Interrogate Your Patients - Forensic Interview Techniques for Physicians with Michael Reddington, CFI
Manage episode 301006606 series 2421862
Michael Reddington, CFI is a certified forensic interviewer and the President of InQuasive, Inc., a company that integrates the key components of effective non-confrontational interview techniques with current business research for executives. Using his background in forensics, and his understanding of human behavior through interrogation, Reddington teaches businesses to use the truth to their advantage. And now he’s teaching it to physicians.
We first learn what a forensic interviewer is and why there should be more in the world. We talk about trust, how to gain it, keep it, and avoid losing it, mostly through how we demonstrate how we’ve been listening. Patient diagnoses are sometimes part of their identity; we talk about an approach that can help if you are about to change a long-held diagnosis and how to interrupt a patient without alienating them.
Reddington received his bachelor's degree in business administration and management from Southern New Hampshire University, and received additional education on negotiation and a leadership degree from Harvard University. He has led over one thousand programs and educated over ten thousand participants from companies, government agencies and executive groups across the world. Find him at InQuasive.com.The sponsor for this week's episode is Vive Funds. Reach out to Veena and her team at Vive Funds to find out how you can be a successful investor too! Vive Funds creates opportunities for you to build your portfolio. You can find out more by visiting: www.doctorpodcastnetwork.com/vivefunds