Mark Miller on Leadership Lessons from over 40 Years at Chick-Fil-A

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Episode Summary: In this episode of the L3 Leadership Podcast, Mark discusses his journey at Chick-Fil-A, his book and general knowledge and advice surrounding leadership he’s learned throughout his life and career.

6 Key Takeaways:

  1. He shares his insight to building a leadership culture.
  2. Mark talks about what he’s learned from Truett Cathy at Chick-Fil-A.
  3. He tells listeners why he wrote his books and what he hopes leaders can learn from them.
  4. Mark goes into detail about his newest book, Smart Leadership.
  5. He talks about having enough margin in life to achieve your leadership goals.
  6. He gives advice to aspiring authors.

About Mark:
Mark started over 40 years ago working as an hourly employee at a local Chick-fil-A. He has worked all across the business since then and currently serves as Vice President of High Performance Leadership at Chick-fil-A. For the last 20 years, Mark has traveled the United States and the world focusing much of his time on serving leaders, helping them grow themselves, their teams, and their organizations. In Smart Leadership, he shares research-based “smart choices” the best leaders make to scale their influence and results. This will be Mark’s tenth book that he has either authored or co-authored.
Quotes from the Episode:

“You don’t build a leadership culture if everybody has their own working definition.” - Mark Miller

“Independent of your bias, the best leaders value results and relationships.” - Mark Miller

“I’ll be writing and tell myself ‘this is awful!’ and keep writing.” - Mark Miller

“Great leaders serve.” - Mark Miller

“Every leader has the capacity to change their world.” - Mark Miller
Guest Resources:
Leaders Made Here by Mark Miller

Smart Leadership by Mark Miller

The Effective Executive by Peter Drucker

High Performance Habits by Brendon Burchard

Connect with Mark:
Mark’s Website | Facebook | YouTube | Instagram | Twitter | LinkedIn


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