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Customer Success
Manage episode 247796704 series 2539327
In this episode we focus on the importance of change management and product adoption. Guests include Allan Bourne, Director of Customer Success at Microsoft, and Matt Wolodarsky, Senior Program Manager on the OneDrive and SharePoint customer engineer team. Both help customers successfully adopt and get full value from their investments in Office 365. Also in the show, favorite holiday treats, OneDrive Roadmap highlights, best practices, awareness initiative tips, and so much more.
Running Time: 52min
Social and Info Links:
OneDrive Facebook | Twitter | OneDrive Community Blog | UserVoice
Matt Wolodarsky | @mwolodarsky
Resources:
OneDrive Adoption Resources aka.ms/OneDriveAdoption
Microsoft 365 Learning Pathways aka.ms/M365LP
Chevron Customer Story "Chevron productivity climbs with security-enhancing Microsoft cloud services"
Create your champions program for Microsoft Teams
Microsoft Docs - The home for Microsoft documentation for end users, developers, and IT professionals.
Stay on top of Office 365 changes
Microsoft Ignite | The Tour (various cities worldwide) | @MS_Ignite
Subscribe to Sync Up:
Listen and subscribe to other Microsoft podcasts at aka.ms/microsoft/podcasts
Show Page: http://aka.ms/syncup
35 つのエピソード
Manage episode 247796704 series 2539327
In this episode we focus on the importance of change management and product adoption. Guests include Allan Bourne, Director of Customer Success at Microsoft, and Matt Wolodarsky, Senior Program Manager on the OneDrive and SharePoint customer engineer team. Both help customers successfully adopt and get full value from their investments in Office 365. Also in the show, favorite holiday treats, OneDrive Roadmap highlights, best practices, awareness initiative tips, and so much more.
Running Time: 52min
Social and Info Links:
OneDrive Facebook | Twitter | OneDrive Community Blog | UserVoice
Matt Wolodarsky | @mwolodarsky
Resources:
OneDrive Adoption Resources aka.ms/OneDriveAdoption
Microsoft 365 Learning Pathways aka.ms/M365LP
Chevron Customer Story "Chevron productivity climbs with security-enhancing Microsoft cloud services"
Create your champions program for Microsoft Teams
Microsoft Docs - The home for Microsoft documentation for end users, developers, and IT professionals.
Stay on top of Office 365 changes
Microsoft Ignite | The Tour (various cities worldwide) | @MS_Ignite
Subscribe to Sync Up:
Listen and subscribe to other Microsoft podcasts at aka.ms/microsoft/podcasts
Show Page: http://aka.ms/syncup
35 つのエピソード
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