Speech Morphing makes custom virtual voices sound real @ CES 2020

PLUGHITZ Live Presents (Audio)

Description

If there's one thing we can all agree on, it's that computerized voices are horrible. Some systems do a decent job of blending real voice with digital, such as Cortana, but Jen can't live in the studio recording every possible outcome. What we usually get is something slightly better than the bizarre pseudo-human voices you hear in telephone trees that always sound happy, or always sound flat. But, with the help of Speech Morphing, that could be a thing of the past.

The Smorph system is capable of taking any voice and digitizing it. This gives brands the ability to use a real person and the digital representation in different scenarios. Imagine if a retailer had a famous spokesperson for their television and radio ads, but their customer support number and their digital app were able to speak to you in the same voice, all while being able to customize the words that are said on the fly.

The company's Smorph on-demand voice system is powered by artificial intelligence and is able to produce emotional inflections in the voice. More importantly, it is able to determine the right times in which to change the tone. Let's use the example of a phone tree. If you were speaking to a real operator, their tone would not sound like they just attended a party while discussing issues with billing or internet outages. A digital voice, however, usually doesn't care about your situation or the context of your conversation. Smorph's virtual voices do, however, making it a more natural interaction.

The Smorph system is also able to adapt to a business domain. The tech world has a lot of bizarre words, as does the medical industry. Digital voices are never able to get the right pronunciation of these words, but with the customization available through this system, you can get the pronunciation right so your digital agent can sound even more natural.

The Smorph system from Speech Morphing is available now. For more information, check out their website.

Interview by Marlo Anderson of The Tech Ranch.

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Participants

Marlo Anderson

Guest

Scott Ertz

Episode Author

Scott is a developer who has worked on projects of varying sizes, including all of the PLuGHiTz Corporation properties. He is also known in the gaming world for his time supporting the DDR community, through DDRLover and hosting tournaments throughout the Tampa Bar Area. Currently, when he is not working on software projects or hosting F5 Live: Refreshing Technology, Scott can often be found returning to his high school days working with the Foundation for Inspiration and Recognition of Science and Technology (FIRST), mentoring teams and judging engineering notebooks at competitions. He has also helped found a student software learning group, the ASCII Warriors.

Interview

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