最高の Fixers ポッドキャスト (2024)

1
The Best Way To Get Dental Practice Growth Ideas – Plus What’s A WIWO? 23:51

5d ago23:51

23:51

Every single day there are fantastic opportunities for practice growth ideas, and on this episode of The Dental Practice Fixers Podcast featuring secret shopper calls, Dr. Richard Madow will show you where to look. Plus – you’ll learn what WIWO means, and hear some awesome mystery shopper calls! **** On Friday June 14th we’ll be presenting a full d…

1
Ten Things You Should NEVER Say To A Dental Patient! 28:12

23d ago28:12

28:12

In this episode of The Dental Practice Fixers Podcast Featuring Mystery Shopper Calls, we reveal ten things you should never say to a patient (we’ve probably all said them!) and what to say instead. Plus we have a very special announcement and are back with our mystery shopper calls!! **** On Friday June 14th we’ll be presenting a full day session …

1
How To Find and Hire the Best Team Members! 17:24

1M ago17:24

17:24

Finding and hiring great team members is one of the biggest issues in dentistry. On today’s episode of The Dental Practice Fixers, Dr. Richard Madow will reveal some unique ways to find fantastic team members that you probably have never even thought of! Plus we’ll tell you about two new educational opportunities you DO NOT want to miss! Here are s…

1
Schedule More New Patients NOW! 28:19

2M ago28:19

28:19

Schedule more new patients NOW! In this episode of The Dental Practice Fixers Featuring Mystery Shopper Calls, Dr. Richard Madow reveals a simple system that will get potential new patients off the phone and right into the appointment book! Here are some very important and easy ways to help enhance your practice and your life! 1 – Sign up for our e…

1
How To Answer The Most Typical New Patient Questions! 37:07

2M ago37:07

37:07

On today’s podcast we asked a very unlikely source for a list of the questions a potential new dental patient should ask. Do you know how to answer them? Are they answered on your website? We went through them one by one and provided some great answers and food for thought. Yum! Then our mystery shopper had a little issue with last-minute cancellat…

1
Transform The Difficult Patient! 32:38

2M ago32:38

32:38

Difficult patients can be frustrating, annoying, manipulative, hostile, and litigious. But fear not – on this episode of The Dental Practice Fixers Podcast Featuring Mystery Shopper Calls, we’ve got a great step-by-step system to transform the toughest patients into those who become beacons for the practice! Then on the mystery shopper calls we do …

1
Hair, Skin, Feet, Teeth…Can Improve Your Practice! 30:35

3M ago30:35

30:35

What do hair, skin, and feet have to do with improving your dental practice? A lot – and you will find out why on today’s episode of The Dental Practice Fixers Podcast featuring Mystery Shopper Calls! Dr. Richard Madow hosts this podcast for dentists and team members. Here are some very important and easy ways to help enhance your practice and your…

1
Is Your Practice So Good That It’s Bad? 28:52

3M ago28:52

28:52

Can your practice be so good that it’s bad? The answer is YES, and we’ll tell you why on this episode of The Dental Practice Fixers Podcast featuring Mystery Shopper Calls. Listen to learn a huge problem in dentistry and how to fix it! Here are some very important and easy ways to help enhance your practice and your life! 1 – Sign up for our e-news…

1
Special Year End Episode – 16 Rules of Life and Dentistry! 27:13

4M ago27:13

27:13

On this special year-end episode of The Dental Practice Fixers Podcast featuring Mystery Shopper Calls, Dr. Richard Madow reveals sixteen important rules that will help with both your dental practice and your life. It’s a special treat for doctors and team, and you don’t want to miss it! Here are some very important and easy ways to help enhance yo…

1
Why Should I Go To YOUR Practice? 26:07

4M ago26:07

26:07

A new patient moves to your area. Why should they choose your practice over the others? And more importantly, can you provide an experience that would make that happen? That’s the topic on today’s episode of The Dental Practice Fixers podcast for dentists, featuring Mystery Shopper Calls! We’ll also explore a big mistake that’s made when a new pati…

1
Should I Stay or Should I Go 29:58

5M ago29:58

29:58

A sad letter from a disgruntled associate is featured on this episode of The Dental Practice Fixers Podcast Featuring Mystery Shopper Calls, and it provides some great leadership advice for associates, owner dentists, and team members. And then the mystery shopper calls – WOW!! Please play these at your next team meeting! Here are some very importa…

1
Get Patients To Ask YOU For Whitening! 23:48

5M ago23:48

23:48

There are four huge reasons we love doing whitening for our patients, and it’s even more fun when you get patients to ask US about it instead of US telling THEM! You’ll learn how and why on this episode of The Dental Practice Fixers Podcast for dentists featuring mystery shopper calls! Here are some very important and easy ways to help enhance your…

1
Would You Like A Crown With That? Dental Lessons From An Unlikely Source! 30:00

6M ago30:00

30:00

On the episode of The Dental Practice Fixers Featuring Mystery Shopper Calls podcast for dentists, Dr. Rich shares some great practice growth tips from a very unlikely source. Then we go to our mystery shopper calls and find out what happens when a potential patient knows they need some crowns. It’s probably not what you think! Here are some very i…

1
Dr. Rich Gets Duped! 27:05

6M ago27:05

27:05

Could there be a dental practice lesson when Dr. Rich got duped by a punk rock skater girl? Yes, and it will help you get more new patients on this episode of The Dental Practice Fixers Podcast featuring Secret Shopper Calls to dental practices!! Here are some very important and easy ways to help enhance your practice and your life! 1 – Sign up for…

1
Doc – Do You Guarantee These Crowns? 28:27

7M ago28:27

28:27

Should we guarantee those crowns? Should we “warranty” our dental treatment? Is it a positive factor in treatment acceptance and patient retention, or does it make us look like the local Best Buy? Find out how Dr. Rich answered this question early in his career and what it led to on today’s “Dental Practice Fixers – Secret Shopper Calls To Dental P…

1
Fill Last Minute Cancellations 90% of the Time! 20:27

7M ago20:27

20:27

Would you like to have a simple system so that when someone calls your dental practice to cancel at the last minute that spot can easily be filled 90% of the time? You will after hearing this episode of The Dental Practice Fixers dental podcast for dentists. Then we do three mystery shopper calls, and one of the offices actually does something righ…

1
The Dental Magic Words! 26:38

8M ago26:38

26:38

Are there “magic words” in dentistry – simple phrases that will significantly improve our practices? YES! In today’s episode of The Dental Practice Fixers dental podcast for dentists, Dr. Richard Madow reveals two simple phrases that will greatly improve our customer service and help us appoint more new patients by using the “dental magic words.” T…

1
Favorite Excuses of Dentists 22:45

8M ago22:45

22:45

Dentists are great at a lot of things, including making excuses when things don’t go the way they planned. In this edition of The Dental Practice Fixers dental podcast for dentists, Dr. Rich reveals some of his favorites. And then, speaking of excuses, there is NO excuse for what happened during the mystery shopper calls!! Listen and enjoy. Got a q…

1
Why Should I Go To YOUR Dental Practice? 31:05

9M ago31:05

31:05

Would a patient drive past twenty other dental offices to go to your practice? Would they regret it if they had to transfer to another office? Can you and your team quickly spout out a bunch of reasons why a patient would choose you over all of the others? Hopefully you can answer all of these questions with a big YES! So let’s find out why on this…

1
Five of the TOP Dental Practice Issues 31:47

9M ago31:47

31:47

There are five issues that just about every dental practice experiences, and on this episode of The Dental Practice Fixers podcast for dentists you can hear what they are along with some solutions. Then on our mystery shopper calls, a potential patient with stinky breath calls some practices for advice. Did they try to appoint him or were their res…

1
Improve Your Dental Practice With ‘Marginal Gains!’ 30:15

10M ago30:15

30:15

Sometimes it’s a little overwhelming to make dental practice improvements through huge changes. But the good news is, you may not have to! You can improve your dental practice marginal gains. In this episode of The Dental Practice Fixers podcast for dentists, we show how small changes can get HUGE results! Then of course there are the mystery shopp…

1
GPs and Specialists Should Help Each Other! 21:24

10M ago21:24

21:24

The relationship between general practitioner dentists and specialists should be one that is not only good for the patients but good for both practices. On today’s Dental Practice Fixers dental podcast we talk about some easy ways to make that happen. Then on to the mystery shopper calls where the theme continues. If you do Invisalign but aren’t ge…

1
Should We Give Our Patients What They Want_ Plus More Mystery Shopper Calls 22:41

11M ago22:41

22:41

Should we give our patients what they want? Do our patients really know what they want? Is it good for our dental practice to give it to them? On today’s edition of The Dental Practice Fixers podcast we discuss how to make your practice more successful by doing just giving our patients what they want. Plus, the mystery shopper calls teach two very …

1
Is Your Dental Practice Clinically Calibrated? 25:21

11M ago25:21

25:21

Does everyone in your dental practice truly understand why certain clinical decisions are made? Your practice needs to be “Clinically Calibrated” – find out why and how on this edition of The Dental Practice Fixers Podcast for dentists. For example, why would we do a crown instead of a two or three surface restoration? Scaling and root planing inst…

1
Mystery Shopper Calls Plus The Number One Enemy of a Great Practice! 23:40

12M ago23:40

23:40

What’s the number one enemy of a great practice? In this episode, Dr. Richard Madow explores a possible candidate. Then, the mystery shopper calls are, well, pretty amazing. Tune in to the The Dental Practice Fixers Dental Podcast for Dentists to listen now!!Dr. Richard Madow による

1
How To REALLY Use Artificial Intelligence In Your Practice! 32:09

12M ago32:09

32:09

Using artificial intelligence in the dental office is such a hot topic these days, but most of the advice we’re seeing is either impractical or totally useless. In today’s episode of The Dental Practice Fixers Dental Podcast for Dentists, Dr. Rich gives two solid examples of how to use AI to improve patient communications. Then speaking of communic…

1
Things A Patient Should Never See…or Hear! 23:15

1y ago23:15

23:15

There are a bunch of things a dental patient should never ever see or hear in a dental practice, and on today’s episode of The Dental Practice Fixers Dental Podcast for Dentists we get the list rolling. Then, it’s on to the secret shopper calls, where we learn why front-desk training should be more than just “Here’s the phone – answer it!”…

1
Why Is That Crown So Expensive? 26:18

1y ago26:18

26:18

“Why is that crown so expensive?” can be a tough question for a dentist to answer, especially in a way that gets a caller to appoint, Well, that’s the mystery shopper call we did on today’s episode of The Dental Practice Fixers dental podcast for dentists. The answers ranged from horrible to hilarious to something that has never happened before! Yo…

1
Dental Practice Websites – What’s Wrong With Most of Them? 29:46

1y ago29:46

29:46

Very often the first contact a potential new patient has with your practice is your website, and most dental websites have some obvious (and easy to fix) mistakes! On this episode of The Dental Practice Fixers dental podcast, Dr. Richard Madow gives some very simple fixes to correct these crucial areas. Then, our mystery shopper calls take the them…

1
Proper Patient Selection: The Number One Rule! 28:20

1y ago28:20

28:20

Let’s face it, not all patients are a good fit for your dental practice. In this episode of The Dental Practice Fixers dental podcast for dentists, Dr. Richard Madow gives some quick and easy patient selection tips to save you many headaches, including the number one rule! Then we have four mystery shopper calls, and guess what? Someone almost kind…

1
Hi, we're still alive! Some updates and a Dinosaurigami track for good measure 6:26

1y ago6:26

6:26

You thought we forgot, didn't you? Nope. We just probably won't be making any more Fixers episodes. We hope to have some creative projects to share in the future, but in the meantime we're working to make sure the Fixers Archives stay active. We must not let them silence our great works! Er....good works. Okay-ish works.... look we recorded some st…

1
Doctor – Don’t Do This! 19:52

1+ y ago19:52

19:52

Hey Doc – why the heck would you ever want to do this? In this episode of The Dental Practice Fixers Podcast for dentists, Dr. Rich answers one of the most frequently asked questions, and that’s the response….sort of. Then of course we do some mystery shopper calls, and miraculously someone almost gets it right!! Richard H. Madow, DDS: Hey there, I…

1
Special Edition: The Philosophy of Dental Practice Success! 22:56

1+ y ago22:56

22:56

Dr. Rich explains the factors in dental practice success by reliving the history of The Madow Center in this special edition of The Dental Practice Fixers dental podcast for dentists. So many listeners have been asking how The Madow Center got started, and it’s all covered here!Dr. Richard Madow による

1
This Dental Video Made Me Barf – and Passive Income Tips! 25:22

1+ y ago25:22

25:22

Did a video promoting a dental seminar actually make Dr. Rich hurl? Well, almost. Find out why in this episode of The Dental Practice Fixers dental podcast for dentists, and also learn about why it is often a bad idea to get distracted by passive income and side hustle opportunities. Then we present some of the strangest mystery shopper calls in th…

1
Increase Your Cash Flow NOW – Ten Ways for 2023 33:17

1+ y ago33:17

33:17

Ready to improve your cash flow and decrease your overhead in 2023? On today’s episode of The Dental Practice Fixers dental podcast for dentists, we’ll reveal ten things you can do right now to get 2023 off to a great start. And then, four mystery shopper calls – four bad results. Don’t make the same mistakes!!…

1
Two Questions To Ask EVERY Patient! 22:41

1+ y ago22:41

22:41

What are two questions you should ask every patient during the initial exam that will totally WOW them? On today’s dental podcast for dentists, Dr. Richard Madow reveals that, along with a simple trick you can do that will actually get patients to ASK YOU for cosmetic dental procedures! It’s easy, fun, and something you should be doing anyway. And …

1
Why Patients Love To Be Led! 23:50

1+ y ago23:50

23:50

Want your patients to accept more treatment, get adult fluoride, and all that other good stuff? In this episode of The Dental Practice Fixers dental podcast for dentists, Dr. Richard Madow shares how an experience at a hotel led him to realize an extremely important step in influencing our patients. It will help you become a better leader as well!!…

1
Don’t Be The Best Practice….Be The Only! 19:35

1+ y ago19:35

19:35

Why be the best practice at what you do when you can be the only practice who does what you do?! It’s much easier than it sounds, and on this edition of The Dental Practice Fixers Dr. Rich will show you how! Of course we follow that up with three mystery shopper calls (yikes!) and a very special offer! And oh yeah – we talk about The Waffle House a…

1
It Made Sense In Binary - AI-generated News In Brief 8:56

1+ y ago8:56

8:56

Some sad news to bring you down and some stupid silly news to cheer you back upFixers, Inc. による

1
Five Reasons Patients Don’t Get Scaling and Root Planing 26:04

1+ y ago26:04

26:04

Do you have a supercharged perio therapy department, or a glorified “cleaning lady” doing bloody prophys? If you’re like most dental practices, unfortunately it’s the latter. On this week’s podcast we give five reasons why, and simple solutions to get your patients healthy and increase practice revenues. The theme continues on the mystery shopper c…

1
Episode 107 - And You Will Know Us By The Trail Of Breadstick 46:03

1+ y ago46:03

46:03

Somehow, in spite of an almost double-length D&D session, we come up about 15 minutes shy of an hour on this one. Rest assured, good listener, it is for the best. Besides, think of all the neat activities you could do with that time instead! Episode ingredients: Look At Your Friends And Make A Sex Noise, Monster World Is Opposite, DeLorean Grey, Ne…

1
Something Most Dentists Do Wrong Every Day….and How To Fix It! 20:34

1+ y ago20:34

20:34

There is something that most dentists do every single day that causes chaos, confusion, and makes the practice not nearly as productive as it should be. But fear not – in today’s episode of The Dental Practice Fixers dental podcast for dentists we have a solution! Then on to the mystery shopper calls, where someone actually gets it right….kinda…… D…

1
Episode 106 - My Butt Smokes 59:37

1+ y ago59:37

59:37

Fixers, Inc. による

1
The Choco-Taco and Influencing Your Patients! 23:26

1+ y ago23:26

23:26

What do the Choco Taco and getting your patients to refer and schedule their treatment have to do with one another? Lots! In this episode of The Dental Practice Fixers dental podcast for dentists, we explore why Dr. Robert Cialdini’s “Principles of Influence” are so important in your practice. Then the mystery shopper calls take a weird turn as a d…

1
Episode 105 & Three Quarters - One-sided Interview 13:42

1+ y ago13:42

13:42

While Dave’s been traveling for work, we thought we’d share a little experimental recording that Chris and our perennial friend Ryan made: two halves of an interview recorded separately and then spliced together. Ben found it so dreadfully dull and unfunny that he practically begged them to let him publish it.…

1
Do You Have This Affliction Most Dentists Do. 20:48

1+ y ago20:48

20:48

There is something that afflicts most dentists, and it can cause severe problems in their practices and lives. It’s called “Paralysis By Analysis,” and we give some symptoms and solutions on this episode of The Dental Practice Fixers, the dental podcast for dentists. Then on our mystery shopper calls we have some real doozies, including something t…

1
Episode 105 & A Half - It’s Jeff Boop! 43:07

2y ago43:07

43:07

Join your three all-time favorite podcasters, Goose, Iceman, and Daywalker (or perhaps Haymaker?), as they bring you a regular ol’ episode of this podcast that’s just like all the others that came before it.Fixers, Inc. による

1
How To Drop PPOs in Three Easy Steps! 20:28

2y ago20:28

20:28

Every dental consultant these days seems to be teaching how to drop PPOs. But my advice is “not so fast, cowboy (or cowgirl!).” In this episode of The Dental Practice Fixers dental podcast for dentists, you’ll find out why. Then in our mystery shopper calls, something happened that has never happened before in the history of our mystery shopper cal…

1
Episode 105 - Cemetery Pez Dispenser 1:00:42

2y ago1:00:42

1:00:42

Ever wonder just how deep cemeteries go? How loud you can get before the cops show up? How many abduction-related scavenger hunts you can organize via the local newspaper? Well, after you hear this… I’ll be honest, you’ll still be wondering. Also, I wanna give credit where it’s due: Dave got to the titular joke first, and we just kinda missed it. Y…

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