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The public sector is often seen as slow-moving and behind the times. But around the world, governments are creating innovative responses to seemingly intractable challenges. Join us as we dive into the exciting new developments in the future of government, and speak with leaders from government agencies, think tanks, academia, and the rest of the world. Insight In Depth takes a deep dive into the forces that shape our lives with the people who are building the future today. Each miniseries g ...
 
Welcome to “Capital H,” a podcast series from Deloitte Consulting’s Human Capital practice. Hosted by Burt Rea, managing director for Deloitte Consulting LLP and General Manager of Bersin™, and David Mallon, VP and chief analyst for Bersin™, Deloitte Consulting LLP, the series explores the disruptive forces affecting the workplace, the workforce, and the changing nature of work itself. You’ll hear expert perspectives from business and industry leaders who are putting humans at the center of ...
 
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show series
 
Organizations must create an intentional tech mix based on desired experiences and business outcomes in a rapidly evolving landscape. In part 2 of our Digital Workplace series, Deloitte’s John Brownridge and Chris Havrilla discuss trends in the digital workplace and the landscape and considerations of how organizations can create an intentional tec…
 
There has been a historic shift in the future of work. Since the onset of the pandemic, many have hailed the digital workplace as a solution to everything from business continuity to workforce engagement and retention. Organizations are betting big on virtual and hybrid work as the new ways of working. In part 1 of our Digital Workplace series, we …
 
Government needs a workforce as diverse as the constituents it serves. Getting—and keeping—that workforce isn’t easy, but guests Jonathan McBride, C.C. Durall, and Kim Myers have insights on how to get it done.Tanya Ott with Jonathan McBride, C.C. Durall, and Kim Myers による
 
The pandemic strained and tested the worker-employer relationship. This special report explores one central question: How might the worker-employer relationship evolve to meet the opportunities and challenges of the future? Going forward, employers should prepare for multiple futures of the evolving employer-worker relationship. In part 2 of our 20…
 
The pandemic strained and tested the worker-employer relationship. This special report explores one central question: How might the worker-employer relationship evolve to meet the opportunities and challenges of the future? Going forward, employers should prepare for multiple futures of the evolving employer-worker relationship. In part 1 of our 20…
 
Technology may help drive the future of service delivery, but it can’t overshadow the humans being served. Siim Sikkut, CIO of Estonia, and New America fellow Marina Nitze discuss how to get that balance right.Deloitte Insights: Tanya Ott with Siim Sikkut and Marina Nitze による
 
The COVID-19 pandemic brought on the future of work in accelerated bursts and swept in sooner than expected, creating an urgent need for new maps, new mindsets, and new strategies. In this episode, we assembled a roundtable of Deloitte Human Capital leaders to help us understand the future of work in a post-pandemic world armed with a human approac…
 
COVID-19 pushed organizations to challenge their workers to expand their roles to anything that needed to be done; workers were able to rise to the challenge. The workforce adapts more dramatically than many would have expected when faced with so many new challenges. In this episode, we’ll hear from Barbry McGann, executive director of the office o…
 
COVID-19 was a rude awakening for workforce strategy planners. It quickly became very clear that retrospective metrics and measurements that describe the workforce’s current state severely limit an organization’s ability to survive disruption—let alone thrive in it. In this episode, we’ll examine results from the 2021 Deloitte Global Human Capital …
 
It isn’t news that new technological advancements are disrupting the world of work. However, the view of how technology fits into work has traditionally been narrowly focused on technology as a tool and enabler. But this approach is starting to change; more organizations are constructing “superteams” that integrate technology as part of the team to…
 
Forget Hollywood: We’re not talking Terminators here. Bob Work of the National Security Commission on Artificial Intelligence explains how government can approach AI, and Carnegie Mellon’s Molly Steenson lays out the ethical framework for AI adoptionDeloitte Insights: Tanya Ott with Bob Work, Molly Steenson and Ed Van Buren による
 
The human and economic impacts of COVID-19 forced all organizations to enact radically new ways of working and operating. Organizations responded to a sudden, unforeseen crisis that changed and confounded efforts to predict and plan for events. Having a plan to deal with the unexpected isn’t all organizations need in such times. Even more mission-c…
 
In the United States, trust in government is at near historic lows. The authors of The Power of Trust discuss why that’s a problem, and former Chief Veterans Experience Officer Tom Allin reveals how that agency rebuilt trust.Deloitte Insights - Tanya Ott with Tom Alllin, Shalene Gupta, Sandra J. Sucher, Bruce Chew による
 
COVID-19 proved that people and organizations are capable of tremendous growth in a crisis. Now, the challenge for many organizations will be to sustain this momentum and discover new ways to thrive in the long term, even as disruption constantly resets the path forward. In Season 7 of Capital H, we dive deeper into these topics and chapters in our…
 
The pandemic redefined our understanding of where and how jobs had to be done. DHS’s Angie Bailey and NASA’s Elizabeth Kolmstetter share how their agencies are adapting to the new world of work.Deloitte Insights: Tanya Ott with Angie Bailey and Elizabeth Kolmstetter による
 
The public sector is often seen as slow-moving and behind the times. But around the world, governments are creating innovative responses to intractable challenges. Join us as we dive into the exciting new developments in the future of government. This week, we talk with Dr. Sonal Shah of Georgetown University, Professor Sir Geoff Mulgan of Universi…
 
The road to leadership is different for everyone. For Bank of America CAO Andrea Smith, it meant embracing the unexpected, seeing examples of how not to lead, and knowing when to push for change.Deloitte Insights: Tanya Ott with Andrea Smith による
 
The road to leadership is different for everyone. For Kennedy Wilson president Mary Ricks, it meant taking a leap, being a team player, and knowing she’d be able to prove herself.Deloitte Insights: Tanya Ott with Mary Ricks による
 
The road to leadership is different for everyone. For New York Life Investment Management’s CEO Yie-Hsin Hung, it meant overcoming some unexpected curveballs, honing in on values, and understanding why aspiration alone isn’t enough.Deloitte Insights: Tanya Ott with Yie-Hsin Hung による
 
In today’s disruptive environment, are organizations evolving past traditional large-scale transformation? We see it time and time again. After inserting the plans, processes, and people into transformation efforts, organizations are often conforming to a vision that’s already obsolete. Today we explore how organizations can build resilience to hel…
 
Do you believe that human characteristics and abilities can grow and change over time? If you do, you hold what is called a growth mindset. In this episode, we discuss how a growth mindset can shape individual beliefs and behavior. We also explore how growth mindsets can be cultivated in an organizational context to improve culture, performance, an…
 
In response to unrelenting disruption caused by both technological advances and the COVID-19 pandemic, many leaders are rethinking how they value and invest in their workforces. In today’s episode, we dig deep into what talent marketplaces are, the benefits they provide to workers and organizations, and considerations for leaders as they endeavor t…
 
The global pandemic has dramatically changed the flow of work and likely expedited workplace shifts that were already primed to occur. As organizations continue to start to reopen offices and have employees return to work there are a many experience and safety elements to consider.Deloitte US による
 
Looking back on 2020, almost everything about the employee experience has changed. From furloughs to remote work, today’s employees must navigate a constantly changing environment while simultaneously prioritizing their own health and safety. It’s a situation that requires resiliency and that’s exactly what we’re focusing on in Capital H Season 6. …
 
The road to the C-suite is different for everyone. For Capital One Chief Audit Officer Celia Edwards Karam, it involved embracing audacious challenges, learning to quiet her inner monologue, and finding joy in the "big, hairy, interesting" problems.Deloitte Insights - Tanya Ott with Capital One's Celia Edwards Karam による
 
The road to leadership is different for everyone. For T. Rowe Price’s CFO Céline Dufétel, it meant navigating change (and ships), embracing the seven-minute rule, and not waiting for 110%.Deloitte Insights - Tanya Ott with T. Rowe Price’s Céline Dufétel による
 
The road to leadership is different for everyone. For TransUnion SVP of U.S. Markets Technology, it meant juggling change on multiple fronts, embracing experimentation, and learning by doing.Deloitte Insights - Tanya Ott with TransUnion’s Swati Shah による
 
The road to leadership is different for everyone. For Wells Fargo CTO Debra Chrapaty, it meant making hard choices, living unapologetically, and embracing her superpowers.Deloitte Insights - Tanya Ott with Wells Fargo’s Debra Chrapaty による
 
The road to leadership is different for everyone. For Freddie Mac Multifamilies executive vice president Debby Jenkins, it meant embracing competitiveness and understanding that you’re never done.Deloitte Insights - Tanya Ott with Freddie Mac’s Debby Jenkins による
 
The road to leadership is different for everyone. For Terri Gerosa, global head of operational risk and control for Citi’s Global Consumer Bank, it involved three countries, multiple pivot points, and seeing the difference between “no” and “not now.”Deloitte Insights - Tanya Ott with Citi’s Terri Gerosa による
 
On this season of Capital H, we explored how three P’s—purpose, potential, and perspective—can help organizations remain distinctly human in a technology-driven world. This episode brings together authors of our 2020 Human Capital Trends report to recap some of our favorite moments and explore how embracing these trends can better prepare organizat…
 
Next-generation metrics have become pervasive in professional sports because they ask the right questions about player value. So why not apply that approach to the workforce? On this episode of Capital H, we explore how top organizations are developing advanced forward-looking metrics that go beyond people analytics to reshape the talent experience…
 
Knowledge creation and curation are key competitive differentiators. Today’s digital, hyperconnected era presents new opportunities and challenges around knowledge management. On this episode of Capital H, Hans Visschers, global head of knowledge management at Philips, shares insights from Philips’ knowledge management transformation and tips for “…
 
Reskilling is a frequently discussed topic in human capital circles, but as our 2020 Human Capital Trends report indicates, reskilling alone may not be a sufficient path forward. In this episode, Deloitte’s David Mallon chats with Allison Salisbury SVP of Employer Solutions at Guild of Guild Education to hear how her organization is redefining adul…
 
The dizzying pace of technological advancement and workforce evolution has created a growing set of ethical challenges. As organizations operationalize the working relationships among humans, teams, and machines, how can they also anticipate and address potential ethical concerns? On this episode of Capital H, we explore how organizations can adjus…
 
As the workplace and nature of work evolve, companies are forced to constantly revisit compensation strategies. Our 2020 Human Capital Trends report revealed that a majority of respondents see compensation as a critical issue, but just 9 percent feel prepared to address this trend. In this episode of Capital H, Deloitte leaders explore trends, chal…
 
On this episode of Capital H, Deloitte’s Brad Denny checks in with Jensen Harris, cofounder and chief technology officer of Textio, an AI-powered writing tool. They discuss ways Textio is being used to collaborate with people in a novel, integrated way compared to other word processing technologies. This episode also covers superteams and the workf…
 
Deloitte leaders Mike Bechtel, Scott Buchholz, Sonal Naik talk to Tanya Ott about the tech architecture of the future, the value of the freedom to fail, and investing in the new and the next.Deloitte Insights - Mike Bechtel, Scott Buchholz, Sonal Naik talk to Tanya Ott による
 
On this episode of Capital H, Suzan Briganti, CEO and founder of SwarmVision discusses her company’s research with “innovation profiles” that cut across generations and busts common misconceptions about innovation across generations. We also examine how leaders can move beyond the generational lens to understand workers based on values rather than …
 
Technology brings complexity. Sergei Komarov of National Australia Bank joins Deloitte’s Scott Buchholz and Saul Caganoff to discuss how architects can help navigate that complexity without losing sight of business goals.Deloitte Insights による
 
On this episode of Capital H, Deloitte’s Jeff Schwartz and Robert Gibbs, associate administrator for the Mission Support Directorate at NASA, discuss the link between the feeling of belonging and organizational performance. You’ll hear about three main building blocks of belonging—comfort, connection, and contribution—along with leadership tips on …
 
Organizations are continuing to realize the link between worker well-being and organizational performance – an overwhelming majority of respondents from the Deloitte 2020 Global Human Capital Trends survey marked well-being as a major priority for their company’s success. But what is well-being in the workplace? We explore this topic with Judy Fimi…
 
The 2020 Global Human Capital Trends report calls upon organizations to embrace purpose, potential, and perspective—that characterize what it means to fuse people and technology to perform as a social enterprise at work. The power of the social enterprise lies in its ability to bring a human focus to everything it touches, empowering people to work…
 
Digital twins can mirror specific products or illuminate entire systems. Tanya talks with Airservices Australia’s Mick Snell and Deloitte’s Scott Buchholz and Aaron Parrott about the possibilities this opens for business.Deloitte Insights による
 
Season 5 of the Capital H podcast is here! Our hosts, David Mallon and Burt Rea will be exploring the findings from Deloitte’s 2020 Global Human Capital Trends research entitled “A Social Enterprise at Work: Paradox as a Path Forward”. This year, we begin with a look back at a decade of tremendous change, focusing particular attention on technologi…
 
We depend on technology – but do we trust it? Tanya talks with Scott Buchholz, David Danks, and Catherine Bannister about why embracing ethics in tech is so important for organizations.Deloitte Insights: Tonya Ott with Sergei Komarov of National Australia Bank joins Deloitte’s Scott Buchholz and Saul Caganoff による
 
Macro forces and trends shape the technology of today and the future. Deloitte leader Bill Briggs and FedEx CIO Rob Carter show us ways to navigate the complex technology trajectory and judiciously invest in cutting-edge tech.Deloitte Insights: Tanya Ott with Deloitte leader Bill Briggs and FedEx CIO Rob Carter による
 
Diversity and inclusion (D&I) continues to be a driving force for innovative ideas and team performance in the workplace. Jennifer Chatman, the Paul J. Cortese Distinguished Professor of Management at Berkeley Haas, takes a closer look at D&I and discusses key findings from her research, including the positive effects of collective attitudes in div…
 
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