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Agency Nation Radio

Agency Nation - Insurance Marketing and Technology Strategists

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Agency Nation is the leading digital publication helping insurance professionals dominate marketing, sales and technology in the modern marketplace.
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On this special Women’s History Month edition of Agency Nation, host Avery Moore, President ECI Insurance in Edmonton, Oklahoma, and a member the Big “I” national Young Agents Committee, leads a discussion with remarkable leaders who’ve carved their own paths in the independent agency system. Joining the conversation are Michelle Middleton, preside…
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On this episode of Agency nation Radio, Sarah Cooke, director of personal lines at WalkerHughes Insurance in Indianapolis, Indiana, shares how the agency took technology into their own hands to overcome challenges in the hard market. Named as the Outstanding Large Agency in the 2023 Liberty Mutual and Safeco Agent for the Future Awards, WalkerHughe…
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Members of the Big “I” National Young Agents Committee partners with Trusted Choice to share information about the hard market as part of a special bonus series on Agency Nation radio. Guests Adam Risman, Commercial Risk Advisor at Risman Insurance, and Haley Meisner, SVP of Independent Agency Distribution Strategy at Liberty Mutual, went behind th…
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On this episode of Agency Nation Radio, Will Jones, editor-in-chief of Independent Agent magazine, is joined by an expert panel to discuss the intricacies and challenges of hiring at independent insurance agencies, as well as some much-needed winning solutions. As the insurance industry marks Insurance Careers Month, Claudia St. John, president of …
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On this episode of Agency Nation Radio, Jarrard “Rod” Powell Sr., agency principal at Encore Insurance Group Chesterfield, Virginia, shares his unique experience in insurance. Powell grew up cutting records and touring as an R&B artist, but by the time he reached his 30s, he was looking for a more stable career. After breaking into insurance throug…
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The Big “I” Young Agents partnered with Trusted Choice to deliver information on the importance of mentorship as part of a special hard market bonus series on Agency Nation Radio. Guests Krista Kautz, Producer at Berrong Insurance, and Stewart Berrong, Owner of Berrong Insurance, were interviewed by Cash McMillen, National Young Agents Committee me…
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In this episode of Agency Nation Radio, host Nancy Germond, Big “I” executive director, of risk management and education, explores the evolving landscape of middle market insurance in 2024. Featuring an in-depth interview with Sandra Little, CEO of CEO, SKL Risk Consultants, Pheonix, Arizona the episode offers insights into the challenges and oppor…
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On this episode of Agency Nation Radio, Jonathan Lugo, producer at FirmSecured powered by Veritas Risk Management in Johnson City, Tennessee, shares his remarkable journey from intern to specializing in real estate insurance. Discover how he carved out a niche within an established agency, bringing entrepreneurial spirit and expertise to a speciali…
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During this episode of Agency Nation Radio, the Big “I” Young Agents and Trusted Choice share their insights on building staff morale as part of a special hard market bonus series. Guests Brock Elliott, National Young Agents Committee (YAC) Chair and Producer at Elliott Insurance Group, and Lisa Lemanski, Operations Manager at Meiers Lombardini Lem…
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On this episode of Agency Nation radio podcast, the Big “I” Young Agents and Trusted Choice are teaming up to bring you the first episode in a special hard market bonus series. Guests Cash McMillen, National Young Agents Committee member and Vice President at the Cashion Company, and Patricia Clawson, CEO of Clawson Insurance and member of the Flor…
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On this episode of Agency Nation Radio, Will Jones, editor-in-chief, Independent Agent magazine, is joined by Charles Symington, the new Big "I" president & CEO. Amid the hardest market in a generation, a technological revolution and consolidation within the independent agent and broker channel, Charles joins Agency Nation Radio today to discuss hi…
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On this episode of Agency Nation Radio, meet Erin Dop, an independent agent at Fullenkamp Insurance in West Point, Iowa. She did not join the family agency immediately after graduating from the University of Iowa. Instead, she was encouraged to build a foundation elsewhere, which she did by working as a commercial underwriter for a carrier. However…
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On this episode of Agency Nation Radio Podcast, we explore the intersection of parenthood and professional growth with Lori Mihalich-Levin, the founder of Mindful Return. Lori shares insights, challenging stereotypes and offering practical strategies for both working parents and leaders seeking to foster a more supportive work environment for emplo…
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Join us for an inspiring conversation with David Garcia, the President of Rancho Mesa Insurance Services Inc. in San Diego, California. Discover how David transitioned from a career in professional baseball to founding a Best Practices agency with a unique approach to specialization. Learn about the agency's commitment to giving back, their innovat…
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On this episode of Agency Nation Radio, Cassandra Keogel, sales executive with Eastern Insurance Group in Massachusetts and member of the Big “I” national Young Agents Committee, is joined by two very special guests: Max Revenue, half man, half meme, 100% producer, and Micah Salas, senior vice president at the Christensen Group Insurance. Together,…
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TrustedChoice.com employees have taken over the IA Advantage podcast once again with breaking news! Listen as Steve Gomez, Director of SEO, and Viviana Buzo, Director of Marketing, look back at TrustedChoice.com over the last decade and share the SEO strategies the company has employed leading to a major SEO event.…
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On this episode of Agency Nation Radio, Ray Robertson, principal of Limestone Agency in Mount Sterling, Kentucky, sits down with Olivia Overman, content editor of Independent Agent magazine, to discuss his agency’s 175-year-old roots in Kentucky, community involvement and more. Robertson joined the agency in 1996 after spending several years workin…
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Grab your favorite beverage and settle in for a conversation among friends on this edition of Agency Nation Radio podcast. Mike McBride your new Big “I” chairman and president of Mason-McBride, Will Lemanski owner of Meiers Lombardini Lemanski Insurance and Lisa Lemanski, agency operation manager of Meiers Lombardini Lemanski Insurance explore the …
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In this episode of Declaration of Independence on Agency Nation Radio Podcast, Osiris Maldonado, the co-founder of Pronto Insurance located in Schaumburg, Illinois sits down with Will Jones, Independent Agent magazine editor-in-chief. Osiris shares her journey from car sales into agency ownership and how educating her staff and the community create…
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On this edition of Agency Nation Radio Podcast guest host Nancy Germond, ARM, AIC, ITP, SPHR, SHRM-SCP, executive director, risk management and education sits down with Karen O’Connor Corrigan, CIC, CIRMS, president, and owner of O’Connor Insurance located in St. Louis Missouri and one of the foremost experts on community associations. Together the…
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Join us for Declaration of Independents on Agency Nation Radio, the podcast that takes you behind the scenes of the insurance industry. On this episode, we meet Jason Rodriguez, the managing partner at Prominent Insurance in Wilmington, Delaware. From his entrepreneurial journey growing up in Brooklyn to serving on the board of the Delaware Associa…
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There’s no doubt insurance marketplace is harder to navigate, with economic pressures and increased natural disasters leading to rising premiums. How do you best support your clients, agency staff and successfully navigate the hard market? Tune into this episode of Agency Nation Radio Podcast, hosted by Kelley Donahue-Pirro, owner of Agency Perform…
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On this edition of Declaration of Independence, on Agency Nation Radio podcast, host Olivia Overman, content editor with Independent Agent magazine, sits down with Crystal Fox, the founder of Beauty Queen Insurance, a division of the Smith Sawyer Smith agency in Rochester, Indiana. The pandemic brought Crystal’s makeup career to a halt leading her …
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What does the next generation want in a career? How does the insurance industry align with what Generation Z wants in a profession? We uncover the connections on this edition of Agency Nation Radio podcast. Guest host Cassandra Koegel with Eastern Insurance Group and a member of the Big “I” national Young Agents Committee talks to Will Huang, recen…
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David Watson, executive vice president of Mappus Insurance, South Carolina sits down with Will Jones, editor-in-chief of Independent Agent magazine to share his origin story on this edition of Declaration of Independence on Agency Nation Radio podcast. After working for State Farm and Allstate, David became a Farm Bureau contractor and in 2016 he f…
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On this edition of Agency Nation Radio podcast, guest host Bob Fee, President, Fee Insurance, Kansas and immediate past chair of the Big “I” is joined by Kathy Conley-Jones LUTCF, Chief Insurance Strategist, Williamson Financial Management Group in St. Louis. She also founded The Conley Financial Group, a multi-line insurance and employee benefits …
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On this edition of Declaration of Independence on the Agency Nation Radio podcast, Dean Giem, president of Paradox Insurance Agency in Montana talks about technology. The self-proclaimed technology geek shares his journey from a captive agency to independent agency ownership. Now, as a member of the NetVu board and the AUGIE executive council, he e…
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Chip’s guest this week is Jason Keck of Broker Buddha. Chip & Jason discuss some shared history and their evolving insurtech perspectives. Jason also reveals news of an affordable new solution from Broker Buddha specifically designed to help smaller independent insurance agencies with five or fewer customer-facing employees.…
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In this episode of Agency Nation Radio podcast, Brandon Okita, FIA Insurance Services and Big “I” Diversity Council chair sits down with Kelly McDonald to answer questions submitted by Big “I” members live and online. Kelly is one of the nation’s top experts in diversity and inclusion, leadership, marketing, customer experience, and consumer trends…
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On this episode of Agency Nation Radio, Tonya Thomason, president of David A. Crotts & Associates in Greenwood, South Carolina shares a few of the secrets to how she helped the Independent Insurance Agents & Brokers of South Carolina (IIABSC) win the InsurPac “Triple Crown” three years in a row. After consecutively raising the most InsurPac contrib…
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Chip talks to Aubie Knight and Pat Cline about 101 Weston Labs, the first insurtech accelerator founded and operated by an association of independent agencies. Learn how this venture seeks to transform insurance technology and how agents and startups can get involved.
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In honor of women’s history month, Toni Jones, Vice President of Transportation Marketing, Palomar Insurance, and member of the Big “I” National Young Agents Committee sits down with a cast of remarkable leaders who are blazing the way for women in their organizations and the insurance industry. On this episode of Agency Nation Radio hear from Ange…
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Scott Insurance, a Virginia agency founded in 1864, has been a Big "I" Best Practices Agency since the program started. With 30 years of Best Practices experience, agency leadership knows what it takes to strengthen incrementally with the right data and benchmarks. Keith Mann, COO/CFO sits down with Will Jones, editor-in-chief, Independent Agent ma…
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With the recent launch of ChatGPT, the insurance industry is taking a hard look at artificial intelligence and how it can be leveraged to help independent agents. In this podcast, Chip explores how AI may be able to streamline some of agents' biggest challenges with Marcus Daley, co-founder of NeuralMetrics.…
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Becoming an independent agency owner brings freedom and often that means a chance to leave the 9 to 5 behind. There’s a lot of flexibility, and with hard work, there’s no cap on the income potential. In June 2021 Christopher Sheely launched a new agency, but he used the Great Resignation to his advantage, creating opportunities that professionals w…
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On this edition of Agency Nation Radio, Will Jones, Independent Agent magazine editor-in-chief sits down with Dr. Leroy Nunery II, president, Evolution Advisors LLC, and author of the 2018 “The Journey of African-American Insurance Professionals,” and the follow-up study “The Next Steps on the Journey: Has Anything Changed?” released in January 202…
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On the final edition of the three-part series from the Big “I” InsurTech Summit, Chris Cline, executive director of Agents Council for Technology, and Bill Haber, co-founder TEKRiSQ talk about the cyber age. Cyber is the new cost of doing business and agency owners need to be more proactive in their approach to data security—creating policies and h…
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Join Chris Cline, executive director of Agents Council for Technology, and Jason Liu the CEO of Zywave on the water’s edge of Savannah, Georgia at the Big “I” InsurTech Summit. Dive into one of an agency's biggest technology spends—the agency management system. But, are agencies getting the most out of their investment? Probably not. Together the i…
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The Big “I” recently hosted an InsurTech Summit with TrustedChoice.com. Chris Cline, Agents Council for Technology, executive director, talks to Lou Moran III, Big “I" InsurTech Task Force chair, principal of Inter-Agency Insurance Services in Knoxville, and Jason Walker, president of Agency Revolution kick off the three-part series. The insurance …
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Insurtech: Enhancing the Transaction, Not Eliminating the Tradition Live from the inaugural Big “I” InsurTech Summit! Chip Bacciocco and Chris Cline take a minute to sit down with Bill Devine and Sean Ramalho of Travelers to discuss the IA channel’s urgent need to take ownership of insurtech strategy in order to avoid the possibility of external pl…
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Jessica Mulder started her insurance career 14 years ago as a CSR for Ambank Insurance, now Perspective Insurance in Sioux City Iowa. Six years ago she took on the role of operations manager for the agency and in this episode of Agency Nation Radio, Jessica reflects on purchasing three agencies in one year. Get a candid take on the challenges and o…
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In a two-part welcome to 2023 edition of Agency Nation Radio podcast guest host James Jenkins of host of Agency Freedom podcast and CEO RiskWell Insurance, Texas, hosts Michelle Rupp, owner NRG Insurance in Seattle, and Mark Ahart president of Ahart Frinzi and Smith with offices in New Jersey and Alexandria, Virginia. During part one, Resilience: R…
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In a two-part welcome to 2023 edition of Agency Nation Radio podcast guest host James Jenkins of host of Agency Freedom podcast and CEO RiskWell Insurance, Texas, hosts Michelle Rupp, owner NRG Insurance in Seattle, and Mark Ahart president of Ahart Frinzi and Smith with offices in New Jersey and Alexandria, Virginia. During part one, Resilience: R…
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Mikayla Cooper, owner of Mikayla Cooper Insurance Agency, Aurora Colorado, like many generations before her created a career in the insurance industry. But after years of working in a captive agency, she saw the need to provide more products and services to her clients. In April 2022, she started a fully-virtual independent agency. She created a ne…
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Marketing doesn't need to be complicated, but it does take time, and it's absolutely a team effort. Three industry experts share insights and top strategies for 2023. Kasey Connors, Trusted Choice VP of operations at the Big "I" national headquarters hosts Casey Rotary, director of marketing at Mason McBride in Michigan and Stacie Cooper, marketing…
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IA Advantage, presented by TrustedChoice.com TrustedChoice.com employees have taken over the IA Advantage podcast this month to bring you a master class in search engine optimization content strategies. Listen as Steve Gomez, Director of SEO, picks the brain of a leading SEO consultant to uncover strategies for creating web content that enhances yo…
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Katelyn Aitken Myer is the third generation to work in the family agency, Aitken & Ormond Insurance in Michigan. On this edition of Declaration of Independents, we dig into expanding her role from accounting to overall agency operations and IT. She shares tips for keeping family drama at bay and how agencies should consider building roles that will…
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