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A monthly podcast covering all things cloud communications from your friends at 2600Hz. We’ll have interviews with industry analysts, inside looks at what’s happening at 2600Hz, and fun “did you know?” chats about the world of telecom. In the Cloud w/2600Hz is your one-stop podcast for insight into industry trends, news, and the latest on our favorite telecom acronyms: UCaaS, CPaaS, and CCaaS!
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This month we’re sitting down with Jimmy Lim and Carlie Adams of Xarios Technologies. Back in March 2020, 2600Hz announced a strategic partnership with Xarios that would add their robust call reporting and analytics to our call center solution. In this refresher episode, we dive into what's been added as part of the strategic partnership and what t…
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This month we sat down with Alan Rihm, a successful entrepreneur and the founder and CEO of CoreDial. With over 25 years of entrepreneurship, leadership, and business strategy experience in cloud software and services, Alan is a wealth of knowledge and has tons of valuable advice to share about building a cloud comms business. We chat about success…
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This month we’re talking with Evan Kirstel, a tech social media influencer. With 30 years of experience in telecom and IT, Evan brings a wealth of knowledge and experience to the conversation. Add to that his substantial social media following and that he’s a key thought leader in the cloud comms space, and you’ve got a conversation you won’t want …
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We’re starting the new year strong with a true visionary in cloud communications--Mike Tessler, the co-founder and CEO of BroadSoft. We sat down with this pioneer in the unified communications space to talk about the state of the industry heading into 2022 and how to craft a strategy to go to market and scale your cloud comms business. He’s got som…
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It’s that time of year again! This month, we’re reviewing the biggest trends and topics in the world of cloud communications in 2021. We hit on the rise of Microsoft Teams, the growing importance of Customer Experience (CX), the continued importance of CPaaS, and more! As promised, here’s the links to past episodes if you’d like to dive further int…
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In this month’s episode, Alisa and Clint are back with a history lesson! With all the talk of CPaaS and the future of cloud communications, we wanted to take a step back to see how the industry got here. We’ll trace that history from the PSTN days all the way up to the present, giving you an insightful and fun look at the industry’s history and pos…
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In this month’s episode, Clint and Alisa are back to recap the Cloud Comms Summit US, an industry event organized by Cavell and the Cloud Communications Alliance. This conference brings together industry analysts and service providers to review big trends in the industry and forecast for the year ahead. Whether you were unable to attend the confere…
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In this month's episode, Clint chats with Micah Singer, the founder and Managing Director of TeamMate Technology. We chat all about our strategic partnership, which brings a Microsoft Teams Direct Routing integration to KAZOO, and why now's a great time to start offering your customers a Teams integration! If you’d like to learn more about our part…
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In this month’s episode, Clint sits down with our Chief Technology Officer and Chief Architect to chat about all things in the world of KAZOO. We’ll talk about some of the new features and plumbing changes coming with the upcoming 5.x release, but—more importantly—address the “why” 2600Hz is making these plumbing changes to its platform. What do th…
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In this episode, 2600Hz’s Clint Mohs sits down with Bryan Paxton and Pablo Costas Sanchez, two organizers of the upcoming SpawnFest developer competition. Clint, Bryan, and Pablo discuss what SpawnFest is, who can participate, what’s up for grabs, and much more! For more information about the event and to register, check out the event’s website at …
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In this episode, 2600Hz's Alisa Bartash and Clint Mohs talk about customer churn and what you can do to help reduce it—or better yet—prevent it all together. We’ll share ways you can increase brand loyalty so your customers never think twice about jumping ship and going to a competitor, even if they’re presented with a really great deal.…
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In this episode, 2600Hz's Alisa Bartash and Clint Mohs tackle a topic that’s front of mind for many folks across nearly all industries--the hybrid workplace. While there are myriad things to be considered for the hybrid office to be successful, this episode focuses on the importance of equity when part of the workforce is working from home while th…
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In this episode, 2600Hz's Alisa Bartash and Clint Mohs talk about phone numbers and why we're running out of them. We'll give you a hint: it has to do with...technology! There are many everyday devices that use phone numbers and tons of creative ways businesses are utilizing phone numbers that you would never know about! Clint and Alisa discuss som…
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In this episode, 2600Hz's Alisa Bartash and Clint Mohs talk all about pricing and packaging - why having a compelling pricing strategy is so important, the key factors to consider when creating or updating your pricing strategy, best practices for choosing a pricing strategy, and more. Whether you're creating a pricing strategy for the first time o…
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Happy New Year everyone! We are excited for 2021 and look forward to bringing you exciting new episodes with a twist...we want to keep the podcast fresh so we're switching things up a bit this year. This short and sweet episode gives you a sneak peek of what we're planning in 2021, how we're making the podcast even better, and topics to look forwar…
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Join 2600Hz Head of Marketing Alisa Bartash and Emily Ransford, 2600Hz's Community Manager, for a conversation about the online Community that 2600Hz has built over the past 10 years. In this episode, Alisa and Emily discuss how Emily is deep in the middle of transforming it into an even more robust resource, providing new ways for members to share…
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Join 2600Hz Head of Marketing Alisa Bartash and JK Chelladurai, Founder and CEO of OneBill, a leading Billing & Revenue Management platform provider, for a conversation about how you can enhance your customer's experience by streamlining your billing operations and revenue management. In this episode, Alisa and JK discuss how utilizing a billing an…
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Join 2600Hz Head of Marketing, Alisa Bartash, UC Pioneer & Chief Cloud Evangelist of the Cloud Communications Alliance, Dave Gilbert, and Chief Product Evangelist of Prodoscore, Crisantos Hajibrahim, as they chat about the impact COVID-19 has had on the world, and specifically the world of Telecom. They discuss new technology that has emerged to he…
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Join 2600Hz Head of Marketing Alisa Bartash for a timely conversation about call analytics with two members of the Xarios Technologies team — Jimmy Lim, Vice President of Cloud Product, and Yasmin Gray, Product Marketing Manager. In this episode, they discuss why call analytics are so important (even though they are often overlooked), how call anal…
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Join 2600Hz Head of Marketing Alisa Bartash and 2600Hz COO & Co-Founder Patrick Sullivan for a conversation about the importance of business agility and the role it plays in 2600Hz's commitment to enabling remote work. In this episode, Patrick and Alisa discuss how 2600Hz reprioritized their roadmap in response to rapidly changing customer needs an…
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Join 2600Hz Head of Marketing, Alisa Bartash, UC Pioneer & Chief Cloud Evangelist of the Cloud Communications Alliance, Dave Gilbert, and Chief Product Evangelist of Prodoscore, Crisantos Hajibrahim, as they chat about the benefits and challenges of remote work as the novel coronavirus continues to spread. In this episode, they discuss recent trend…
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Join 2600Hz Head of Marketing Alisa Bartash and Jon Arnold, Principal of J Arnold & Associates, for a conversation about CCaaS. In this episode, Jon and Alisa discuss the dynamic market shift toward CCaaS, why CCaaS is gaining popularity, and the outlook for CCaaS in 2020 and beyond. As mentioned in the podcast, check out Jon's recently published a…
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Join 2600Hz Strategic Marketing Manager Alisa Bartash and 2600Hz Account Executive Ed Watson for a conversation about how agents, channel partners, VARs, MSPs, etc. are growing their businesses in 2020 by becoming VoIP resellers. Ed and Alisa talk about how Ed has helped many businesses navigate this transition and offers best practices for those l…
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Join 2600Hz Strategic Marketing Manager Alisa Bartash and Mark Diaz, CEO of Vinix, for a conversation about the future of communication and technology. In this episode, Alisa and Mark discuss how Mark takes a forward-thinking approach to his business and how Vinix's Omni Channel platform, Vinix Blast, is enhancing business communications. Mark also…
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Join 2600Hz Strategic Marketing Manager Alisa Bartash and James Aimonetti, Solutions Architect for 2600Hz for a conversation about redundancy. In this episode, James and Alisa discuss the different redundancy setups, key differences between them, and what it takes to have true geo-redundancy. James also gives listeners insight into 2600Hz's redunda…
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Join 2600Hz Strategic Marketing Manager Alisa Bartash and Asim Bhegani, National Account Manager of Solutions Provider Accounts, for T-Mobile for a conversation about how you can leverage data to increase your customers’ connectivity and mobility. In this episode, Asim and Alisa discuss how utilizing data for failover is low-hanging fruit, some of …
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Join 2600Hz Strategic Marketing Manager Alisa Bartash and Jon Arnold, for a conversation about enhancing workforce productivity. In this episode, Jon and Alisa discuss how UC can be leveraged on multiple levels within an organization to improve the productivity of its workforce, as well as Jon's recently published article, 4 unified communications …
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Join 2600Hz Strategic Marketing Manager Alisa Bartash and Skyetel President Chris Bardos for a conversation about what it takes to start a Carrier and some of the key considerations when bringing your business to market. In this episode, Chris shares his experience with starting Skyetel over 5 years ago and all of the valuable insight he's learned …
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Join 2600Hz Strategic Marketing Manager, Alisa Bartash and Chief Product Evangelist of Prodoscore, Crisantos Hajibrahim as they chat about a new Insight Brief Crisantos recently released in partnership with J Arnold & Associates, Why Analytics Holds the Key to ROI with Unified Communications (UC). In this episode, you'll hear about how analytics ca…
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Join 2600Hz Head of Marketing, Miriam Libonati and Business Development Manager at GSA, Karine Vosberg, as they chat through the longstanding partnership initiatives with 2600Hz and GSA and dive into the multitude of benefits GSA can offer clients across the communications industry. Join us for a fun and educational chat to learn more about how to …
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Join 2600Hz the CEO & Co-Founder of 2600Hz as well as the Head of Marketing, Miriam Libonati, and Asim Bhegani the National Account Manager for T-Mobile as they chat through the new partnership initiatives happening with 2600Hz and T-Mobile. T-Mobile will be sponsoring and speaking at KAZOOcon and unveiling some incredible new initiatives that only…
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Join 2600Hz Head of Marketing, Miriam Libonati and Htek Support Lead, Dan Bryan as they chat through the new partnership initiatives happening with 2600Hz and Htek devices. Htek will be sponsoring at KAZOOcon as a Gold sponsor and will be showing off the new Htek devices that are now provisioned on the 2600Hz platform, KAZOO.…
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Join 2600Hz's Alisa Bartash and Dave Gilbert, Chief Cloud Evangelist for the Cloud Communications Alliance, for a special episode of Free UC w/ 2600Hz! In anticipation of KAZOOcon 2019, Dave is giving listeners a brief snapshot of what he'll be talking about on stage at the event during his session titled "The Changing Landscape of Customer Experie…
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Join 2600Hz's Alisa Bartash and Dave Gilbert, Chief Cloud Evangelist for the Cloud Communications Alliance, for a special episode of Free UC w/ 2600Hz! In anticipation of KAZOOcon 2019, Dave is giving listeners a brief snapshot of what he'll be talking about on stage at the event during his session titled "How the Cloud Communications Alliance is C…
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Join 2600Hz's Alisa Bartash and Dave Gilbert, UC Pioneer, for a special episode of Free UC w/ 2600Hz! In anticipation of KAZOOcon 2019, Dave is giving listeners a brief snapshot of what he'll be talking about on stage at the event during his session titled "Open Discussion: Crush Sales Execution through Integrated Technologies That Transform Busine…
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Join 2600Hz's Alisa Bartash and Alex Aristides, CEO of M2S Integrations, for a special episode of Free UC w/ 2600Hz! In anticipation of KAZOOcon 2019, Alex is giving listeners a brief snapshot of what he'll be talking about on stage at the event during his session titled "Simplifying and Increasing Momentum in Your Go-To-Market Strategy".…
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Join 2600Hz's Alisa Bartash and Mark Diaz, CEO of Vinix for a special episode of Free UC w/ 2600Hz! In anticipation of KAZOOcon 2019, Mark is giving listeners a brief snapshot of what he'll be talking about on stage at the event during his session titled "Providing a Seamless Omni Channel Experience to Elevate Your Customer Success: Introducing Vin…
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Join Miriam Libonati, Head of Marketing at 2600Hz and the CEO of Xarios Technologies, Robin Russell, as they talk through the technical and business relationship between Xarios and 2600Hz, the upcoming excitement around KAZOOcon, and just some good old fashioned industry discussions on the exciting things changing the landscape in UC today.…
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Join Miriam Libonati, Head of Marketing at 2600Hz and Super Zheng, Account Manager for UCaaS Businesses, as they talk through the technical and business relationship between Yealink and 2600Hz, the upcoming excitement around KAZOOcon, and just some good old fashioned industry discussions on the exciting things changing the landscape in UC today.…
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Join us on episode 4 as we chat it up with CEO and Entrepreneur of Cloud Optik, Michael Sterl. Mike is an OG in the UC space and offer a wealth of knowledge ranging from sales enablement to driving focus to the end customer to how to optimize usage of data to drive behavior and increase engagement. Mike shares his insight on industry shifts in the …
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For episode 3, we invited Crisanto Hajibrahim, CPE & UC Evangelist as well as Dave Gilbert, Chief Evangelist at CCA and TBC at The UC Buyer - to join in on a deep rooted discussion on the disruption Google Voice for Business is making in UC, what service providers can expect to see, and how to prepare your business to stay powerful in the future.…
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In this episode 2600Hz Co-Founder & COO, Patrick Sullivan, joins us to talk about the ever changing UC dynamic and how adopting a Cap & Grow strategy in today's industry could elevate your business to the next level. We touch on challenges service providers face in the space, market trends that are constantly changing the landscape and how the KAZO…
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