119: In Systems We Trust with Marquis Murray

Free Time with Jenny Blake

“Why would someone fly you across the world to do business with them?” That powerful question from a mentor in March 2020 gave today’s guest, Marquis Murray, the courage to go all-in on his passion of helping business owners create order from chaos through greater operational efficiency.

More About Marquis: Marquis Murray is the CEO and Founder of Ditto, a systems and processes consultancy for organizations who need help creating clarity around the work inside their companies. His goal is eliminating team burnout, so people can focus more on the work they do without the stress of not knowing where or how the work is happening. He is also the host of the In Systems We Trust podcast where owners and leaders of businesses talk about the systems, processes, and operational efficiency practices they use every day.

🌟3 Key Takeaways:

• If you’re not updating your systems and processes as your business grows, then you might be en route to burnout. Make sure your foundation can support your growth.
• Just because you can do something better or faster yourself, doesn’t mean you should.
• What happens immediately after a client signs on the dotted line? That is the very last place you want something to fall through the cracks.

📝Permission: Stop apologizing for wanting perfection, or wanting to improve. Don’t be afraid to say no in order to protect your time and spend more energy working in your zone of genius.

✅Do (or Delegate) This Next: Ask, “How can I make this easier?” This is often the best starting place when you want to improve your systems and automated processes.

📘Books Mentioned:

• Free Time: Lose the Busywork, Love Your Business
• Pivot: The Only Move That Matters Is Your Next One
• The E-Myth Revisited: Why Most Small Businesses Don't Work and What to Do About It
• The Big Leap: Conquer Your Hidden Fear and Take Life to the Next Level
• Alignment: Overcoming Internal Sabotage and Digital Product Failure
• Radical Candor: Fully Revised & Updated Edition: Be a Kick-Ass Boss Without Losing Your Humanity
• Vivid Vision: A Remarkable Tool for Aligning Your Business Around a Shared Vision of the Future

🔗Resources Mentioned:

• Marquis on the web, Twitter, LinkedIn
• Marquis’ Podcast: In Systems We Trust
• Think Ditto’s Vivid Vision for 2022
• Personality Test: 16 Personalities, Enneagram
• Tools: Loom, Asana, Zapier, IFTTT, Integromat, Burb, HubSpot, PandaDoc, DocuSign, HelloSign, Lucid.app
• Podcast: The Talking to Tech People Podcast with Jason Frazell: Marquis Murray-CEO and Founder of Ditto

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