最高の Knowhow ポッドキャスト (2024)

1
Think Of Your Business As A Garden 2:22

3d ago2:22

2:22

How does YOUR 'garden' grow? "Think of your business as a garden," I tell people. It helps take the complexity out of the financial jargon. Where you are today with your business may not be where you want to be tomorrow, but it’s shaped by the seeds you're planting today. Hi, I'm Mahmood Reza from Numbers Knowhow and in this episode of the Numbers …

1
Making Decisions at the Speed of AI 34:05

4d ago34:05

34:05

Can a simple update to a 75-year-old decision-making framework give your business an edge with AI? To answer that, Knownwell CMO Courtney Baker, CEO David DeWolf, and CPO/CTO Mohan Rao discuss enhancing the classic OODA (Observe, Orient, Decide, Act) loop with a new step: "Inspect." They explain how "Inspect" can empower companies to evaluate, lear…

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Financial Jargon and How to Explore It Like a City 6:35

10d ago6:35

6:35

In this episode of the Numbers Knowhow podcast, "Financial Jargon and How to Explore It Like a City", we're going on a quick trip away to demystifying those intimidating financial terms that often leave business owners feeling lost and out of control. Hi, I'm Mahmood Reza. Imagine stepping off a plane in a foreign country without knowing the langua…

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Why AI May Spell the End of BI 29:44

11d ago29:44

29:44

Are the days numbered for popular business intelligence tools like Tableau, Power BI, Looker, and Qlik? In this episode of AI Knowhow, we talk about AI’s transformative impact on data and analytics, exploring why traditional business intelligence tools may be approaching obsolescence. Knownwell CEO David DeWolf and Chief Product Officer Mohan Rao j…

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How Marketing Services Companies are Reinventing Themselves With AI 40:36

18d ago40:36

40:36

In the digital age, what does it take for marketing firms to stay ahead? AI Knowhow host Courtney Baker explores this with highlights from an exclusive marketing roundtable featuring insights from Knownwell’s Chief Product Officer, Mohan Rao, 2X CEO Dom Colasante, and Cognitive Path co-founder Geoff Livingston. Together, they tackle how AI helps ag…

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The AI Transformation Mandate, Part II 39:36

25d ago39:36

39:36

As AI continues to revolutionize industries, why are so few organizations prepared with AI policies and procedures? And what role should HR leaders play in this transformation? In this second part of AI Knowhow from Knownwell, Chief Strategy Officer Pete Buer and CEO David DeWolf pick up their conversation about AI transformation in middle-market p…

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The AI Transformation Mandate, Part I 36:46

1M ago36:46

36:46

AI is reshaping every facet of business—but which departments are least prepared, and what's the biggest challenge CEOs face in leading this transformation? In this special two-part episode of AI Knowhow, host Knownwell CEO David DeWolf chats with Chief Strategy Officer Pete Buer about the AI transformation mandate. They explore the critical role H…

1
3 Steps To Subtracting Financial Stress and Adding Business Success 1:17

1M ago1:17

1:17

Whether you're a business owner, artist, or creative, mastering your business finances is key to staying sustainable and making a profit. Hi I'm Mahmood Reza the man behind Numbers Knowhow. In our latest episode, I'm unveiling the philosophy behind "Numbers Knowhow" — and how three simple steps can transform your financial future.…

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What Does AI-Powered Commercial Intelligence Look Like? 36:36

1M ago36:36

36:36

How well are you using all the data flowing through your business? While businesses are familiar with using data from CRM, ERP, and business intelligence tools, Courtney, David, and Mohan explore the untapped power of unstructured data—emails, Slack messages, and Zoom calls. This new era of commercial intelligence uses AI to digest these communicat…

1
Inside the Knownwell Beta 31:44

2M ago31:44

31:44

Ever wondered how AI can transform commercial intelligence? This week, Knownwell's CEO David DeWolf and Chief Product Officer Mohan Rao dive into the release of their AI-powered platform for commercial intelligence, now in private beta. They explore how this technology helps professional service firms improve client satisfaction and prevent surpris…

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The Coming Wave of Ambient AI 31:58

2M ago31:58

31:58

What if AI could anticipate your needs without you even having to ask? This episode explores the emerging world of ambient AI and how it will revolutionize business operations. First, Courtney Baker, David DeWolf, and Mohan Rao discuss the shift from AI as a tool you go to, to AI that seamlessly blends into your day-to-day activities—delivering ins…

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AI-Native vs. AI-Infused Products 33:03

2M ago33:03

33:03

With AI seemingly everywhere, how can you distinguish between true AI-native products and AI-infused ones? And why does the distinction even matter in the first place? In this episode, Courtney Baker, David DeWolf, and Mohan Rao clarify the differences between AI-native products built from the ground up and AI-infused products that simply incorpora…

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Where's the VC Money Going in AI? 33:53

2M ago33:53

33:53

In the second quarter of 2024, a staggering $24 billion in venture capital flowed into AI startups. But where exactly is all that money going, and what does it signify for businesses navigating the AI landscape? Courtney Baker, David DeWolf, and Mohan Rao break down the three major categories where AI investment is focused: vertical AI applications…

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One Year Later: Looking At What's Changed in AI & Business 29:44

2M ago29:44

29:44

Can you believe it's been a year? AI Knowhow is celebrating its first anniversary, and we’re marking the occasion by taking a nostalgic look back at an incredible year of AI insights and innovations. In this special anniversary episode, host Courtney Baker is joined by Knownwell’s CEO, David DeWolf, and Chief Product Officer, Mohan Rao, to reflect …

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The Path to AGI and the Business Altitudes of AI 36:54

3M ago36:54

36:54

Can OpenAI’s "Five Steps to Artificial General Intelligence" (AGI) be applied to business strategy? We think so—and we’re ready to break it down for you. Courtney Baker is joined by David DeWolf and Mohan Rao to delve into OpenAI’s recently unveiled five-step roadmap to AGI and compare it with Knownwell’s own five altitudes of AI in business. Are w…

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How to Sell AI to the Rest of Your Company 35:30

3M ago35:30

35:30

How do you sell AI across a company with a diverse workforce—ranging from the skeptical finance team to the enthusiastic Gen Z in HR? In this episode of AI Knowhow from Knownwell, CMO Courtney Baker is joined by CEO David DeWolf and Chief Technology & Product Officer Mohan Rao to discuss strategies for getting everyone on board with AI, even those …

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What You Need to Know About AI to Use it Effectively 31:53

3M ago31:53

31:53

Do you need to understand backpropagation, K-means clustering, or hyperparameter tuning to lead an AI transformation in your business? Probably not. So, what should you focus on instead? In this episode, David DeWolf and Mohan Rao explore how to think strategically about AI adoption, from identifying your company’s pain points to deciding whether t…

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Client Retention and the Performance Economy 37:14

3M ago37:14

37:14

In the evolving landscape of AI, professional service companies face a critical juncture: productize or risk being left behind. But what does it mean to productize services in an AI-driven economy? Join Knownwell's Chief Marketing Officer, Courtney Baker, CEO David DeWolf, Chief Product Officer Mohan Rao, and Chief Strategy Officer Pete Buer as the…

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How to Become the AI Early Adopter 26:07

4M ago26:07

26:07

Ready to take the reins and lead your company into the AI era? Our panel discusses the traits of early adopters, the importance of fostering a culture of innovation, and practical steps to get started with AI in your organization. Special guest Can Turan, CEO and founder of Pebbles Ai, shares insights from his journey in automating B2B go-to-market…

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Using AI to Solve Your Commercial Intelligence Problem 33:19

4M ago33:19

33:19

How can businesses ensure customer satisfaction in economic relationships? How can they continually elevate the value they bring? And what if AI could fortify your company’s foundational strengths? The answer lies in commercial intelligence. Courtney Baker is joined by Knownwell’s CEO David DeWolf and Chief Product Officer Mohan Rao. They dive into…

1
Striking the Balance between Creativity, Relationships, and AI 50:46

4M ago50:46

50:46

Ever wondered how AI is reshaping the marketing landscape and the balance between creativity and relationships? In this very special episode, we play a conversation that our very own Courtney Baker had on No Brainer, a podcast hosted by Geoff Livingston and Greg Verdino about marketing and AI. Courtney, Geoff, and Greg explore the balance of AI's c…

1
Best of Director's Cuts: Unedited Interviews with AI Experts 38:20

4M ago38:20

38:20

The dog days of summer are upon us, but we're bringing the heat with fresh content. In this special episode of AI Knowhow from Knownwell, we're airing the complete interviews of two previously aired guest interviews packed with new insights and inspiration. First, tune into Pete Buer's conversation with Katie Taylor, CEO and Co-founder of Narratize…

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Client Retention in the Age of AI 52:34

5M ago52:34

52:34

How can professional services companies start utilizing AI to keep their customers coming back? Recently, Knownwell CEO David DeWolf was joined by Tercera CEO Chris Barbin and DCM Insights Founding Partner Ted McKenna to dive into the stats on customer loyalty in B2B services and offer up some answers. Download the new client retention playbook wit…

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AI & The Future of Work 33:57

5M ago33:57

33:57

Steve Jobs once called the computer the “bicycle for the mind." What should we call AI? The Ferrari? Fighter jet? Maybe even the flying car? In this episode, host Courtney Baker, along with Knownwell’s CEO David DeWolf and Chief Product Officer Mohan Rao, dive into the transformative power of AI and its impact on the future of work. Our panel discu…

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The Rise of the Chief Experience Officer? 31:11

5M ago31:11

31:11

Customer acquisition costs are rising, and marketing budgets remain flat. But does that mean fewer customers? Not if the Chief Experience Officer and AI have a say. In this episode, CMO Courtney Baker is joined by Knownwell’s CEO David DeWolf and Chief Product Officer Mohan Rao. They delve into how AI is transforming customer growth strategies, dis…

1
Everything Executives Need to Know About AI 33:36

5M ago33:36

33:36

What are the most critical things for executives to know about AI? How can leaders stay current on all the most impactful developments in this space when it's moving at the speed of light? Join host Courtney Baker and Knownwell’s top executives—CEO David DeWolf, Chief Product Officer Mohan Rao, and Chief Strategy Officer Pete Buer—as they delve int…

1
Why NPS and CSAT Hurt More Than They Help 31:28

5M ago31:28

31:28

Is the Net Promoter Score (NPS) still relevant today? In this episode of AI Knowhow, we dive deep into why this 20-year-old metric might be outdated and how AI can revolutionize customer satisfaction. Courtney, David, and Mohan discuss the limitations of NPS and CSAT scores, revealing how AI provides more accurate and dynamic ways to gauge customer…

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Separating AI Hype from AI Hope 32:36

6M ago32:36

32:36

Is AI poised to solve all of humanity’s problems or are we headed for a tech-driven catastrophe? In this episode of AI Knowhow, we dive into the polarizing world of AI hysteria to separate the hype from the hope. Courtney, David, and Mohan break down where AI has been overhyped and where genuine hope lies. They discuss the foundational models in AI…

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How Knowledgeable is Your Executive Team on AI? 33:06

6M ago33:06

33:06

What’s the number one AI skill you can implement today? How can you ensure your executive team is up to speed with AI advancements? First, Courtney, David, and Mohan revisit the topic of gauging your executive team's AI IQ and discuss the significance of both top-down and grassroots efforts in driving AI adoption. They provide practical steps for m…

1
AI for All: Getting the Benefits of AI to Main Street 28:00

6M ago28:00

28:00

How can we ensure that employees, not just Wall Street, benefit from the productivity and efficiency gains of AI? And which one of us at Knownwell has very strong feelings about why a shift to a 32-hour work week would actually be a bad thing? To help us answer these questions, this episode starts with a lively discussion between Knownwell's Courtn…

1
AI and the Science of Sales 37:42

6M ago37:42

37:42

How is AI going to change the world of B2B sales? And if sales reps today only spend 28% of their time selling, where do they spend the other 72%? In this episode, the team talks about how AI intersects with sales and how you can leverage it in your business. First, Courtney welcomes Mohan to the show for another edition of "AI Mythbusters". Today'…

1
Using AI to Understand Why You’re Losing Clients 28:27

7M ago28:27

28:27

Everybody knows it's cheaper to keep a client than gain a new one. So how can AI ensure that you keep them? And what if AI could also give you early warning signals that a client is at-risk? Spoiler: It can. Courtney, David, and Mohan have a conversation about client retention and the opportunities available for business to keep the clients they …

1
Making Space for AI in the Enterprise 29:26

7M ago29:26

29:26

How is AI different from previous flashes in the pan like Google Glass, VR, or the Metaverse? And how can anyone find time for new AI initiatives on top of everything else already on their plate? Courtney, David, and Mohan discuss how businesses can strategically integrate AI to enhance efficiency and stay competitive despite the daily operational …

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How Clean Does Your Data Have to Be to Utilize AI? 29:53

7M ago29:53

29:53

Today's episode not only unpacks how clean your data has to be, but also emphasizes that you can't let perfection be the enemy of good enough. So, like most things, there are a lot of angles to consider, but that's why this episode is here for you. Courtney, David, and Mohan explore how businesses can navigate data cleanliness beyond the traditiona…

1
How AI Can Help You Compete at a Higher Level 28:44

7M ago28:44

28:44

Can AI help you punch above your weight more easily than ever before? Courtney, David, and Mohan discuss how AI can be a game-changer for small and medium-sized businesses, allowing them to compete more effectively against larger providers. They stress the importance of leveraging AI to automate operations and strategic knowledge work that was prev…

1
Is AI Damaging Client Relationships? 28:21

8M ago28:21

28:21

Is AI damaging client relationships by ditching humans? And, if so, what can executives do about it? Courtney, David, and Mohan get to the bottom of that question in this week's roundtable. They talk about the need to balance AI utilization with human interactions and suggest ways that AI can help us build the human relationships that companies nee…

1
Learning from Past Disruptions to Predict the Future 31:44

8M ago31:44

31:44

They say that history repeats itself. Well, that is especially true in business and innovation. In this episode, we explore what business leaders can learn from past technological disruptions and business failures. Courtney, David, and Mohan tackle companies including Blockbuster, Kodak, and Nokia and pinpoint what they missed and how you can avoid…

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How Business Models are Changing Due to AI 32:22

8M ago32:22

32:22

How is AI going to fundamentally change the way companies conduct business? How should you be thinking about the evolution of your company’s own business model? To help us answer these important questions, Courtney, David, and Mohan discuss the potential disruptions brought about by AI, which might ultimately change business models or entire indust…

1
How AI Will Change Cross-Functional Work 32:48

8M ago32:48

32:48

Knownwell CEO David DeWolf likes to point out that 80% of our workday is consumed by cross-functional collaboration. In this episode, we explore the impact that AI will have not only on how we spend our time at the office but also on who we work with and how we collaborate. Courtney Baker leads a panel with David DeWolf and Mohan Rao on AI's impact…

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Our Hottest Takes on the Future of Business & AI 39:35

9M ago39:35

39:35

In a special (and very spicy) episode, the C-Suite team at Knownwell gets together to share their personal favorite hot takes about AI in the business world. Which of the FAANG stocks does David DeWolf think will see a decline? What percentage of AI transformation projects does Pete Buer believe will ultimately fail? How many winners and losers doe…

1
Breaking Down the State of Generative AI in 2024 31:48

9M ago31:48

31:48

Developers using an AI copilot can now write code more than two times faster those who don't use AI assistance. Multimodal AI will soon become so commonplace that it essentially becomes table stakes. And there's a rapidly growing wave of AI companionship among younger generations as statistics show we're in the midst of a loneliness epidemic in the…

1
How to Make AI the Ultimate Multiplier for Your Business 28:54

9M ago28:54

28:54

As a leader in your organization, you need to understand a simple point: AI can exponentially enhance operationall efficiency which, in turn, will boost productivity, increase profits, and foster innovation. If you're not sure how to get started in using AI within your own company, then this is the episode for you. Knownwell's Courtney Baker, David…

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What Does an AI-Enabled Company Look Like? 31:52

9M ago31:52

31:52

What makes an AI-enabled company different from companies that aren't yet using AI? What benefits do leaders stand to gain if they do enable their business with AI? David DeWolf, Mohan Rao, and Courtney Baker discuss the possibilities and responsibilities of an AI-enabled business. Then, Dmitry Shapiro, CEO of YouAI, joins Pete Buer to discuss his …

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The AI Advantage: Redrawing the Map of Business Success 32:55

9M ago32:55

32:55

What makes harnessing the power of AI in the near term all but an imperative for executives? How is the disruption artificial intelligence is bringing about different from the digital transformation we've seen impact so many industries in the last several decades? This episode of AI Knowhow looks at the rapid adoption of artificial intelligence we'…

1
Leading Through a Professional Services AI Transformation 30:12

10M ago30:12

30:12

Which industry gets the award for the most challenging one when it comes to client retention? And how can AI help with client retention in professional services and beyond? This episode of AI Knowhow touches on those questions and more. David DeWolf, Mohan Rao, and Courtney Baker discuss the role that AI can have in helping professional services or…

1
Adding AI to Your C-Suite: Introducing Knownwell Client Intelligence 28:37

10M ago28:37

28:37

Are you ready to add an AI-powered digital executive to your C-Suite? What problems would it help solve? And how would you even know if you needed one? This episode is all about introducing Knownwell Client Intelligence, an AI-powered product we're building to help professional services companies derive greater insights from the natural communicati…

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Boardroom Challenges in 2024 - and How AI Can Help 29:23

10M ago29:23

29:23

What are some of the biggest challenges executives and board members will have to work through in 2024? How can AI help business leaders at the highest levels solve some of these challenges as they navigate their organizations through unprecedented change? This episode explores some of the toughest questions executives have to address. Courtney Bak…

1
AI Opportunities and Threats in 2024 29:46

10M ago29:46

29:46

It's a brand new year and AI is only going to become more important to you and your business. How can you capitalize on the opportunities that AI affords while also negating the threats? In this episode, Courtney Baker has an in-depth conversation with Knownwell's David DeWolf and Mohan Rao about the full spectrum of AI opportunities and threats. A…

1
Reflections on Man and Machines | A Conversation with Christian Madsbjerg 21:31

11M ago21:31

21:31

In this special episode, we're playing the entire conversation between Pete Buer and Christian Madsbjerg, author of the new book, Look: How to Pay Attention in a Distracted World. This is a perfect interview for this week between Christmas and New Year's Day as it asks us to think critically about both machines and humanity itself. What makes human…

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What it Means to be Human in the Age of AI 27:59

11M ago27:59

27:59

As we enter the Age of AI, it's important to stop and a simple question: What does it actually mean to be human in a world of artificial intelligence? We attempt to provide some perspective on that very big idea. First, Courtney Baker speaks with David DeWolf and Mohan Rao about the human requirements for leadership and the ways in which human inte…

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