Manage episode 292405304 series 2925358
In this episode, join Arjun as he talks to retail stalwart Govind Srikhande. Govind take us through a time capsule of retail in India through his 34 year career. From the evolution of the store concept to the denim revolution, he has seen the industry change first hand through the years. Govind also spends time walking us through his 15+ years at the helm at Shoppers Stop – a company that created the department store concept in India. Understand the importance of building long lasting relationships with partners and learn about India’s largest and longest serving loyalty program, First Citizen. This episode is deviation from our path of digital first brands but serves as an important bridge to show the power of offline retail in India.