最高の Employee Experience ポッドキャスト (2021)

W

Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology

1
Ep. 154: The Future of Work & The New Meaning of Employee Experience with Dayann Charles of Verdantix 20:46

6d ago20:46

20:46

Dayann Charles is a Smart Buildings Industry Analyst at Verdantix, an independent, UK-based research and consulting firm. In March 2021, Mike Petrusky hosted a live webinar broadcast called “The Future of Work & The New Meaning of Employee Experience” where Dayann talked about Verdantix’s new research findings and what they mean for the employee ex…

T

The IT Experience Podcast - HappyToday

1
49. Employee Experience Drives Service Delivery, with Fujitsu 25:05

26d ago25:05

25:05

In this episode, Sami is joined by Damien Fenwick, a Service Manager from Fujitsu. Over the last few years, Damien has been working on building the Experience Management practice for Fujitsu. Damien is a keen enthusiast for measuring experience and understanding how users feel about a service allows them to put their end-users at the heart and deli…

C

Customer Experience Superheroes

1
Customer Experience Superheroes - Series 7 Episode 2 - CX in the SME Community with Claire Radbourne 31:38

2d ago31:38

31:38

Clientship's CX Superheroes podcast series explores the talents and traits needed to be a success in Customer Experience. We meet incredibly committed individuals who are making a difference through their work in customer centricity. The SME community is one which CX has been 'sold' to in the past and failed to deliver the returns it achieves for l…

p

peopleHum's Podcast

1
How workplace wellness programs enrich leadership ft. Sarah Jasper 19:57

4d ago19:57

19:57

Sarah Jasper talks to peopleHum about how workplace wellness programs enrich employee engagement at work and how it helps in the productivity to dial up. Listen to the entire episode to know more. If you like the podcast, please follow the channel, so we could keep producing more content like this!peoplehum による

V

Velvet Machete Leadership Podcast with Amber Hurdle

1
How to NEVER Deal with "Weaknesses" Again (92) 32:24

4d ago32:24

32:24

Bubble Wrap Your “Weaknesses” Learn how to leverage and refine or how to create environments ALL to uniquely support your specific and natural habits, personality, and preferences. Building environments that align with who you are will set you up for success to play in your strengths and help you proactively “bubble wrap” your perceived weaknesses.…

p

peopleHum's Podcast

1
How to create a burnout-proof work culture ft. David Shar 25:10

4d ago25:10

25:10

David Shar talks to peopleHum about the importance of creating a burnout-proof culture, especially now more than ever where the world is changing rapidly and how it's important to keep the employees in the organization engaged and glued for success in the long term. Listen to the entire episode to know more. If you like the podcast, please follow t…

T

The Michelli Experience

1
Make it Simpler & Less Cluttered 4:04

4d ago4:04

4:04

According to retired four-star general Colin Powell, “Great leaders are almost always great simplifiers, who can cut through argument, debate, and doubt to offer a solution everybody can understand.” I would argue extraordinary customer experience brands are also great simplifiers. This is the fifth and final post in a series titled "How to Deliver…

p

peopleHum's Podcast

1
The critical leadership competency ft. CB Bowman- Ottomanelli 37:07

5d ago37:07

37:07

CB Bowman- Ottomanelli talks to peopleHum about critical leadership competency to be mindful of in today's world. Listen to the entire episode to know more. If you like the podcast, please follow the channel, so we could keep producing more content like this!peoplehum による

p

peopleHum's Podcast

1
Mastering empathic inter-personal connections ft. Joe Roberts 16:42

7d ago16:42

16:42

Joe Roberts talks to peopleHum about of the art mastering empathic inter-personal connections and how it helps in enhancing the culture at work. Listen to the entire episode to know more. If you like the podcast, please follow the channel, so we could keep producing more content like this!peoplehum による

p

peopleHum's Podcast

1
Normalizing failure in leadership ft. Rashim Mogha 21:27

7d ago21:27

21:27

Rashim Mogha talks to peopleHum about the importance and the need of normalizing failure in leadership. Listen to the entire episode to know more. If you like the podcast, please follow the channel, so we could keep producing more content like this!peoplehum による

E

Engagement Express

1
So, what is engagement? 12:53

7d ago12:53

12:53

So, what is engagement? It means so many different thing to so many people. What is clear is that engagement provides a framework for supporting employees across functions, departments and geographies. What else is there? Connect with Kate Isichei https://www.linkedin.com/in/kateisichei/ www.wheretolookcomms.co.uk…

p

peopleHum's Podcast

1
The servant leadership paradigm ft. Dr. Madana Kumar 18:58

11d ago18:58

18:58

Dr. Madana Kumar talks to peopleHum broadly about the concept of the servant leadership paradigm. Listen to the entire episode to know more. If you like the podcast, please follow the channel, so we could keep producing more content like this!peoplehum による

p

peopleHum's Podcast

1
From performance-driven leadership to sentiment-driven leadership ft. Stefan Osthaus 24:22

11d ago24:22

24:22

Stefan Osthaus talks to peopleHum about the shift in leadership style from performance-driven to sentiment-driven. Listen to the entire episode to know more. If you like the podcast, please follow the channel, so we could keep producing more content like this!peoplehum による

T

The Michelli Experience

1
Faster into the Future | How to Deliver Memorable Experiences in a Pandemic and Post-Pandemic World 4:44

11d ago4:44

4:44

Racecar driver Mario Andretti once said that “if everything seems under control you are not going fast enough.” His words are appropriate for automobile racing and apply to customer experience delivery as well. Is your average response time from customer service below 5 minutes?Dr. Joseph A. Michelli による

W

Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology

1
Ep. 153: Five Steps to Dynamic Work – A Practical Guide to Creating a Human-Centric Workplace Experience with Samantha Fisher of Okta, Inc. 20:41

13d ago20:41

20:41

Samantha Fisher is Head of Dynamic Work at Okta, Inc. where she is focused on changing the Workplace Experience by affecting change through delivery of high-performing teams and operational excellence. Mike Petrusky asks Sam about how her experience in corporate real estate and facility management helps inform how she develops a strategy and levera…

p

peopleHum's Podcast

1
Rethinking employee appreciation ft. Pandit Dasa 25:34

13d ago25:34

25:34

Pandit Dasa talks to peopleHum about how the concept of employee appreciation needs to be rethought and restructured by bringing in more mindfulness in the subject. Listen to the entire episode to know more. If you like the podcast, please follow the channel, so we could keep producing more content like this! Contact Pandit Dasa here…

T

The IT Experience Podcast - HappyToday

1
50. Optimise ServiceNow Through Experience Management, with Jimmy Fitzgerald 17:30

14d ago17:30

17:30

Jimmy Fitzgerald, former Senior Vice President of Customer Outcomes at ServiceNow, joins Pasi in today's episode to discuss the three common questions he encountered from Senior Executives, about fully utilizing their ServiceNow platform. Not only this, but Jimmy also has some news on his next "Happy" venture. --------------------------------------…

T

The Michelli Experience

1
How Customer Behavior has FOREVER Changed! 33:22

14d ago33:22

33:22

Joseph will be discussing recent research from Accenture and Bain & Co. regarding shifts in consumer behavior emerging from the pandemic. For example, he will explore how people want to feel less anxious and more connected. Let's explore what you can do to address the changing wants, needs, and desires of those you serve! Originally recorded as a l…

p

peopleHum's Podcast

1
Overcoming leadership mistakes ft. Bobby Dsouza 28:32

17d ago28:32

28:32

Bobby Dsouza talks to peopleHum about knacks of overcoming leadership mistakes. Listen to the entire episode to know more. If you like the podcast, please follow the channel, so we could keep producing more content like this!peoplehum による

p

peopleHum's Podcast

1
Coaching interventions at work ft. Namita Sinha 26:29

17d ago26:29

26:29

Namita Sinha talks to peopleHum about the importance of coaching interventions at work. Listen to the entire episode to know more. If you like the podcast, please follow the channel, so we could keep producing more content like this!!peoplehum による

C

Customer Experience Superheroes

1
Customer Experience Superheroes - Series 7 Episode 1 - Make People Matter with Victoria Taylor 28:40

18d ago28:40

28:40

Clientship's Customer Experience Superheroes starts its 7th season with a very important message in the world of accelerated digital dominance - people matter in CX. The message is shared loud and clear by Victoria Taylor of VictoriaTayluk, our first guest of this latest series. Victoria, a CX consultant is in conversation with host, Christopher Br…

p

peopleHum's Podcast

1
How to be actively proactive ft. Hira Ali 22:12

18d ago22:12

22:12

Hira Ali talks to peopleHum about the importance of being actively proactive in this fast-paced world. Watch the entire episode to know more. If you like the podcast, please follow the channel, so we could keep producing more content like this!peoplehum による

T

The Michelli Experience

1
Emotion Drives Memory | How to Deliver Memorable Experiences in a Pandemic and Post-Pandemic World 4:40

18d ago4:40

4:40

"Our memory is enhanced by the emotion attending the event. The more intense the feelings, the more accessible the memory." Those words from Professor Robert Dykstra have profound relevance given the intensity of emotions experienced from early 2020 to the present day. The pandemic has produced sustained and heightened emotions of fear, anxiety, un…

p

peopleHum's Podcast

1
Reframing leadership in an era of constant change ft. Abha Banerjee 35:08

19d ago35:08

35:08

Abha Banerjee talks to peopleHum about how in this era of constant change, the concept of leadership is reframing. Listen to the entire episode to know more. If you like the podcast, please follow the channel, so we could keep producing more content like this!!peoplehum による

p

peopleHum's Podcast

1
Determining the ROI of employee wellness programs ft. Reynaldo Ramirez 17:23

20d ago17:23

17:23

Reynaldo Ramirez talks to peopleHum about the need of implementing wellness programs for employees and how an organization can determine the ROI of the same. Listen to the entire episode to know more. If you like the podcast, please follow the channel, so we could keep producing more content like this!…

p

peopleHum's Podcast

1
The art of developing and nurturing teams ft. Shilpa Ajwani 34:22

20d ago34:22

34:22

Shilpa Ajwani talks to peopleHum about the art of developing and nurturing teams. Listen to the entire episode to know more. If you like the podcast, please follow the channel, so we could keep producing more content like this!peoplehum による

W

Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology

1
Ep. 152: Excellence in Corporate Facility & Real Estate Management European Conference with Fernando Martín of Tech Data 19:26

20d ago19:26

19:26

Fernando Martín is the Smart Spaces EMEA Industry Lead for Data Solutions and IoT at Tech Data where he has a great passion for innovation-oriented technology. In early March 2021, Mike Petrusky invited Fernando to present a live podcast interview on the evolution of facility management and the role of CRE technology in the future of work during a …

E

Engagement Express

1
Trudy Lewis - How IC practitioners can effectively partner with leaders 35:35

21d ago35:35

35:35

Trudy Lewis is a global communications consultant and executive coach. Trudy shares how IC practitioners can effectively partner with leaders.Kate Isichei による

M

Mayo Clinic Employee Experiences

1
On balancing work, curveballs of being a dad 11:42

24d ago11:42

11:42

In this episode, you will hear Scott, a technical lead for Healthcare Technology Management, and Alan, a health systems engineer for Management Engineering and Consulting, share their journey of fatherhood. Scott shares his perspective of adopting two babies who grew up while he and his wife worked full time. Alan talks about his life as a dad and …

p

peopleHum's Podcast

1
Personalization at work ft. Simon T. Bailey 19:31

24d ago19:31

19:31

Simon T. Bailey talks to peopleHum about how personalization can bring in uniqueness and increase productivity and effectiveness at work. Listen to the entire episode to know more. If you like the podcast please follow the channel, so we could keep producing more content like this!peoplehum による

p

peopleHum's Podcast

1
Ambidexterity - A Key Leadership Trait ft. Jaspal Bajwa 24:03

24d ago24:03

24:03

Jaspal Bajwa in conversation with peopleHum talks broadly about a fresh new concept of ambidexterity as a key leadership trait. Listen to the entire episode to know more. If you like the podcast, please follow the channel, so we could keep producing more content like this!!peoplehum による

p

peopleHum's Podcast

1
Types of recruitment agility ft. Aditya Vikram 23:58

24d ago23:58

23:58

Aditya Vikram talks to peopleHum about the different types of recruitment agility. Listen to the entire episode to know more. If you like the podcast, please follow the channel, so we could keep producing more content like this!!peoplehum による

p

peopleHum's Podcast

1
The power of accountability at work ft. Alan Stein Jr. 30:20

24d ago30:20

30:20

Alan Stein talks to peopleHum about how accountability at work creates a huge difference and how powerful is it. Listen to the entire episode to know more. If you like the podcast, please follow the channel, so we could keep producing more content like this!peoplehum による

T

The Michelli Experience

1
Deliver Memorable Internal and External Customer Experiences in a Pandemic & Post-Pandemic World 4:09

25d ago4:09

4:09

Brian Solis observed, "Each business is a victim of Digital Darwinism, the evolution of consumer behavior when society and technology evolve faster than the ability to exploit it." Calling back to Brian Solis' quote, do you believe your business is experiencing digital Darwinism - reflecting an expedited evolution of consumer behavior, COVID-19, an…

p

peopleHum's Podcast

1
Breaking out of the corporate bubble ft. Matthew Newman 28:26

26d ago28:26

28:26

Matthew Newman talks to peopleHum about the need to break and come out of the corporate bubble. Listen to the entire episode to know more. If you like the podcast, please follow the channel, so we could keep producing more content like this!peoplehum による

W

Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology

1
Ep. 151: Improving Security in a Hybrid Working Model with Steve Todd of Nasdaq & Open Sourced Workplace 20:48

27d ago20:48

20:48

Steve Todd is AVP, Global Head of Workplace at Nasdaq and Founder of Open Sourced Workplace where he provides insightful content about the future of work. In February 2021, Mike Petrusky hosted a live webinar broadcast called “Improving Security in a Hybrid Working Model” where Steve shared his thoughts about "The Hybrid Workplace" and how to creat…

T

The Michelli Experience

1
Guest interview with Eric Farone, Improv Teacher 47:03

28d ago47:03

47:03

This week my guest is Eric Farone. Eric is the Co-Founder and Artistic Director at Bovine Metropolis. Eric has been teaching improv to groups in Colorado since 1993 and online since March 2020. For over 25 years he has been a director, teaching improvisation to some of Denver’s top improv groups, such as ‘NERTS’, ‘Mouse Couch’, ‘Dungeon Cave’, ‘Moo…

p

peopleHum's Podcast

1
Talent acquisition vs. Recruitment ft. Abhijit Puri 24:41

28d ago24:41

24:41

Abhijit Puri talks to peopleHum about the thin difference in talent acquisition vs. recruitment. Listen to the entire episode to know more. If you like the podcast, please follow the channel, so we could keep producing more content like this!peoplehum による

p

peopleHum's Podcast

1
Powerful coaching conversations ft. Priya Ramesh 33:01

28d ago33:01

33:01

Priya Ramesh in conversation with peopleHum shares some insightful powerful coaching lessons. Listen to the entire episode to know more. If you like the podcast, please follow the channel, so we could keep producing more content like this!peoplehum による

p

peopleHum's Podcast

1
Overcoming blind spots in leadership ft. Marina Cvetkovic 20:55

28d ago20:55

20:55

Marina Cvetkovic talks to peopleHum about the need of overcoming blind spots in leadership and how to achieve it. Listen to the entire episode to know more. If you like the podcast, please follow the channel, so we could keep producing more content like this!peoplehum による

T

The Michelli Experience

1
How to Deliver Memorable Customer Experiences in a Post-Pandemic World | We Are Forever Changed 5:11

1M ago5:11

5:11

Many of my clients ask what they need to do to engage team members and customers well-past the pandemic. While I have my hunches, I prefer to look at data on what people say they want from their employers and companies with whom they do business. In addition to self-reported preferences, I watched consumer behavior dating back to research conducted…

p

peopleHum's Podcast

1
How to embrace being a lifelong learner ft. Mehul Sharma 14:03

1M ago14:03

14:03

Mehul Sharma talks to peopleHum about the art of embracing in being a lifelong learner. Listen to the entire episode to know more. If you like the podcast, please follow the channel, so we could keep producing more content like this!peoplehum による

W

Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology

1
Ep. 150: Return to Work: A Leader's Guide to Avoiding the Mental Health Crisis with Author Rex Miller 23:21

1M ago23:21

23:21

Rex Miller is a consultant, industry thought-leader and the author of several books including his latest “Strategy in Rebuilding: Principles to Building Post Traumatic Growth”. In February 2021, Mike Petrusky hosted a live webinar broadcast called “Return to Work: A Leader's Guide to Avoiding the Mental Health Crisis” where Rex shared his thoughts …

T

The Michelli Experience

1
Creating Emotional Value 46:16

1M ago46:16

46:16

Joseph Michelli explores the increased importance of emotional value creation for employee and customer experiences. He also offers ways to differentiate your brand through your emotional value delivery. **Originally recorded as a Livestream on Thursday, March 4, 2021.Dr. Joseph A. Michelli による

p

peopleHum's Podcast

1
Role of creativity in problem-solving ft. Ifeadi Anigbogu 26:52

1M ago26:52

26:52

Ifeadi Anigbogu in conversation with peopleHum enlightens the role of creativity in problem-solving. Listen to the entire episode to know more. If you like the podcast, please follow the channel, so we could keep producing more content like this!peoplehum による

p

peopleHum's Podcast

1
The purpose vs. pay check principle ft. Namrata Dhasmana 26:52

1M ago26:52

26:52

Namrata Dhasmana talks to peopleHum about the purpose vs. paycheck principle of working. Listen to the entire episode to know more. If you like the podcast, please follow the channel, so we could keep producing more content like this!peoplehum による

E

Engagement Express

1
BAU (Business As Usual) Comms 12:18

1M ago12:18

12:18

In this episode, we explore BAU (Business As Usual) Comms. Connect with Kate Isichei https://www.linkedin.com/in/kateisichei/ www.wheretolookcomms.co.ukKate Isichei による

C

Customer Experience Superheroes

1
Customer Experience Superheroes - Series 6 Episode 4 Meet CX's Gregorio Uglioni 40:32

1M ago40:32

40:32

Clientship's CX Superheroes explores the traits, techniques and tools the modern day CX professional needs in order to deliver meaningful value to their customers. In this episode we meet up with Gregorio Uglioni, an emerging star of the European CX landscape. As a CX leader within a payments company, Gregorio has the advantage on most influencers …

p

peopleHum's Podcast

1
From a transactional to a transformational work engagement ft. Lopamudra Priyadarshini 31:04

1M ago31:04

31:04

Lopamudra Priyadarshini talks to peopleHum about the journey from a transactional to a transformational work engagement. Listen to the entire episode to know more. If you like the podcast, please follow the channel, so we could keep producing more content like this!peoplehum による

T

The Michelli Experience

1
The Gifts of the Pandemic | Stronger Through Customer Experience Elevation 3:24

1M ago3:24

3:24

"My humanity is bound up in yours, for we can only be human together." Those are the words of civil rights leader Desmond Tutu. This is the final post in a series titled The Gifts of the Pandemic. For me, one of the most significant benefits of this unwanted crisis has been a recommitment to the human experience. By that, I mean, leaders have demon…

ポッドキャスト Employee Experience

Download the App!

クイックリファレンスガイド