Digital & Business Transformation | Customer Experience | Leadership | Innovation This podcast goes beyond theory. It brings you real-world experiences from best-in-class experts who explore the intersection of people, technology, and measurable business results. Hosted by Gregorio Uglioni—global transformation leader, keynote speaker, and recognized authority in Customer Experience (CX)—each episode features insightful conversations with top executives, innovators, and changemakers. Discove ...
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Valorem Reply, part of the Reply Group companies, is a business innovation and transformation firm focused on driving change with unique digital solutions, strategic technology investments and design-led user experiences. Through the expertise of our people and power of Microsoft technologies, our innovative strategies and solutions securely and rapidly transform the way our clients do business. Follow our podcast to get insights on the latest digital transformation trends & updates on Micro ...
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Hosted by Runpoint Partners’ founders Sam Gaddis (tech entrepreneur & AI builder) and Matthew Hall (PE operator & growth strategist), Runpoint Podcast strips the hype from artificial intelligence and shows you how to turn it into concrete business results—fast.
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Transform Your Business Into Something That You Are Genuinely Proud Of.
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Kallol Choudhury, a senior business executive with over 34 years’ experience in diverse industries worldwide, has worked with and helped transform many small & large businesses. A graduate from one of the top business schools, Kallol is the founder of the Business Transformation Center, and aims to help small businesses transform into thriving, scalable entities. This podcast covers various topics on business growth, turnaround, and transformation in a simple, non-complex manner, and the epi ...
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Successful business transformation is taking on the demands of today while preparing for the challenges of tomorrow. In each episode of Shift, we amplify the voice of leading industry experts, to share their unique perspectives on what it takes to transform. Listen in to learn how these leaders are approaching and executing on their transformation journeys. And for more insights on the key issues facing top executives, join us for CEO Viewpoints, a Shift podcast series exploring Canadian CEO ...
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From Ultra Consultants, the leading Digital Transformation business consulting firm for manufacturers and distributors, Ultra Transformation is our weekly podcast that shares business tips, interviews with industry leaders, case studies, software comparisons, and practical ways for companies to accelerate their growth. Designed for CIOs and CTOs on the verge of Business Transformation projects to Operations and HR leaders looking to maximize their efficiencies - Ultra Transformation brings s ...
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"Let's talk Transformation" is a podcast for busy yet curious people who want to stay connected. Bite sized chunks of thoughts and ideas on transformation and change to inspire and inform you - be it about digital, culture, innovation, change or leadership... ! Connect with us to listen to dynamic and curious conversations about transformation.
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If you want to make it in the art world, talent is key - but so is mastering the business side. The Professional Artist Podcast is where fine artists and commerce meet. Co-hosts Miguel L. Mayher and Cristina Demiany guide visual artists through an audio gallery, exploring how to show and sell your art, land commissions, apply for artist grants, license your art, and much more. This is where your art career begins to grow. Miguel L. Mayher is the Director of Education at the Professional Arti ...
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WBSRocks podcast features in-depth conversations on customer experience, digital transformation, supply chain, eCommerce, industry 4.0, and enterprise software categories such as CRM, ERP, or analytics suites. The purpose of the show is to help CFOs, COOs, CEOs, and business owners with their daily commercial, operational, or financial challenges by taking a deep dive into business cases and processes, technology strategy and architecture, transformation initiatives, and business models. The ...
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Brought to you by Hughes, a leader in digital business solutions like digital signage and wireless connectivity.
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# Why HubSpot: The Comprehensive CRM Solution for My Business and ClientsHere's a podcast episode summary focusing on why you chose HubSpot as your preferred CRM platform:---## Episode Summary: "Why I Chose HubSpot as My Go-To CRM Solution"In this episode, I dive deep into my decision to select HubSpot as the cornerstone CRM solution both for my company KoinTyme and for all our consulting clients. I explain how HubSpot's all-in-one platform offers unparalleled integration capabilities that a ...
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Episode 10 | Unlock AI Savings: R&D Tax Credits for Builders
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39:08Learn how to save on your AI initiatives. On the Runpoint podcast, hosts Matthew Hall and Sam Gaddis welcome Ari Salafia, CEO and founder of TaxTaker. We explore how operator-engineers can claim R&D tax credits to ship working AI systems and significantly reduce development costs. Chapters: 00:00 Welcome Ari Salafia of TaxTaker 01:00 Understanding …
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VibeCode Episode 5 - From Pilot to Enterprise - Scaling Vibe Coding Across the Organization
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3:58This episode of VibeCode explores how enterprises move from AI coding experiments to organization-wide adoption, sharing real examples of cross-team rollout, measurable ROI, and stakeholder alignment to turn AI development into a competitive advantage. Follow us on social media - LinkedIn Twitter YouTube Facebook Reach out to us - Website Email Us…
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#266: The Heart Of Service: a Blueprint For Human-Centric Ai In Customer Service
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29:04This episode dives into The Heart of Service, a practical guide to human-centered AI in customer service. Nick explains real stories, change management, measuring AI impact, frontline listening, ethics, and tools leaders can use. Good for CX leaders, managers, and practitioners. About Nick Glimsdahl Nick Glimsdahl is a trusted advisor to customer s…
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"The future won’t belong to humans or machines, but to those who master the hybrid skill set combining AI literacy and human literacy." The future of work is not about humans versus machines. Instead, it belongs to those who master a unique hybrid skill set. This blend combines AI literacy with essential human capabilities. Literacy in today's worl…
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WBSP784: Grow Your Business by Learning from Enterprise Software Stories - Jun 2025, Ep 23, an Objective Panel Discussion
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1:01:56Send us a text The enterprise software landscape continues its rapid AI-driven transformation, as vendors double down on automation, intelligence, and ecosystem connectivity. NT Logistics and Qued deepened their partnership to enhance logistics optimization, while Priority Software unveiled aiERP, embedding AI directly into core ERP workflows. Prog…
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The Secret to Balancing Art, Family, and Creative Flow
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35:49In this episode of The Professional Artist Podcast, contemporary figurative painter Noah Buchanan is featured by the Professional Artist Association (ProfessionalArtist.com/join), the world's fastest-growing global community for committed fine artists. Noah is a renowned painter celebrated for his mythological and biblical narratives, inspired by C…
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Episode 9 | The New AI Reality: ROI, Browser Wars & Vanishing Software Value
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25:34Matthew Hall and Sam Gaddis break down the latest in AI, challenging the "95% failure" narrative with new ROI data and dissecting ChatGPT's "Atlas" browser launch. They codify emerging best practices for AI workflow automation, advise on navigating the crowded AI coding assistant market, and celebrate AI's power to enable entirely new work. The epi…
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Why a Positive Mindset is the Ultimate Tool for Artists
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25:04In this episode of The Professional Artist Podcast, mixed-media artist George Hall is featured by the Professional Artist Association (ProfessionalArtist.com/join), the world's fastest-growing global community for committed fine artists. After a successful career as a textile designer, George transitioned to full-time painting, building a thriving …
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Microsoft 365 Copilot Newsroom | October 2025
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43:45Want a quick download of the latest releases, updates, and tips for Microsoft 365 Copilot? With ongoing updates and new releases, it can be hard to keep up with all the great things you can do in M365 Copilot. Valorem Reply’s Modern Work experts are offering a Microsoft 365 Copilot Newsroom series where we compile the most important news and learni…
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On-Demand Webinar - Microsoft 365 Copilot for Telco, Media, and Gaming
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58:20For telco, media, and gaming organizations, AI offers powerful ways to improve operational efficiency, enhance decision-making, and boost workforce productivity. Microsoft 365 Copilot brings those capabilities directly into the tools your teams use every day, but unlocking its full potential takes more than just flipping a switch. In this webinar V…
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WBSP783: Grow Your Business by Learning the Top 10 Non-Profit CRMs in 2025 w/ Sam Gupta
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18:14Send us a text The CRM requirements of nonprofits are uniquely mission-driven, extending well beyond conventional sales and customer engagement functions. Unlike commercial enterprises, these organizations must manage complex relationships with a diverse set of stakeholders—including donors, volunteers, members, partners, and beneficiaries—each wit…
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#265: Winning Leadership Buy-In: Aligning CX with Business Goals
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25:03Gregorio Uglioni sits down with senior customer experience manager Patty Soltis to explore the intricate dynamics of convincing the C-suite to embrace customer experience initiatives. Patty shares invaluable insights on aligning CX efforts with business strategies, understanding executive priorities, and demonstrating the true value of CX to drive …
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Microsoft 365 Copilot Newsroom | September 2025
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34:21Want a quick download of the latest releases, updates, and tips for Microsoft 365 Copilot? With ongoing updates and new releases, it can be hard to keep up with all the great things you can do in M365 Copilot. Valorem Reply’s Modern Work experts are offering a Microsoft 365 Copilot Newsroom series where we compile the most important news and learni…
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VibeCode Episode 1 - The New Era of Software Development
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6:47Our kickoff episode of VibeCode explores how natural language and AI tools are redefining software creation, empowering anyone to build applications and marking a pivotal shift for the tech industry. Follow us on social media - LinkedIn Twitter YouTube Facebook Reach out to us - Website Email UsValorem Reply による
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VibeCode Episode 2 - Reinventing the SDLC with Vibe Coding
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5:45In our 2nd episode of VibeCode, we explore how AI is reshaping the Software Development Life Cycle, streamlining every stage of the process, and empowering teams to innovate faster without compromising quality. Follow us on social media - LinkedIn Twitter YouTube Facebook Reach out to us - Website Email Us…
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VibeCode Episode 3 - Why Human Developers Still Matter in an AI-First World
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4:43This episode of VibeCode examines how the role of developers is evolving as AI begins writing code, emphasizing their growing importance in validating, refining, and securing AI-generated software. Follow us on social media - LinkedIn Twitter YouTube Facebook Reach out to us - Website Email UsValorem Reply による
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VibeCode Episode 4 - Building Trust - Governance, Frameworks, and Human-AI Collaboration
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4:13This episode of VibeCode explores how organizations can scale AI development responsibly by implementing strong governance, secure architectures, and continuous upskilling to balance machine intelligence with human oversight. Follow us on social media - LinkedIn Twitter YouTube Facebook Reach out to us - Website Email Us…
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Inside the Art Curator’s Mind: Nurturing Relationships That Lead to Exhibitions
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23:52In this episode of The Professional Artist Podcast, curator and art consultant Rodney James is featured by the Professional Artist Association (ProfessionalArtist.com/join), the world's fastest-growing global community for committed fine artists. Rodney is an Australian curator, writer, and art historian specializing in 19th- and 20th-century art. …
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WBSP782: Grow Your Business by Learning from Enterprise Software Stories - Jun 2025, Ep 22, an Objective Panel Discussion
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1:03:00Send us a text The enterprise technology landscape continues to accelerate toward AI-driven transformation and vertical specialization, with a surge of strategic partnerships, product launches, and acquisitions reshaping the ecosystem. TELUS Digital’s acquisition of Gerent strengthens its Salesforce consulting depth, while AppDirect’s purchase of B…
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WBSP781: Grow Your Business by Learning the Top 10 Large Company CRMs in 2025 w/ Sam Gupta
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15:06Send us a text The CRM needs of large enterprises are shaped by scale, complexity, and stringent governance demands that go far beyond what smaller organizations require. These businesses operate across multiple geographies, currencies, and regulatory environments, making territory management, multi-level forecasting, and compliance core to their C…
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#264: B2B or B2C: Time to Level Up in CX with Ben Phillips
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28:14Ben Phillips, a 20-year CX professional, explains how B2B customer experience differs from B2C, highlights key B2B moments, and gives real examples of fixing and leveraging accounts. He also shares practical training ideas: translate leadership strategy into frontline actions and use short, authentic formats like podcasts. About Ben Phillips Ben is…
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#143 Elevate Your Human Leadership with AI with Rasmus Hougaard
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32:10"Any AI you use today will be the worst AI you will use. You need to really learn how to challenge AI and learn how to have AI challenge you." Rasmus and I delve into the research and questions of how leaders can embrace AI to become more human in their leadership, and how can this accompany them on the journey of navigating uncertainty and a more …
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WBSP780: Grow Your Business by Learning from Enterprise Software Stories - Jun 2025, Ep 21, an Objective Panel Discussion
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1:02:22Send us a text The enterprise software ecosystem is undergoing another wave of AI-driven transformation, with vendors and service providers racing to redefine customer intelligence and automation capabilities. Gainsight’s debut of Atlas, a suite of AI agents, and Similarweb’s launch of its own AI agent collection both signal a shift toward modular,…
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Multiple Income Streams: The Key to a Creative Life You Love
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31:39In this episode of The Professional Artist Podcast, still life painter Todd Casey is featured by the Professional Artist Association (ProfessionalArtist.com/join), the world's fastest-growing global community for committed fine artists. Todd is a painter, educator, and author whose work blends classical realism with unique storytelling. He has auth…
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WBSP779: Grow Your Business by Learning the Top 10 Mid-Sized CRMs in 2025 w/ Sam Gupta
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20:06Send us a text The mid-market CRM buyer occupies a distinct and often underestimated space between simplicity and scale. Unlike startups that seek rapid deployment or small businesses focused on cost efficiency, mid-sized organizations require systems that can support growing operational complexity without the burden of enterprise-grade bureaucracy…
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#263: People, Platforms, and the Truth About CX
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33:53In this episode, Gregorio Uglioni dives deep into the world of brand love with Professor Aaron Ahuvia, a leading expert in the field. If you're curious about how emotional connections with brands are formed and why they matter for your business, this episode is a must-listen. Discover the science behind brand love, the strategies top companies use …
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WBSP778: Grow Your Business by Learning from Enterprise Software Stories - Jun 2025, Ep 20, an Objective Panel Discussion
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1:02:19Send us a text The enterprise software landscape in 2025 continues to evolve at a breakneck pace, marked by a surge of strategic acquisitions, partnerships, and AI-driven innovations. Acumatica’s acquisition by Vista Equity Partners signals a new phase of investment and potential scaling for the mid-market ERP leader. Meanwhile, alliances like Capg…
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The Power of Art Advisors in Building an Artist’s Career
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29:29In this episode of The Professional Artist Podcast, painter Forrest Kirk is featured by the Professional Artist Association (ProfessionalArtist.com/join), the world’s fastest-growing global community for committed fine artists. Forrest Kirk is known for his powerful explorations of race, identity, and power, often reimagining classical subjects thr…
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WBSP777: Grow Your Business by Learning the Top 10 CRMs For Small Businesses in 2025 w/ Sam Gupta
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28:56Send us a text Unlike startups prioritizing rapid deployment and simplicity, small businesses now seek consistency in customer data, light automation, and limited but meaningful integrations—often with accounting or marketing systems. Their CRM expectations include emerging needs for security, role-based access, and reporting maturity without the o…
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#262: Retail Reinvented: People, Platforms, and the Truth About CX with Melissa Moore
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28:17Melissa Moore shares real retail stories, training tips, and practical views on customer centricity, employee experience, AI, and TikTok shop. Listeners get honest lessons on execution, people-first leadership, and building consistent retail experiences across channels. About Melissa Moore Melissa Moore is an award-winning Retail Consultant and Edu…
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#142 Holistic Transformation: Aligning People & AI for Success with Lindsay Phillips
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38:45"Holistic transformation is not just how are you implementing a piece of software, AI is a really good opportunity for us to start to explore this" Lindsay and I have a rich conversation diving deep into holistic transformation, the impact of AI, and how to navigate change in today’s rapidly evolving world. Organisational change management is often…
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Two builder-operators break down the last two weeks in AI using 10 Tyler Cowen–style questions. We get into Sora 2’s cameo culture, whether “thinking” models are worth the latency, agents that actually help, model choice for client work, the energy/compute wave, and why open-weights like DeepSeek matter (or don’t) for practitioners. What you’ll get…
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Commissions, Teaching, and Authentic Art: What You Need to Know
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31:21The Professional Artist Association による
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WBSP776: Grow Your Business by Learning from Enterprise Software Stories - May 2025, Ep 19, an Objective Panel Discussion
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1:02:13Send us a text The enterprise technology landscape in 2025 is marked by accelerating AI adoption, strategic partnerships, and expanded automation capabilities across industries. Velixo secured a Series A investment from Elephant to fuel growth in financial reporting automation, while FloQast launched auditable AI agents aimed at addressing the grow…
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Australian Art Curator Shares How Artists Can Get Noticed
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32:56The Professional Artist Association による
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WBSP775: Grow Your Business by Learning the Top 10 CRMs for Startups in 2025 w/ Sam Gupta
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24:56Send us a text When assessing the Top 10 CRMs for Startups in 2025, it’s important to establish a clear definition of what constitutes a startup and how its needs differ from larger organizations. In this context, startups are typically companies with fewer than 20 employees or less than $10 million in annual revenue—businesses still shaping their …
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#261: Fans Favorite: Mastering Design Thinking: Igniting Innovation and Supercharging Transformation with Michael Lewrick
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33:30In this episode, Greg sits down with Michael Lewrick, bestselling author and design thinking expert, to unravel how the mindset of design thinking—beyond just tools—can spark innovation, drive transformation, and elevate business performance. Michael dives into real-world cases, shares his "50 tools" framework, explores how to measure innovation us…
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WBSP774: Grow Your Business by Learning from Enterprise Software Stories - May 2025, Ep 18, an Objective Panel Discussion
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59:14Send us a text The enterprise software ecosystem continues to evolve rapidly as vendors double down on AI, automation, and data-driven orchestration across business functions. Nintex unveiled new generative AI capabilities to enhance business automation, while Circana introduced its Liquid Supply Chain solution to drive agility and responsiveness i…
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WBSP773: Grow Your Business by Learning the Top 10 EAM Systems in 2025 w/ Sam Gupta
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22:30Send us a text Enterprise Asset Management (EAM) systems in 2025 remain a specialized and best-of-breed category within the enterprise software landscape, purpose-built for organizations that prioritize the maintenance, tracking, and optimization of physical assets. Unlike ERP platforms that aim to unify enterprise-wide processes, EAM systems are t…
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#260: Employee Understanding: A Three-Pillar Framework for Designing a Great Experience and Driving Business Success
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29:44Annette Franz discusses her book on employee experience and emphasizes the connection between employee understanding and business success. She provides insights on culture, listening, and empathy as vital components for creating a positive workplace environment. About Annette Franz Annette Franz is a globally recognized thought leader, author, and …
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