Nick Dorich, PharmD, PQS Senior Manager of Pharmacy Accounts, asks McCullough to describe each level of the awareness spectrum, provide re…

Join PQS for a mini-roundtable discussion about the 2024 NCPA Annual Convention and a recap of our interactions with pharmacists on the show floor about EQUIPP Enhanced Services. The NCPA event was held the last weekend in October in Columbus, OH. David Simoneaux, Sr. Communications Specialist, interviews Nick Dorich, Associate Director of Pharmacy…

Emilee Kennelly, Manager of Adherence Improvement and Clinical Services at Rite Aid chats with the PQS by Innovaccer Quality Corner Show about empowering their pharmacy teams to improve patient care services and help patients manage their medications. Quality Corner Host Nick Dorich, PharmD, and Emilee Kennelly talk about how to improve medication …

Claire Schrunk, PharmD, Director of Clinical Pharmacy Operations at EPIC Pharmacies, Inc., talks with the Quality Corner Show about how they recommend using EQUIPP to boost patient care and revenue. Host Brittany Boyd, Sr. Manager of Pharmacy Training and Support at PQS by Innovaccer asks Schrunk about the benefits that pharmacies are seeing from u…

Emily Endres, VP of Pharmacy for PQS by Innovaccer conversed with Abdou Bah, SVP, Medical Management and Chief Health Equity Officer at EmblemHealth, on how community pharmacies are reshaping healthcare delivery in a recent online webinar. Discussions revolved around pharmacy partnerships, clinical services, blood pressure management and encouragin…

The PQS by Innovaccer Quality Corner Show talks with Christine Perry, R,Ph, Manager, Pharmacy Recruiting and College Relations at Albertsons about transitioning into a pharmacist role and growing as a pharmacist. Perry talks about areas of focus and certifications necessary to become a successful pharmacist. She also provides advice for future phar…

Nikki Price, Director of Managed Care at Albertsons guests on the PQS by Innovaccer Quality Corner Show to talk about partnering with PQS to expand new pharmacy services and improve patient care through performance programs. Quality Corner Host Nick Dorich, PharmD, and Nikki Price talk about working with health plans on new programs and services th…

The PQS Quality Corner Show talks with Kennedy Erickson, staff pharmacist at Chehalis Pharmacy in Washington about opening a new pharmacy, promoting patient care services in the local community, and growing a "PHARMaly." Erickson explains how a new pharmacy location can be promoted from the original store location to create a buzz in the new commun…

The Quality Corner Show chats with Dave McCormick, Director, Immunization Division of the Indiana Department of Health about the Vaccines for Children Program (VFC) and improving access to immunizations for Indiana adolescents. Podcast Host Nick Dorich asks why this age range is an area for improvement and how pharmacies can make a difference. McCo…

July is Minority Mental Health Awareness Month. The Quality Corner Show chats with Marvin Ferguson, RPh, M.B.A, LSSGB, PMSP, and President of MarvLeads about Minority Mental Health at the community level in this episode. PQS Senior Manager, Pharmacy Training and Support, Brittany Boyd, MHA, interviews Ferguson about ways to positively impact a pati…

The PQS by Innovaccer Quality Corner Show talks with Natalie K. Powers, PharmD, R.Ph., BCMTMS, and Supervisor of MTM & Clinical Operations at Kinney Drugs about transforming care and engaging patients with EQUIPP. Quality Corner Host Nick Dorich, PharmD, asks Natalie what her pharmacy team is doing to be successful in 2024, how EQUIPP is helping op…

The Quality Corner Show sits down with U-Save-It Pharmacy co-owners to talk about how they use EQUIPP in a management setting for all 46 of their pharmacies. Joining us on this podcast episode: Tommy Sharpe, CEO, Crowe's Management, VP/Co-Owner U-Save-It Pharmacies/Buy-Rite Drugs Ashley Kunkle, PharmD, Chief Officer of Pharmacy Operations, Crowe's …

Amanda Ryan, PharmD, BCGP, CPHQ, Director of Education, Pharmacy Quality Alliance (PQA) joins the Quality Corner Show to talk about what to expect at the upcoming PQA Annual Meeting 2024 in Baltimore on May 14 - 16. Quality Corner Show Host and PQS Associate Director of Pharmacy Accounts, Nick Dorich asks Ryan about the main reasons to attend this …

The Quality Corner show reunites with Veronica Vernon, PharmD, BCPS, BCACP, MSCP, and Assistant Professor and Vice Chair of Pharmacy Practice at Butler College of Pharmacy and Health Sciences for a newsworthy update on contraception access at the pharmacy level. Vernon chats with podcast host Nick Dorich, PharmD, PQS Associate Director of Pharmacy …

The Quality Corner show welcomes back Vibhuti Arya, PharmD, MPH, FAPhA and Professor at St. John's University's College of Pharmacy and Health Sciences for a discussion on interpersonal conflict and how that relates to healthcare. Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts, chats with Arya about different types of…

PQS Senior Manager of Pharmacy Training and Support, Brittany Boyd, returns to the Quality Corner show to help unpack the full year of performance data for 2023 in EQUIPP that is available with the 2024 February EQUIPP Refresh. Boyd talks with Quality Corner Show Host and PQS Associate Director of Pharmacy Accounts, Nick Dorich, about what pharmaci…

The PQS Quality Corner Show welcomes back PQS Director of Analytics and Program Development Andrew Thorne, PharmD, MS, to talk about findings from the 2023 Trend Report in Pharmacy Quality. Thorne first breaks down the first chapter of the report that studies the impact of socio-demographic factors, including age, gender, and low-income subsidy (LI…

Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts, chats with Emily Endres, VP of Client Services at PQS about why pharmacy and healthcare quality will matter more in 2024. Endres talks briefly about CMS legislation in 2024 and how that affects quality care and why that still matters for pharmacies. There is also discuss…

Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts, partners with fellow teammate Connor Kovatch, Customer Experience Specialist to run down answers to the top EQUIPP questions from 2023. Kovatch addresses common questions that EQUIPP users have had related to medication adherence performance rates. Questions cover scenar…

The PQS Quality Corner Show welcomes Radha V. Patel, PharmD, MPH, BCACP, Director, Pharmacy Quality Improvement at Centene Corporation to talk about how the managed care community can engage with community pharmacies to support adherence and clinical measures like Controlling Blood Pressure. Podcast Host Nick Dorich, PharmD, PQS Associate Director …

Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts, interviews Stephanie Hale, PQS Quality Programs Manager about Enhanced Services opportunities currently available in EQUIPP. Stephanie talks about three programs: Controlling Blood Pressure, A1c, and Year End Adherence programs, and the response of pharmacies that are im…

The Quality Corner Show invites back Jesse McCullough, Founder of Keystone Pharmacy Insights, to cover a variety of leadership lessons and topics without getting thrown by podcast Host Nick Dorich, PharmD, PQS Senior Manager of Pharmacy Accounts. McCullough talks about directional leadership, suggests implementing Judo tactics into leadership strat…

The Quality Corner Show welcomes back Dr. Ben Urick, PharmD, PhD, Principal Health Outcomes Researcher at Prime Therapeutics and Adjunct Assistant Professor of Clinical Education at the UNC Eshelman School of Pharmacy, to talk about trends in medication adherence including creating value through medication adherence improvement. Urick reviews a bit…

Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts, welcomes Zachary Green, CPhT, Associate Director, Partnership Development at the Pharmacy Technician Certification Board (PTCB) to the Quality Corner Show to talk about PTCB involvement with the Pharmacy Technician Educators Council (PTEC). Green provides a little histor…

PQS Quality Corner Show Host Nick Dorich, PharmD, PQS Senior Manager of Pharmacy Accounts, recaps EQUIPP's appearance at three summer trade shows including McKesson IdeaShare, Cardinal's RBC, and AmerisourceBergen's Thoughtspot in 2023. PQS Team members that guest on this episode include Pharmacy Account Manager Patti Duda, Quality Programs Manager…

The Quality Corner Show explores the rise of AI in healthcare and more specifically its use in pharmacy. Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts, interviews co-founders of the AI Collective Whitley Yi, PharmD, BCPS, and Christy Cheung, PharmD about how pharmacists can leverage artificial intelligence as a tool …

Founder and CEO of Uptown Creation Chris Cozzolino, PharmD joins the Quality Corner Show to talk about how pharmacies should optimize social media strategies with Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts. Cozzolino talks about which social media channels can have the biggest impact in optimizing your online pres…

The Journal of the American College of Clinical Pharmacy recently published an editorial in 2023 asking the question, "Is the “clinical pharmacist” designation still relevant?" Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts, interviews the author of this article, Dave L. Dixon PharmD, FCCP, Professor & Chair, Dept. of…

The Quality Corner Show welcomes back the Pharmacy Technician Certification Board (PTCB) to talk about what is next for pharmacy technicians. This time Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts sits down with William Schimmel, Executive Director & CEO at PTCB. Schimmel talks about how the role of pharmacy technicians has…

Olunife Akinmolayan, PharmD, aka "O", APhA Executive Resident, Practice & Government Affairs, American Pharmacists Association, praises his experience at the PQA 2023 Annual Meeting and provides his takeaways from the event on the Quality Corner Show. Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts, asks "O" about high…

Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts, moderates a discussion and review of the health equity highlights from the PQA Annual Meeting 2023 in Nashville, TN. The guests for this episode include Christie Teigland​, VP, Research Science and Advanced Analytics at Inovalon, and Lisa Hines, PharmD, CPHQ, Chief Quali…

Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts, talks about pharmacist intervention to close statin gaps with Jennifer L. Bacci, PharmD, MPH, BCACP, Endowed Associate Professor in Innovative Pharmacy Practice at University of Washington School of Pharmacy. She's one of the co-authors of the JAMA article Community Phar…

The PQS Quality Corner Show welcomes Thomas Franko, PharmD, Associate Professor of Pharmacy Practice at Wilkes University on the podcast to talk about the upcoming release of OTC Naloxone and what that means for pharmacists in improving community access. Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts also asks Franko …

How can pharmacists utilize year-to-date data in EQUIPP for continuous quality improvement? The PQS Quality Corner Show Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts asks Crosby Tindal, PharmD, BCPS, Pharmacy Quality Manager, Operations Specialist at Cub Pharmacies about pharmacy team adherence-focused goals using year-to-da…

PQS Associate Director of Pharmacy Accounts, Nick Dorich, PharmD, wraps up APhA 2023 with a set of interviews with Sidrah Alam, PharmD, MS PGx, Jessica K. Marx, PharmD, BCPS, and Sandra Rosa, B.S., R.PH. The group speaks about the importance of professional involvement at APhA, connecting with friends and pharmily, and the mental rejuvenation after…

The Quality Corner Show welcomes back DeLon Canterbury, PharmD, BCGP, Deprescribing Implementation Strategist and President/CEO of GeriatRx, Inc. , to talk about deprescribing antipsychotic medications in geriatric populations and why the Centers for Medicare and Medicaid Services is cracking down on nursing homes that overprescribe antipsychotic d…

Salam Kabbani, PharmD, Infectious Diseases Pharmacist Specialist and author of COVID Long-Hauler: My Life Since COVID joins the Quality Corner Show to talk about the patient experience and what pharmacists need to understand about Long COVID. Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts, asks Kabbani to define Long COVID an…

The PQS Quality Corner Show welcomes back PQS Senior Manager of Data Analytics Andrew Thorne, PharmD, MS, to talk about findings from the 2022 Trend Report in Pharmacy Quality. Highlighted topics include patient comfort levels on receiving new services at a pharmacy and whether pharmacists and pharmacy organizations are ready to embrace new service…

Angela Passamonte, PharmD. RPh, Clinical Programs Specialist at Retail Business Services joins the PQS Quality Corner Show to discuss the value of providing immunizations at a community pharmacy level with Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts. Passamonte shares insight on topics including in-pharmacy pediatric vacci…

For this upcoming heart health month, Emily Young, PharmD, BCPS, BCCP, Cardiology Clinical Pharmacist Practitioner joins the Quality Corner Show to talk about Atherosclerotic Cardiovascular Disease (ASCVD) Risk Assessment with Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts. In this episode, Young explains a comprehens…

What goals should a pharmacy set to become high performing pharmacy? Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts talks with Ray Arizmendi, Sr. Account Executive, Payer Relations at PQS about things that pharmacies can do now to become high performing pharmacies in 2023. Arizmendi also talks about performance progra…

John D. Grabenstein, PhD, Managing Editor, Immunize.org, talks about how pharmacy teams have made an impact in COVID Clinical Services during the pandemic on the Quality Corner Show with Host Nick Dorich, PharmD, PQS Senior Manager of Pharmacy Accounts. Grabenstein also talks about how pharmacists and pharmacy technicians experienced increased scop…

Jesse McCullough, Founder of Keystone Pharmacy Insights, returns as a guest on the PQS Quality Corner Show to talk about exploring leadership growth. Topics include leadership growth plans, generational diversity in the workplace, and historical cycles and how that might relate to healthcare. Jesse McCullough on LinkedIn http://www.facebook.com/gro…

PQS Senior Manager of Data Analytics Andrew Thorne, PharmD, MS, returns to the PQS Quality Corner Show to chat about the 2023 Medicare Part C & D Star Ratings Technical Notes with Host Nick Dorich, PharmD, PQS Senior Manager of Pharmacy Accounts. Thorne explains how 2023 star ratings are set and how pharmacists can find value in updates to both Med…

PQS Quality Corner Show Host Nick Dorich, PharmD, PQS Senior Manager of Pharmacy Accounts, recaps EQUIPP's appearance at three summer trade shows including McKesson IdeaShare, Cardinal's RBC, and AmerisourceBergen's Thoughtspot in 2022. Dorich interviews a few PQS team members that attended these shows including Connor Kovatch, Customer Experience …

Katie Dollar, PharmD, Clinical Staff Pharmacist at Price Chopper Pharmacy returns to the Quality Corner Show to provide immunization updates on Human Papillomavirus (HPV) and rounds out a set of August Immunization Awareness Month episodes. In this episode, podcast host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts asks Dollar ab…

The PQS Quality Corner Show talks with Jon​athan Little, PharmD, Research and Innovation Project Management Specialist at APhA Foundation and Tana N. Kaefer, PharmD, Director of Clinical Services at Bremo Pharmacies about instilling vaccine confidence in pharmacy patients. In this episode, PQS Associate Director of Pharmacy Accounts, Nick Dorich, P…

The PQS Quality Corner Show talks with Pharmacy Technician Certification Board (PTCB) Vice President, Partnership Development Liza Chapman, PharmD, FAPhA, and Ryan Burke, PharmD, Director, Professional Affairs at PTCB about how the pharmacy technician's role with immunizations has evolved in the last three years. PQS Associate Director of Pharmacy …

Amanda Applegate, PharmD, BCACP, Director of Practice Development at Kansas Pharmacists Association, returns to the Quality Corner Show for a part II continuation of her discussion on adult immunizations that covers Hepatitis B, Influenza, Pneumococcal, and RSV vaccines. Applegate touches upon flu vaccinations and relays to Host Nick Dorich, PharmD…