The Importance of Customer Service in the Construction Industry.


Manage episode 326440143 series 3341902
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For those new general contractors or new construction companies getting started, this may be difficult to accept because of the adversarial environment within the construction industry. Having said all of that, it offers contractors a great opportunity to differentiate themselves from their competition. While other companies are greater at negotiating and closing deals. there are still significant opportunities for improvement to win over new customers, you guess it providing good customer service.

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