Are Your Customers Always Right?

Remodeling Business Blueprint - Randall Soules and David Hawke discuss best practices to build a solid remodeling or trade contracting business

コンテンツは Randall Soules and David Hawke, Randall Soules, and David Hawke によって提供されます。エピソード、グラフィック、ポッドキャストの説明を含むすべてのポッドキャストコンテンツは、Randall Soules and David Hawke, Randall Soules, and David Hawke またはそのポッドキャストプラットフォームパートナーによって直接アップロードされ、提供されます。誰かがあなたの著作権で保護された作品をあなたの許可なく使用していると思われる場合は、ここで概説されているプロセスに従うことができますhttps://ja.player.fm/legal。

3+ y ago 13:52

MP3•エピソードのホーム

アーカイブされたシリーズ ("無効なフィード" status)

When? This feed was archived on June 20, 2021 19:07 (3y ago). Last successful fetch was on February 20, 2021 16:10 (3y ago)

Why? 無効なフィード status. サーバーは持続期間に有効なポッドキャストのフィードを取得することができませんでした。

What now? You might be able to find a more up-to-date version using the search function. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.

If you’re really serious about contracting and want to build a top brand there’s a good chance we help you, go to ScientificRemodelingSystem.com/call to schedule a private one-on-one call with Randall. You should know, this is not a sales call. We are serious about helping you build your construction business and this call is simply to determine if we can actually help you.

Today we’re venturing into a touchy subject by asking you if your clients are always right?

I’m sure you’ve heard the phrase (and maybe even said it) “The Customer Is Always Right”.

Living by this rule can actually be very damaging to employee morale and your bottom line.

So today we’re diving deeper into the subject using the 80/20 rule as a guide.

Enjoy.

Construction Business Links:

Show Links:

Ultimate Construction Business Systems free download

Show Notes:

00:01:00: Today’s Topic: Is the customer always right?

00:01:23: Applying the 80/20 rule to your leads

00:03:11: When should you get rid of a client?

00:05:22: How to grade your probable purchaser

00:06:12: Trust your gut and listen, listen, listen

00:09:16: Other red flags you should note

00:10:15: If they ask for special treatment…

00:11:50: Use pricing to eliminate the riff-raff

See acast.com/privacy for privacy and opt-out information.

156 つのエピソード