Episode #121 - Client Fatigue and Exhaustion

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著作 Julie A. Cappel and Julie A.Cappel の情報はPlayer FM及びコミュニティによって発見されました。著作権は出版社によって所持されます。そして、番組のオーディオは、その出版社のサーバから直接にストリーミングされます。Player FMで購読ボタンをタップし、更新できて、または他のポッドキャストアプリにフィードのURLを貼り付けます。

Clients seem to be getting more and more demanding as the veterinary profession suffers from being understaffed and overworked. Why do we let rude clients affect us? What can we do to overcome the fear that we feel about getting negative comments or bad reviews? Veterinarians need to stand up to client bullies and support each other to overcome this issue. If we recognize that the poor behavior of our clients is a reflection of their own stress and overwhelm, we can begin to create a plan to protect our teams from the demands of clients.

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