[Step by Step] How Can I Wield Shipping to Acquire New Customers and Build Loyalty?

Future Commerce Podcast: eCommerce, DTC and Retail Strategy

Not a Cookie Cutter Method

• With the rise of shipageddon, shipping has become about getting products to the customer as safe and quickly as possible.
• Due to the different mentalities and thought processes of shopping during COVID, many customers choose different methods causing businesses to shift their concerns of shipping.
• “It's not just a cookie cutter thing where you're doing clothes or a hat or a shirt where you just throw it in a box. What we found is with the batch function on Shippo, we’re able to copy a certain order numbers into the search bar up top, search those and batch print those out, saving us a tremendous amount of time.” -Keith Austria
• “So many of us buy things online and really don't think about what the business challenges are around operations that make it all work.” -Phillip Jackson

Associated Links:

• Get connected with Shippo!
• Check out Decorware.
• Listen to our other Step by Step seasons.
• Find our Future Commerce episodes on our website.

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