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EM360 Podcast

EM360

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A weekly show hosted by Matt Harris, Head of Content at EM360, exploring the ever-changing world of enterprise tech. Every week a new expert walks us through a different topic in such areas as cybersecurity, data, AI, emerging tech, unified communications, and more!
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show series
 
The data analysis landscape is on the precipice of a paradigm shift. Generative AI (GenAI) promises revolutionary insights, but traditional systems struggle to feed its insatiable appetite for well-structured data. Imagine GenAI as a high-powered engine – it needs meticulously organised fuel to reach its full potential. In this episode of the EM360…
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The SolarWinds breach exposed vulnerabilities within DevSecOps practices, sending shockwaves through the tech world. The U.S. Securities and Exchange Commission (SEC) indictment against SolarWinds further emphasised the gravity of the situation, alleging the company misled investors by failing to disclose these vulnerabilities and the subsequent br…
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The fight against cybercrime is a never-ending battle. Firewalls and antivirus software, our traditional defences, are like trusty shields—good against basic attacks but not enough. Advanced attackers can slip through the cracks, exploiting new weaknesses or mimicking harmless traffic. Thus, businesses are exposed and face potential data breaches, …
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Cloud-native is the new gold rush for businesses seeking speed, efficiency, and innovation. But are you getting the most out of your investment? Legacy troubleshooting and observability tools can be hidden anchors, dragging down your developers' productivity. The result? You're not reaping the full benefits of cloud-native, and your competitors are…
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SaaS applications are the backbone of digital enterprises around the world. But with so many SaaS businesses out there, simply having a feature-rich product is no longer enough to keep your users happy and grow your business. In an increasingly crowded SaaS market, a smooth, intuitive user experience is what sets SaaS products apart. Businesses not…
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The cloud revolutionised how businesses operate, but managing dynamic, complex environments presents new and unique challenges. While digital transformation has brought significant benefits, the reality is that organisations now require innovative solutions to effectively navigate intricate, hybrid, multi-cloud environments. Evolven Software, drive…
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Intelligent document processing (IDP) is a technology-driven approach that automates document processing and extraction of valuable information. While handling structured data is considerably straightforward, processing and analyzing unstructured data is laborious. IDP equips users with the ability to process a multitude of document types, includin…
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From the rise of generative AI to the EU AI Act, it’s been a particularly explosive year in the AI and ML space. With most industry surveys pointing to bringing in some form of AI as the biggest priority for companies looking to level up their tech stack in 2024 - what challenges and trends need to be addressed before creating and honing that MLOps…
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Austin Kronz is the Director of Data Strategy at Atlan, a modern data workspace enabling better collaboration between diverse users like businesses, analysts and engineers - creating higher efficiency and agility in data projects. The current world of data and AI is fast-moving - particularly when it comes to empowering companies and data leaders t…
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Companies are evolving their approaches to managing content collaboration lifecycles, integrating security measures, and ensuring compliance with industry standards. The importance of enterprise file storage especially highlights a shift toward adopting standards from public cloud ecosystems and modernising on-premises applications. In this episode…
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Prof. Steven van Belleghem is an international speaker, EM360 partnered analyst and one of the world’s leading experts in customer experience. He helps the likes of Disney, Booking.com and Microsoft to develop their CX strategies by incorporating the latest technologies. He is also a highly sought-after presenter and commentator, recently sharing a…
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Automated Security Validation. Involving tools, scripts and platforms to emulate true-to-life attacks, Automated Security Validation is a key part of assessing the readiness of the security infrastructure and guiding prioritized remediation. But how does this implementation of automation really work to empower human expertise? How does all of this …
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Kevin Lee is the Chief Digital Officer, Consumer at BT Group. Responsible for the overall vision and strategy for all digital products and services across BT’s consumer brands, Kevin works across the UK’s biggest brands including BT, EE and Plusnet. In this role, Kevin oversees a team of product, digital strategy, design, research, and engineering …
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Generative AI is changing the world of customer service. From deflection and reducing agent headcount using virtual agents/chatbots, or using automation to reduce handle time and after-call work, a lot of the conversation about generative AI in the customer service space has been centred around cost reduction. But what are some of the more exciting…
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It seems like VPN products are consistently the initial access vectors for ransomware groups and targetted attacks. This was demonstrated in the recent Ivanti Connect Secure zero-day vulnerabilities, as well as Cisco when they admitted last year that Akira Ransomware was specifically targeting their VPNs. But what is the real problem with VPNs - an…
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Data movement. The art and science behind moving data through the power of technology. An essential part of how modern businesses operate, the movement of data can encompass the replication, synchronisation and effective storage of company data. But what data movement challenges and obstacles are hurting the way that companies utilise their data? H…
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Rapid breach response. The art of quickly reacting to a security breach or incident. Key for minimising the impact of attacks and ensuring your team is as effective as possible, rapid breach response is an important part of any security strategy. With the rise and innovation we see in the automation space right now, how could automation be implemen…
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Rainfall. Temperature. Humidity. Natural disasters. Human methods of reading and predicting weather can be tracked all the way back to native tribes and ancient civilisations - and it’s still prevalent in the modern world today. Whether (no pun intended) it’s an agricultural organisation looking to leverage precipitation data for planting schedules…
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Maximize business value with data products — they incorporate essential data and related capabilities to meet key business objectives. Data products contain datasets, related metadata and a wide range of functionality to understand if data is fit for use. But unlike relying on a raw dataset or data pipeline to generate value, data products deliver …
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The audit process is broken. CISOs and CTOs have faced a multitude of challenges under this outdated audit landscape, and the efficacy of companies are being stunted by a system that desperately needs updating. But how can technology be leveraged to streamline or even transform that auditing process? And what does the future of infosecurity complia…
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Violeta Martin is Vice President, Commercial Sales EMEA at DocuSign. She has over 15 years’ experience growing and leading high performing teams in a variety of fast growing startups and enterprise companies, including Oracle and SAP, thanks to a background in software engineering. Docusign, the revolutionary CX-first tech company that allows compa…
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In the world of complex supply chains, it’s not enough to secure our own data but also ensuring that third party vendors we work with have robust security. When it comes to proactively stopping threats and mitigating issues, supply chain monitoring and ensuring a secure software supply chain is crucial to keep organizations’ data safe. In this epis…
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In 2024, the conventional approach of responding to threats is dead. As cyberspace becomes more complex, interconnected, and sophisticated, companies are beginning to recognise the shift from a reactive stance to a proactive one. This shift isn’t just a technological upgrade - it’s a fundamental change in mindset that can cause ripples throughout t…
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Dr Clare Walsh is Director of Education at the Institute of Analytics (IoA) and is one of the world’s leading academic voices in data analytics and AI, with her mission at the IoA being to help people in any field feel empowered by technology and understand its benefits. Having studied under Professor Tim Berners-Lee and Dame Wendy Hall, she was al…
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Thomas R Weaver is a tech entrepreneur and author of Artificial Wisdom, a new novel centred around whether AI might sacrifice certain human freedoms in the pursuit of saving humanity from itself. Set in 2050, Artificial Wisdom’s vividly realised dystopia forces readers to grapple with hard-hitting questions about our relationship with AI, as well a…
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