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コンテンツは Sam Burrett によって提供されます。エピソード、グラフィック、ポッドキャストの説明を含むすべてのポッドキャスト コンテンツは、Sam Burrett またはそのポッドキャスト プラットフォーム パートナーによって直接アップロードされ、提供されます。誰かがあなたの著作権で保護された作品をあなたの許可なく使用していると思われる場合は、ここで概説されているプロセスに従うことができますhttps://ja.player.fm/legal
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E25: Building a client-centered career in law with Marlo Osborne-Smith, Director at PwC New Law

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アーカイブされたシリーズ ("無効なフィード" status)

When? This feed was archived on February 07, 2022 02:30 (2y ago). Last successful fetch was on November 24, 2021 08:37 (2+ y ago)

Why? 無効なフィード status. サーバーは持続期間に有効なポッドキャストのフィードを取得することができませんでした。

What now? You might be able to find a more up-to-date version using the search function. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.

Manage episode 277101023 series 2793088
コンテンツは Sam Burrett によって提供されます。エピソード、グラフィック、ポッドキャストの説明を含むすべてのポッドキャスト コンテンツは、Sam Burrett またはそのポッドキャスト プラットフォーム パートナーによって直接アップロードされ、提供されます。誰かがあなたの著作権で保護された作品をあなたの許可なく使用していると思われる場合は、ここで概説されているプロセスに従うことができますhttps://ja.player.fm/legal

How can you meaningfully impact your clients in a way that not only generates revenue, but sets the foundation for a meaningful career in law?
This week, I have the pleasure of speaking with Marlo Osborne-Smith, who is a Director in PwC's New Law department. Marlo has a wealth of experience building and growing amazing client relationships. Prior to PwC, Marlo was Head of Clients Asia Pacific at global law firm Herbert Smith Freehills.
We covered:

  • A walk through Marlo’s Journey to PwC, from graduate lawyer to recruiter, to business development professional and then Client Relationship Manager;
  • The key skills Marlo built to improve her career;
  • What it really means to be client-centric and how to put the client at the centre of the firm;
  • The challenges and triumphs of growing the New Law arm within PwC;
  • Key skills for a T-Shaped Lawyer;
  • The challenges facing in-house legal teams and how PwC is building a legal operations capability to address those challenges;
  • The future state of Legal Functions and;
  • Success and making an impact on the legal industry

Some of my favourite quotes from this episode:

  • “For me thing that was missing [from traditional practice] was the need to think about the individual client. Not just their technical problems, but their individual needs.”
  • “I built trust early by always delivering on what I said was going to do.”
  • “My success has often been drawing on the skills of others. I’ve never pretended to be good at everything, but one of my strengths has been collaboration.”
  • “What really drives me is helping clients solve their problems.”
  • “For me the definition of a successful career is really enjoying what I do. And what I do is help client solve their problems, and not their legal problems - solving the way they work. If I can make my clients, and the profession, work more efficiently, if I can help them do high value work, and have better relationships with their business stakeholders, then for me that’s the definition of success”
  • “I think the careers available to [young lawyers now] are endless and it’s just about opening up your mind to those opportunities, and drawing on those T-Shaped skills, to differentiate yourself.”

Learn more about Marlo:

Also:

  • Please leave a review and a rating wherever you listen to your podcasts! It makes a huge difference and helps people find the show.
  • Subscribe to The Leading Lawyer Project on iTunes
  • Connect with me on LinkedIn
  • Have an idea for the podcast or a guest you'd love to hear from? Drop me a line here: burrett.sam@gmail.com

  continue reading

29 つのエピソード

Artwork
iconシェア
 

アーカイブされたシリーズ ("無効なフィード" status)

When? This feed was archived on February 07, 2022 02:30 (2y ago). Last successful fetch was on November 24, 2021 08:37 (2+ y ago)

Why? 無効なフィード status. サーバーは持続期間に有効なポッドキャストのフィードを取得することができませんでした。

What now? You might be able to find a more up-to-date version using the search function. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.

Manage episode 277101023 series 2793088
コンテンツは Sam Burrett によって提供されます。エピソード、グラフィック、ポッドキャストの説明を含むすべてのポッドキャスト コンテンツは、Sam Burrett またはそのポッドキャスト プラットフォーム パートナーによって直接アップロードされ、提供されます。誰かがあなたの著作権で保護された作品をあなたの許可なく使用していると思われる場合は、ここで概説されているプロセスに従うことができますhttps://ja.player.fm/legal

How can you meaningfully impact your clients in a way that not only generates revenue, but sets the foundation for a meaningful career in law?
This week, I have the pleasure of speaking with Marlo Osborne-Smith, who is a Director in PwC's New Law department. Marlo has a wealth of experience building and growing amazing client relationships. Prior to PwC, Marlo was Head of Clients Asia Pacific at global law firm Herbert Smith Freehills.
We covered:

  • A walk through Marlo’s Journey to PwC, from graduate lawyer to recruiter, to business development professional and then Client Relationship Manager;
  • The key skills Marlo built to improve her career;
  • What it really means to be client-centric and how to put the client at the centre of the firm;
  • The challenges and triumphs of growing the New Law arm within PwC;
  • Key skills for a T-Shaped Lawyer;
  • The challenges facing in-house legal teams and how PwC is building a legal operations capability to address those challenges;
  • The future state of Legal Functions and;
  • Success and making an impact on the legal industry

Some of my favourite quotes from this episode:

  • “For me thing that was missing [from traditional practice] was the need to think about the individual client. Not just their technical problems, but their individual needs.”
  • “I built trust early by always delivering on what I said was going to do.”
  • “My success has often been drawing on the skills of others. I’ve never pretended to be good at everything, but one of my strengths has been collaboration.”
  • “What really drives me is helping clients solve their problems.”
  • “For me the definition of a successful career is really enjoying what I do. And what I do is help client solve their problems, and not their legal problems - solving the way they work. If I can make my clients, and the profession, work more efficiently, if I can help them do high value work, and have better relationships with their business stakeholders, then for me that’s the definition of success”
  • “I think the careers available to [young lawyers now] are endless and it’s just about opening up your mind to those opportunities, and drawing on those T-Shaped skills, to differentiate yourself.”

Learn more about Marlo:

Also:

  • Please leave a review and a rating wherever you listen to your podcasts! It makes a huge difference and helps people find the show.
  • Subscribe to The Leading Lawyer Project on iTunes
  • Connect with me on LinkedIn
  • Have an idea for the podcast or a guest you'd love to hear from? Drop me a line here: burrett.sam@gmail.com

  continue reading

29 つのエピソード

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