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I'm Dr. Jon Finn. I founded the award-winning Tougher Minds consultancy. I have three psychology related degrees and have worked in performance psychology for over 20 years. I started in elite sport (working with world-class athletes and coaches). I now also work with some of the biggest businesses in the world. In this podcast, I share my expertise about how you and your team can use insights from cutting-edge science and elite sport to fulfil your potential in our challenging world. I prov ...
 
Selling is an interactive activity and successful results will be determined by being prepared for all opportunities. The market is constantly changing and how people buy evolves as more options are available. Learn how to generate greater revenue, memorable experiences, and create client advocates by subscribing and applying relevant selling skills.
 
Welcome to the Ownership At Work Podcast, proven strategies you can use to improve your performance and those you lead. And if you are looking to create a culture of ownership where you work, download my free e-book, And you’ll discover the 3 Values of Being An Effective Person plus questions you can use with your team to increase personal responsibility. Visit EricPapp.com for your free Ebook.
 
Summer camp directors have been asking for more focussed leadership &staff training resources. Featuring 3 of the top trainers in the summer camp industry: Beth Allison, Gabrielle Raill and Ruby Compton, Go Camp Pro is pleased to present Camp Code.
 
THE Leadership Japan Series is powered with great content from the accumulated wisdom of 100 plus years of Dale Carnegie Training. The Series is hosted in Tokyo by Dr. Greg Story, President of Dale Carnegie Training Japan and is for those highly motivated students of leadership, who want to the best in their business field.
 
Leadership From The Cross is dedicated to ministry training hosted by Pastor Scott Thom of Cross Christian Fellowship in Albuquerque, N.M. We help advance your leadership skills. Topics include Pastoring, Lay Ministry, Church Management, Vision Casting, Character, Team Building, Faith, Ministry Planning, Church Planting, and so much more. Pastor Scott also has a ministry training college for pastors and leaders.
 
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“Yeah, I’m a good communicator”, we say to ourselves, but that proposition is rarely seasoned with some solid self-awareness. We blandly make this type of statement because we see communication as a one direction process, where we are telling someone, something which is important to us. Being perpetually time poor, we abbreviate complex ideas into …
 
Life is fulfilled by the engaging conversations we have and the actions we take. The results generate life’s experiences. Some brilliant. Some not so much. How can we have better outcomes – and more of them? Join Bill and I as we discuss “Aligning Brilliance” with our special guest, AmyK Hutchens on episode 511 of the Winning at Selling Podcast.…
 
Find full show notes and links at: https://camphacker.tv/camp-code/setting-guest-speakers-up-for-success You treat everyone in your camp community with intention and care…do you do the same with the guest speakers you bring to training? If you are utilizing guest speakers this year, you want to listen to this episode. As folks who have both hosted …
 
On this episode you will learn: ✔︎ How Dr. Finn, from Leeds, UK, took three psychology related degrees to inform his work with The Habit Mechanic and his Tougher Minds Consulting Firm. ✔︎ What Dr. Finn discovered made Roger Bannister's training more "efficient and effective" than his competitors. ✔︎ How he has used his Habit Mechanic Model to devel…
 
Our image of leaders is often of someone giving orders or pontificating about what is supposed to happen. Our leader monologue is always one way traffic and we may be laying down golden advice in English or our imperfect Japanese, but is it being received, understood, digested, accepted or employed? In this modern, stressful, super busy life, we gi…
 
Tomorrow, tomorrow, I love you tomorrow. You’re only a day away! Annie was optimistic about tomorrow, but with that attitude she won’t get much done today. In reality, tomorrow was designed for procrastinators and never actually comes. So listen TODAY as Scott and I discuss The Trouble with Tomorrow and other great ideas on episode 510 of the Winni…
 
Out of all the things we do as leaders, one of the most difficult is dealing with poor or substandard performance. Inside that broad spectrum there are crimes, sabotage, toxic people, idiocy and people on the wrong bus or on the right bus, but in the wrong seat. The most common recognition points concerning poor performance are missing deadlines, p…
 
Developing people should be a committed constant of leadership. That is not always the case though. Often the leader is actually still the manager and hasn’t made that important transition to be a master of leverage. We can work 80 hours a week and blow ourselves up or we can have ten people working their 8 hours every day, achieving the same level…
 
What is the most important part of making calls? How much research should we do? What is the goal of the call? That’s just the beginning of our topic today on call planning. Remember, if they are not hanging up on you, you are not making enough new calls - As Bill and I discuss Call Planning and other important ideas on episode 509 of the Winning a…
 
Find full show notes and links at: https://camphacker.tv/camp-code/white-privilege-at-training Our staff are ready for this conversation…are you? White privilege is real and it’s everywhere, even at summer camp. Join us today as we talk about what we can do about it. But first, here’s our disclaimer: We are looking at this through the lens of three…
 
Who knows more about your product or service? You or the prospect? Who know more about the decision-making process or criteria? You or the prospect? Who knows more and when is the question Bill and I will discuss with our special guest, Anthony Iannarino and his JUST released book: Elite Sales Strategies: A guide to being OneUp, Creating Value, and…
 
The concept of motivating people is a misnomer really. It is a short form of saying, as the leader, we build the right relationship, the right culture and create the right environment where our people can motivate themselves to be successful. Yelling at someone to “be motivated, be motivated, be motivated” sounds and is ridiculous. We know that but…
 
If your plan for following up with that new prospect is “Hey I just called to check in and see what you were thinking.” You need a new plan! Following up is essential to closing the sale but you must have a process that works. So listen up as Scott and I discuss The Art and Value of Following Up and other great ideas on episode 507 of the Winning a…
 
Thrusting oneself into leadership positions usually relies on confidence, drive, capability and ambition. All good stuff, but those are not necessarily the key reasons we follow someone. Of course, if they lack confidence, then they are radio-active and won’t command any followship. To take on the accountability of the leader, you need to have that…
 
Find full show notes and links at: https://camphacker.tv/camp-code/inservice-training One of the best ways to dedicate your team to continuous improvement! Believe it or not, staff training doesn’t end on the last day of your orientation. In fact, a great strategy to keep staff engaged, motivated, and excited throughout the summer–and fight off tho…
 
Ever hear “for every action there is a reaction?” March 2020 introduced a tremendous change in our daily routine and now we are experiencing the outcome of those decisions. Change is inevitable however, growth is optional. How to you feel about change? Don’t change the channel and stay tuned, as Bill and I discuss the Fear of Change and other impor…
 
Check it out The Habit Mechanic: Fine-Tune Your Brain and Supercharge How You Live, Work, and Lead via this link: https://geni.us/TheHabitMechanic If you want to feel better and do better, the biggest problem that you probably face is that most self-help training and coaching is outdated and it’s ineffective in our challenging world. Why? Because i…
 
Kokorogamae means to clarify your true intention. It is a compound word combining two characters – one for kokoro and the other for kamae, which becomes gamae when in the compound format. Kokoro can be translated as our spirit and kamae as our stance. If you have studied a Japanese traditional martial art, you will recognise kamae as the command to…
 
If you’ve been in sales for any length of time, you’ve experienced a sales slump. It seems that no matter what you do, you just can’t get anything to close or maybe you can’t even get a sales process opened! So, what do you do? You listen closely to this podcast as Scott and I discuss Breaking Out of a Slump and other great ideas on episode 505 of …
 
When we think about leadership what is the perspective we are taking? There are many ways of thinking about this, but today let’s consider some different perspectives which create tension for us as leaders. “Make sure everyone follows the rules and we will get ahead”, sounds like reasonable advice. Compliance, regulatory rules, internal systems, st…
 
Find full show notes and links at: https://camphacker.tv/camp-code/lose-your-dream-team It’s one of those, not “if” but “when” types of situations… As camp directors, we’ve all had THAT summer where many of our senior staff and our reliable leaders have started their life beyond camp. When we lose our reliable staff, we have to reset and revisit ou…
 
How would you define the difference between sales and marketing? Yes, both generate top line revenue. But how can you leverage and maximize the return of time, money, and talent on both to generate even more revenue. This could be a debate or a discussion, as Bill and I discuss the Difference between Sales and Marketing and other important ideas on…
 
Business is stressful. It becomes very stressful when your industry is hit by a global pandemic. Just when you start to believe we might be finally escaping the death roll of the virus, we get Omicron pop up and raise the ante completely. Just to add to the stress levels we now look like we are entering a global economic meltdown, because of the im…
 
Any worthwhile salesperson loves to win the deal. In many cases that is their major motivation. However, they are also greatly motivated by getting paid for the work and effort it took to get that deal closed. But commission structures, territories and base pay are all considerations regarding how much we see in our paycheck. Sales Managers and sal…
 
Giving feedback at any time about performance issues is always fraught. Providing constructive feedback is one of those areas which we often dread, only surpassed by the prospect of having to give negative feedback. Ideally, we can avoid negative feedback altogether and turn it into a more positive version. Nevertheless, those on the receiving end …
 
Find full show notes and links at: https://camphacker.tv/camp-code/do-this-now-2022 Prioritize to Stabilize - Let’s get ready for the summer! Up north here in Canada, our friends on the west coast are already enjoying fantastic outdoor spring weather and golf. In Ontario, we continue to be fooled that spring is here with warm weather followed by an…
 
Ever find yourself having a goal, the talent and ability to achieve it, but can’t find the energy to execute. During this episode you will assess and activate your seven Sales Success Energy Centers so you can engage more powerfully with the tasks and people you work with every day. Stay tuned to learn fast action steps to uplevel your energy when …
 
How did it go last week delegating to your team members? This week we will look at accountability. Having delegated a task, we must make sure that the delegate maintains a strong sense of accountability for the results. If we did a good job selling the delegation to the individual we have chosen for the task, then there shouldn’t be too much to wor…
 
What is your strategy for making more sales this year than you did last year? If you don’t have a well thought out plan, you probably won’t hit your goals. With a good strategy you will make more effective phone calls, have better discovery appointments and ultimately close more deals – deals that will get you more referrals. But as it has been sai…
 
This week we will look at becoming a master of delegation. Delegation is a mystery for many leaders. They don’t know how to get it to work properly, so they ignore its power. This is a busy life and business is becoming more and more complex each year. The leader needs to delegate for a couple of reasons. The most important one is to help their sub…
 
Find full show notes and links at: https://camphacker.tv/camp-code/9-things-you-might-be-surprised-you-need-to-teach Chalk it up to the pandemic, but it’s time for some re-teaching. In this week’s episode Gabz, Beth and Ruby recognize that as we get closer to the summer camp season, camp directors are already planning out their summer. To help camp…
 
“Culture eats strategy for breakfast” is a famous quote from legendary management consultant and writer Peter Drucker. To be clear he didn't mean that strategy was unimportant – rather that a powerful and empowering culture was a surer route to organizational success Please stand for the national anthem as Bill and I welcome our special guest, Balt…
 
This week we will look at getting the team members engaged. Now this is a tricky subject in Japan because what is the native Japanese word for engagement? We always have this dilemma when we try to translate “engagement” into Japanese. In the end, we just leave it as “engagement” in the katakana script which reproduces the sound, but which in itsel…
 
Have you ever held a grudge? Did your life improve because it? I’m guessing not so much. Granting forgiveness is a freeing endeavor. This includes some of our failures and mistakes. If you tune us out – I forgive you as Bill and I discuss the Practicing Forgiveness and other important ideas on episode 499 of the Winning at Selling Podcast.…
 
Meetings, email, social media, reporting, coaching, planning, performance reviews, firefighting, supervising re-work, the list goes on regarding where our leader time gets taken up. Our talent got us into this illustrious position as the leader but do we have enough talent to sustain staying in this job over time. Can we move up to an even higher p…
 
Find full show notes and links at: https://camphacker.tv/camp-code/boundaries-and-community-norms More on boundaries - because we all need to hear it. Happy Valentines day camp pros! In this episode (and as always) our hosts are here to spread their love and joy for camp. After celebrating 100 episodes, we are back to our regular programming. This …
 
We see it often, sales leaders that send their team to training, but are too busy? – important? – delusional? To get themselves trained. Our guest today contends that Sales Leadership training would increase the impact of sales training by a factor of 10. So hang onto your hats as Scott I discuss Training Sales Leaders with our guest, Steve Keating…
 
We have seen the Hollywood version of leaders who are master blaster motivators. These charismatic leaders gather the team together and give a rousing call to arms to slay the problem. They persuade the team to go beyond their personal limitations and get the job done. In real life, usually the leader isn’t necessarily charismatic, nor a spirited o…
 
The experiences we encountered as children defined our reality. This reality created our belief system. Today these beliefs are still real, however, they may no longer be true. There lies the rub. What is true and what is our new reality? Let’s get real - as Bill and I discuss The Power of Beliefs and other important ideas on episode 497 of the Win…
 
One of the big differences in the job when you move up in the ranks into a leadership position is you are now responsible for others and their development. That means we need to coach our team members by ourselves. Yes, HR may be able to organise valuable training opportunities, but that still leaves our role to follow up on that training and also …
 
Find full show notes and links at: https://camphacker.tv/camp-code/what-weve-learned-so-far 100 Episodes!? Thanks for being along for the ride, friends! 100 episodes into this journey, our camp pros have led us through over 60 hours of leadership gold. This episode is all about reflection. As much as our hosts have taught us all, they too have lear…
 
FEAR - it can stop us from achieving and make us feel miserable. It seems that almost all of us must face it at one time or another – but we don’t know if we will win or if fear will overtake us. Can we conquer it? Or will it defeat us? Well, don’t panic, because Scott and I have some great tips on Overcoming Fear and other great ideas on episode 4…
 
How did it go in the last episode working on Performance Alignment? This week we look at one of the most difficult areas of leadership – assessing others’ work performance. This whole process is important because it leads to promotions, bonuses, bigger responsibilities and also to people being deleted from the enterprise. No wonder each side of the…
 
What is the difference between Information, Knowledge and Wisdom? How important is good judgement on a daily basis? What makes you more successful than others? What has the greatest influence in the purchasing process? If you are interested in hearing more… Stay tuned as Bill and I discuss the Importance of Specialized Knowledge and other cool idea…
 
Download chapters 1 and 2 of 'The Habit Mechanic' for free here. This podcast is a short extract from my book ‘The Habit Mechanic’. It explains what we do at Tougher Minds, and why our approach is different and uniquely powerful. It also explains what is included in ‘The Habit Mechanic’ book. This is useful to understand because the way the book is…
 
Organisations are made up of many internal moving parts, so coordination becomes an important aspect of success in business. Divisional rivalries, egos, personal competition, “not invented here”, the list goes on and on concerning factors which make it difficult to operate as one smooth functioning machine. There are also various external challenge…
 
Find full show notes and links at: https://camphacker.tv/camp-code/personal-boundaries How can you expect your team to have healthy boundaries if you don’t? In this episode, our hosts Gabz, Ruby and Beth hone in on the B-word. Boundaries act as an internal guide between good vs evil or right vs wrong and can be felt as a knot in your stomach. Setti…
 
Welcome, welcome! Look closely into my crystal ball and I will predict your future. HaHaHaHa! Or maybe not? But 2022 is upon us and we thought it would be a good time to look forward into the new year. So, pull out your tarot cards and Ouija Boards to see if you can predict what Scott and I have to say about Predictions, Resolutions and the Year Ah…
 
For a big chunk of my working life, I have been ruled by fear by my bosses. With the value of hindsight and having run Dale Carnegie Training here in Tokyo now into my twelfth year, I wonder why it was like that or had to be like that. Not every boss was a tyrant, but most were. Today we are talking about psychological safety, diversity and inclusi…
 
When was the last time you failed? When I was asked that question by my first sales manager, they followed with, “If it wasn’t recently, you not trying hard enough.” What is failure? How does it affect us and how can we manage the remorse and regret? Stay tuned as Bill and I discuss failure; along with the statement, “whatever you do, don’t screw t…
 
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